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Rated 4.1 out of 5 by 49 reviewers.
Rated 5.0 out of 5.0 by Comfortable and excellent service Wonderful, beautiful expericence. Thank you. We plan to visit every year. 10 July 2014
Rated 5.0 out of 5.0 by Descanso reconfortador Buen descanso, limpieza destacable, lo unico molesto es que la conexion de la luz del baño esta conectada con el ventilador y genera mucho ruido 07 July 2014
Rated 4.0 out of 5.0 by Hotel Conocido, Gran Ubicación Nada mejor que llegar a un hotel donde ya se sabe que todo va a salir bien, buena habitación, desayuno fresco y buen servicio del personal. Ubicado a pasos de los mejores sitios de compras en El Poblado y una zona muy segura. 26 June 2014
Rated 4.0 out of 5.0 by Mejoras Considero que lo único que le falta es mejorar el servicio de desayuno que es escaso 22 June 2014
Rated 3.0 out of 5.0 by Business travel I was 4 times in this hotel and I can say that they have the worst internet connection I' had ever used, it constantly disconnected and you need to login again each time you need your device. Change the authentication method to WAP/WEP or whatever you find similar, even restaurants has this better method. 27 May 2014
Rated 3.0 out of 5.0 by Buenas instalaciones y servicio. El servicio de desayuno no tan bueno... Las instalaciones son modernas y cómodas. Los empleados tienen muy buena actitud de servicio al cliente. Como area de mejora figura claramente el desayuno. 19 May 2014
Rated 2.0 out of 5.0 by Bien ubicado pero les falta mucho Este es un hotel bien ubicado y la verdad que su gente se esmera pero tienen una política de servicio muy cerrada y no les permite ir ni un cuarto de milla adicional por usted , las cosas son como son las toma o las deja así de simple , personalmente les sugiero el hotel por su ubicación pero no esperen absolutamente nada más que eso 08 May 2014
Rated 4.0 out of 5.0 by Stay It was a Great experience, i Will Stay The next time here 08 April 2014
Rated 5.0 out of 5.0 by Excellent expeience in a short time Just one night stayed at Holiday Inn Express in Medellin, and was perfect. Very good location, very kind service, super confortable room, i wish i could stay more days. 24 March 2014
Rated 5.0 out of 5.0 by The guys from the staff are AMAZING Well first of all I've stayed just one night on march 4th after a loooong trip and the guys of the reception at that night made me feel welcomed... As my first time in Medellin it was a short stay but wanting to comeback... They recognized you as a valuable IHG member and the room was soooo nice that I enjoyed all the space for myself and slept as a baby... The breakfast is in the 21th floor and the unique thing I missed was coffee! As they run out so I prepared my own coffe in the room with no hassle... Good Colombian Coffee. Thanks for all your attentions and of course I will be back.soon. By the way pick the transportation of the hotel to the airport they will give you a looot of info from Meddelin 13 March 2014
Rated 4.0 out of 5.0 by Front desk staff This was my first time in Medellin and I really enjoyed it. The weather is great and the hospitality of the people in the city is great. It was a bit surprising that the least welcoming people that we encounter in the trip were in the hotel front desk. Carolina (if I remember correctly) seem like someone had push her to working there and her customer service skills were non existing. There was another young person at the front desk that should not work in the hospitality business as he lacks every skill required for this kind of job. The weird part is that the rest of the staff that you don’t normally find very customer service oriented were very good. I had a problem with the safe in the room and the maintenance personal were great. They took some time to fix my issue but they were informative and very helpful. The staff at the breakfast area were also great. I had the opportunity to talk to the assistant manager and he also seem to know what customers are and how to treat them. It is sad that this hotel doen’t have the right people at the front because they are the ones greeting the guest and they are able to ruin the whole experience for visitors. Apart from that the hotel was what I expected and more from the Holiday Inn chain. 07 March 2014
Rated 2.0 out of 5.0 by La peor reservacion de mi vida en ING Reserve una habitación para 2 personas y me cobraron 25 dolares adicionales por noche por la 2 persona indicándome en recepción que sus tarifas son por persona independientemente de que se reserve por 2 esto es un abuso nuca me había sucedido en ninguno de los hoteles de esta cadena en donde me hospedo cuando menos 20 ñoches al año. Estuve 4 noches y solo me abonaron a mis puntos 2 y no me abonaron los puntos extras el servicio administrativo pésimo. Ubicación del hotel exelente, almohadas malas, la gente de recepcionista amable pero no resuelve nada, desayuno bien, habitaciones bien e Internet bien 25 February 2014
Rated 5.0 out of 5.0 by Convenient and quite place at El Poblado Overall the hotel is conveniently located near the Oviedo shopping center (2 blocks). The restaurant (for breakfast) on the top offers good typical food and a great view of the city to start the day. Only observation is related to plumbing system in the bathroom (water accumulated in the sink and had no way to evacuate it but the staff promptly sent an expert to fix it). The room was extraordinarily silent. Sleeping environment was good. Internet and printing services were available at the Lobby at all times. Would return to the same hotel without hesitation. 09 January 2014
Rated 4.0 out of 5.0 by Great Location! Very well located, excellent for a family vacation stay at Medellín, good fares, good size bedrooms. To improve: noisy air conditioner. 09 January 2014
Rated 5.0 out of 5.0 by Excellent, comfortable with great service attitude by staff and modern and comfortable facilities. I was enjoying a week off with my wife and two young daughters in the city of Medellín, stayed at the "Holiday Inn Express". My experience at the hotel was very nice, the location in the city, proximity to several shopping centers and restaurants is very good. Regarding the hotel, grooming and presentation of the room was excellent during my stay, also the breakfast service was very nice with a variety of options. I definitely recommend it as a destination in the city of Medellín - Antioquia - Colombia. 09 January 2014
