Rated 3.7 out of 5 by 54
Rated 5.0 out of 5.0 by sonofjoe Top Staff
I have stayed at this hotel on quite a few occasions and the staff there are excellent. Always willing to help, friendly and the refurbishment looks great.
20 October 2014
Rated 3.0 out of 5.0 by shiva0071 comfortable bed and clean rooms
good room, furniture good. Renovation in progress at the reception and dinning hence cramped and untidy
30 September 2014
Rated 2.0 out of 5.0 by Mr_T Not the best
Far from it, when you consider the price. That's the main issue - it's just not worth the price you pay.
30 September 2014
Rated 3.0 out of 5.0 by ste1962 building site
could be a nice hotel. When I visited it was a building site and I was not informed at any stage of my booking that this was the case. Also got stuck in a twin room instead of the double I booked. Great location and I guess when its all finished it will be a good place to stay but on my visit I was very disappointed.
04 September 2014
Rated 5.0 out of 5.0 by Reykie84 Great hotel with friendly Staff
When traveling on business or leisure it is the ideal location, centre of the city, car parking underground, helpful and friendly staff and clean functioning rooms with all the necessary room features.
27 August 2014
Rated 5.0 out of 5.0 by Steven9754 Good choice
Improvement seen over de last year and I can honestly recommend this hotel now. Staff is very friendly and all is taken care off. Will visit more often!
25 August 2014
Rated 1.0 out of 5.0 by DoNotBook Mechelen HI undergoing serious renovation
This hotel is undergoing serious renovation. If you want to be woken up at 7am by a skip being replaced outside your window, or by drilling/hammering all day and early evening every day from Monday to Saturday, having 'breakfast' in a marquee, no hotel bar at all (a few cans in the 'lobby' fridge doesn't count!), and no access to the car park except via the ramp, then this is the hotel for you.
If, on the other hand, you would like to sleep until your alarm wakes you up, have a leisurely breakfast indoors, maybe an afternoon snooze and a beer in the evening, go anywhere else.
13 August 2014
Rated 1.0 out of 5.0 by Walkindude Find out if the refurb has finished
Stayed here in a group of 11 or so, some booked via the internet, some by phone. None of us were told that the hotel is undergoing major renovation! For your enjoyment the reception area is down a scabby alley, is tiny and whoever is unlucky enough to be managing it also has to deal with phone enquiries too, just imagine the queues to check in and out!
Once you've dealt with that fun you will be treated to near constant drilling, hammering, banging throughout the day including at weekends, just to add to the fun it starts nice and early too!
So you get woken up early, may as well go to breakfast right? Did the hotel mention to you that you would effectively be camping? The main b/fast room is tiny with a few tables but there are plenty more available in the tent outside, you can sit there in the cold nicely sheltered from the pouring rain. That said, there appears to be one woman dealing with the entire breakfast area herself.... so this morning the following items were unavailable. Knives, plates, glasses for orange juice, cups for coffee (didnt matter because the coffee machine had run out of coffee). On top of that there wasn't really a great deal of of food on offer either. Once complaints were made I managed to secure a warm bread roll for breakfast, yum!
We complained about the constant noise later and were given an apple and a banana to say sorry.... it made up for the lack of breakfast I suppose!
From what I could see the staff count for the entire hotel was about 25, unfortunately 23 of them were busy with drills and hammers.
11 August 2014