Rated 3.7 out of 5 by 126
Rated 5.0 out of 5.0 by Fierabraz Excelente opción para reuniones o negocios.
Un hotel ideal para trabajar en torno al WTC - Ciudad de México y su zona de influencia. Muy recomendable, sobre todo por su eficiencia.
06 January 2014
Rated 5.0 out of 5.0 by Alex10 Excelente Hotel
Realmente estoy sorprendido por la actitud de servicio de todo el personal de este Holiday Inn Express lo tratan muy bien desde que uno llega el personal de recepción muy amable, en el desayuno, las camaristas felicito al Gerente General por la estupenda labor de todo su equipo.
02 January 2014
Rated 3.0 out of 5.0 by ramonz Disappointed experience
Room with the curtains at the sofa,
Poor communication and capability to fix issues right away from the staff
26 December 2013
Rated 4.0 out of 5.0 Excele comodidad en las habitaciones
Habitaciones amplias, con buena iluminación, un ambiente confortable y excelente ubicación.
28 November 2013
Rated 4.0 out of 5.0 by Joy5661 Great accomadations for the $
We stayed at this location for 11 nights and found the hotel to be clean, with a friendly and courteous staff. The only complaints I
have is I had to ask for towels several times. It seemed one night
I would have 3 bath towels, but no floor mat or hand towels. The
next night I would have a hand towel but only one bath towel. It
night it was a different story. Secondly, three times we came back
after 10 p.m. and could not get into our room. So we had to go back to the front desk and have our keys checked, Other than
that, we were very satisfied with our room and the staff.
14 November 2013
Rated 5.0 out of 5.0 by Viviana An excellent choice at DF
A very comfortable and clean Hotel, thanks you for your kidness.
16 October 2013
Rated 5.0 out of 5.0 by Luis13 Great place!!
Great place to stay, nice facilities and service. However internet is not stable. This is not something to worry about.
Enjoyed to much. Will stay there next time in Mexico City
16 October 2013
Rated 3.0 out of 5.0 by Adenatsac "HOTEL OF CONTRASTS"
POSITIVE ASPECTS: The breakfast service staff was the friendliest that I have met in my experience in hotels. My gratitude to them and the maids for their kindness and their desire to serve. The breakfasts were delicious. The comfort of the beds and pillows was excellent. In our room we had no problems with noise from other guests. Its location to the World Trade Center is excellent and highly recommendable.
NEGATIVE ASPECTS: The reception staff was not pleasant. Most of them behave like robots, doing the minimum to be kind. Not a single smile. There were some guys in suits at the entrance with an attitude of guards at a concentration camp. All personnel at the reception area should have a course in courtesy and kindness given from the breakfast service staff and the maids.
Our room had many flaws, which were unresolved during the three days of our stay. Don't they have staff to check on lights, coffee machines, curtains, clogged sinks etc.?
In short, it is a hotel of contrasts that can definitely overcome it's problems with more attention from the managers.
11 October 2013
Rated 4.0 out of 5.0 by fernandocr excelente cuando se va de trabajo
Tiene todo lo que se requiere en una visita de negocios a un buen precio
08 October 2013
Rated 4.0 out of 5.0 by Takagi Very noisy room
Big noise from emergency stirway allday. Hotel staff running up & down. Needs to use more quietly.
14 September 2013
Rated 4.0 out of 5.0 Dirty Rug
The room has dirty rug, all other things are average.
30 August 2013
Rated 4.0 out of 5.0 by GAbZ Excelent
Will be coming back. The location regarding the World Trace Center is the best.
27 August 2013
Rated 4.0 out of 5.0 by Jacosta72 Bad Service
Bad Service when I soliciting my invoice and wake up service.
27 August 2013
Rated 5.0 out of 5.0 by Dianliz0207 Experience at Holiday Inn Express WTC Mexico City
About the hotel I would like to tell that everything it's OK, because I usually stay at non smoking room, but at my arrived I was asigned to a smoking room and I thougt it could be tolerable and that was's like that, so i offer an apologize when I ask to the reception people for a change an that was done, I had a bigger and best room without any kind of troubles.
21 August 2013
Rated 5.0 out of 5.0 by Margarita10 My favorite hotel in Mexico
This is "my favorite Hotel in Mexico. This hotel recognizes Platinum status giving everyday extra amenities. The staff is very helpful especially, Leticia, who cleans our room. She did extra effort to take care of my mother. Leticia prepared the bed for my mother with three blankets.