Rated 4.0 out of 5.0 by Fulfilled my needs It's a nice hotel very well located. Very good breakfast options and clean and comfortable rooms. I would fix the bathroom curtains (too short) and add a paper towel to the kitchenette. The price is fair. 07 January 2014
Rated 4.0 out of 5.0 by Great value, great staff, clean rooms, best breakfast at HI The staff here is so helpful and amazing. You will definitely love them. The rooms are very spacious and clean and the price is just right! The breakfast here is by far the best one I've had at a HI worldwide and that is from a Platinum member of 10 years! The fresh fruit was amazing along with the eggs, juices, coffee, etc. Location is right on the main street of shopping and has a bunch of restaurants and bars and even a casino just outside the front of the hotel. View from the top floors and breakfast floors is excellent! The only thing I would say is that the power goes off in the room when you're not there which is a good "green" thing. However, it gets hot in the room on sunny days and it takes awhile for the room to cool off once you're in there. Minor inconvenience actually for the benefit of the environment. Other than that the gym is just a few pieces of cardio. That said there's a Bodytech 4 blocks away. I highly recommend this. 18 December 2013
Rated 5.0 out of 5.0 by Excelente opción en Medellín Un hotel muy bien ubicado, con una habitacion muy comoda para descansar y trabajar. La atención del personal es excelente, siempre muy amable y disponible para cualquier necesidad del huesped. Totalmente recomendado. 14 December 2013
Rated 4.0 out of 5.0 by Great Place Spaciuos room, clean, comfortable beds, breakfast delicious, good location. In one word: recomandable 09 December 2013
Rated 5.0 out of 5.0 by Helpful Staff I had a good experience at your hotel in Medellin. Your staff menbers were very friendly, helpful and knowlegable. I enjoyed my stay. I loved the out door setting for breakfast. 08 December 2013
Rated 4.0 out of 5.0 by Excelente suites, muy buen desayuno. Me he quedado mas de 10 veces en este hotel, realmente me gusta mucho, la vista desde sus habitaciones es muy buena. Este hotel tiene el mejor desayuno de todos los holiday inn que he visitado, no es por la cantidad de alimentos sino por su calidad y buen sabor, ademas que yo aprecio mucho la ocion de 4 diferentes jugos naturales. sumado a lo anterior la vista desde el restaurante es espectacular, 2 veces he visto pasar papagayos frente al restaurante mientras desayunaba. Las habitaciones son muy completas; sala muy comoda, escritorio amplio, cocina con horno microndas, minibar bien surtido, cama y tendidos agradables. El hotel esta ubicado en uno de los mejores sectores de la ciudad, muy seguro, rodeado de restaurantes de excelente calidad y ademas puedes ir caminando al centro comercial santafe (10min al sur) o al parque lleras (10min al norte). Lo malo de las habitaciones es el ruido que hace el extractor de aire de los baños y el aire acondicionado de la habitacion. no es posible dormir con el aire encendido. El gimnasio es muy pequeño y solo tiene 2 maquinas, deberian usar otra area mas grande para el gimnasio y tener mas maquinas. 04 November 2013
Rated 4.0 out of 5.0 by Great value Ideal for short trips... Very nice room (only old tv). Breakfast very good. 27 October 2013
Rated 4.0 out of 5.0 by Good location and service I would recommend it to colleagues who wanted to be well located in Medellín. 29 September 2013
Rated 5.0 out of 5.0 by Great experience Great place to stay and location.excellent for business traveler. 23 September 2013
Rated 4.0 out of 5.0 by Guests Prohibited unless you pay a fee I was in Medellin for business and at one point invited an employee over for a quick meeting. I was then told by staff, that in order for that person to go to my room, even for 15 minutes, I would have to pay 50,000 pesos. I found this hotel rule to be ridiculous and unwarranted. I've stayed at many other hotels in Medellin and didn't encounter this issue. Also, the bed was extremely firm and the breakfast buffet was marginal. Overall, the hotel is clean and quiet permitting one to sleep. However, some change is needed regarding the fee charged per guest that goes up to a room. 11 September 2013
Rated 4.0 out of 5.0 by Conveniently located and Healthy Breakfast Hotel very conveniently located close to Oviedo Mall and on important EL Poblado Ave. The breakfast was far above my expectation for an express hotel cumplimentary one. Very healthy and complete food options, excellent fruit choices. Free wifi, room with desk and living room furniture, convenient for business trip. I will return for my next business trip. 28 August 2013
Rated 4.0 out of 5.0 by Comfortable room, everybody had a great attitude of service, i suggest to change TV'S X LCD or LEED, and increase the towels quality. the staying experience very nice. 26 August 2013
Rated 4.0 out of 5.0 by A nice place to visit The room was clean and well sized for a week long stay. It had a nice little kitchen and a little living room which was quite comfortable. The bathroom was clean and the room attendents were very helpful. There are a variety of restaurents on the ground floors which deliver to your door and you can charge it to the hotel bill. Overall, it was a very pleasent experience and very well located. 20 August 2013
Rated 5.0 out of 5.0 Great service Great service the little kitchen was perfect , housekeeping was great always on time, and the location was very convenient-- close to everything. 05 August 2013
Rated 2.0 out of 5.0 by Not great I found the rooms dark, and seedy The hotel was also dark and dreary, needs major updating. The so called health club is pathetic. Was not worth the money. I would not reccomend this hotel. 31 July 2013
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