19 August 2013
Rated 2.0 out of 5.0 by vicky911 very small room and no option for upgrade:(
I asked the rep in the counter if they had a better room but without making eye contact she said that's what you reserved.
13 August 2013
Rated 4.0 out of 5.0 by Berico Great location and good value
Comfortable and convenient. But.. the sink IN the bedroom, besides very poorly designed, even to wash you hands.
21 July 2013
Rated 4.0 out of 5.0 by Nori Very comfortable and nice place
This hotel is in the middle of the city so its really comfortable to stay.
Is still under construction, so you can see some places without walls but even do its a really nice Hotel with a really nice view.
12 July 2013
Rated 5.0 out of 5.0 by LParra Nice stay
Excellent service from hotel staff. Walking distance from financial and touristic attractions. Good restaurants & bars at the Crowne Plaza (next door). Hotel has a new lift, new and modern gym equipment. Familiar suite is very convenient due to the size of the rooms, which include minibar with sodas, beer & snacks free of charge. Thank you.
06 July 2013
Rated 4.0 out of 5.0 by Mike0867Dr Nice hotel
For me is a excellent hotel by its location (near World Trade Center building)
04 July 2013
Rated 4.0 out of 5.0 Internet
Esta es la cuarta ocasion que me hospedo en este hotel y el problema es el mismo, el internet en las habitaciones es malisimo nunca te puedes conectar, la señal es intermitente.
en cambio bajas al desayunador e inmediatamente hay conexion es de suma importancia que atiendan esto.
25 June 2013
Rated 4.0 out of 5.0 by TANieves Internet issues
I stayed 4 nights at the hotel and I have no complain on the services, cleanliness and alimentation since all these aspects were very good to me. However the internet connection was very poor and I faced many problems to take some calls during the time I expend there.
Besides of that, everything was ok and looking forward to visit you on my next trip to Mexico.
10 June 2013
Rated 5.0 out of 5.0 by alfeh Perfecto la habitacion
Todo muy bien, solo revisar el A/A, el desayuno super, muy buen hotel
06 June 2013
Rated 5.0 out of 5.0 by mendozat I have a good stay
Friendly staff and confortable room.
I had a good rest at nigth.
06 May 2013
Rated 2.0 out of 5.0 by Dgutzalenko VERY BAD INTERNET
THIS HOTEL NEEDS TO REPLACE HIS INTERNET AND COMPUTERS IN THE BUSINESS CENTER. THIS IS A BUSINESS HOTEL NOT A RESORT THEIR BASIC SERVICE FOR BUSINESS PEOPLE SHOULD BE THERE AND SHOULD BE GOOD AND IS NOT.
01 May 2013
Rated 4.0 out of 5.0 by Fortepr Excellent service personnel
Good location walking distance to great restaurants and to the expo.
30 April 2013
Rated 2.0 out of 5.0 by Ravingmad Convenient location but facilities not as mentioned
The hotel is very convenient for the World Trade Center, but tht's about it.
There is no WIFI internet service - or very intermittent at best, and no cable internet service in the rooms, despite the little notice I the room. After mentioning it to the staff, nothing was ever done about it during my stay and gave significant additional expense which I wasn't expecting, so any savings on room cost will have disappeared. I was with a colleague who stayed on a different floor who experienced the same problems, both in room and in public areas.
The room was clean enough, but it was noticed that the room was not vacuumed during my 5 day stay.
Also, emails to the hotel in advance regarding reservation details went totally unanswered.
Overall, the staff just didn't seem to care.
Next time, I'll be staying somewhere else.
26 April 2013
Rated 4.0 out of 5.0 by amontes37 unconfortable bed
i dont like soft bed, and de shower no mirrow, i need to shave
15 April 2013
Rated 4.0 out of 5.0 by MDEL Great Location
Next to the WTC, near trnasportation,restaurants,theaters, etc.
Needs a jacuzzi /spa to relax after a long day walking in the city. They should remove the gym, nobody uses, and put the spa right there.
Breakfast good but a lot of the same.
I hope to see these remcomended changes next time I'm there.
11 April 2013
Rated 4.0 out of 5.0 by aespinosal Mexico city
A nice place to stay for short term. RecommendedA nice place to stay for short term. Recommended. A nice place to stay for short term. Recommended. A nice place to stay for short term. Recommended
11 April 2013