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Rated 4.1 out of 5 by 124 reviewers.
Rated 4.0 out of 5.0 by Very helpful, friendly staff and good service Very fast checkin with helpful staff who told us about a service to get us quickly to our cruise ship. 25 February 2014
Rated 5.0 out of 5.0 by Excellent Service Front desk service was very friendly and helpful. Hotel is a bit dated, but comfortable and clean. Room was spacious. We had an early flight, so we had to leave before breakfast was scheduled to begin, but front desk people started early and provided us a bit before we headed out on the courtesy shuttle. Would stay here again. 25 February 2014
Rated 3.0 out of 5.0 by confortable agradable, limpio, comodo ,solo un poco de ruido por tener el aereopuerto de kendal enfrente del hotel 21 February 2014
Rated 5.0 out of 5.0 by Great service and rooms We have stayed here several times before going on cruises and brought others with us. We've always experienced a great friendly staff. The rooms are always very clean and beds are the best. We will continue to stay here. 17 February 2014
Rated 4.0 out of 5.0 by Great staff Staff was very helpful in making arrangements to get a large group to south beach. All staff we met had great attitudes and took time even though busy to answer questions and provide insights to the area. 16 February 2014
Rated 3.0 out of 5.0 by Value for dollar Stayed at hotel for one night before and one night after our cruise. . Staff was very friendly and did their best to accommodate any requests we made. Easy access to and from the airport and front desk arranged the shuttle to and from the cruise ship. Nice variety of food items for free breakfast and staff gave us access to breakfast items prior to the regular start time given our early departure from the hotel. 14 February 2014
Rated 5.0 out of 5.0 by Decent hotel, fantastic staff We have stayed at this hotel several times over the past 10-15 years, generally on the night before a cruise. Location is good. We are happy for the airport shuttle and also for the cruise shuttle available for a fee. However, on this visit, the airport shuttle left us standing over an hour for no apparent reason. The hotel is very near to the airport and we were promised 20-30 minutes when we called. The facility itself is an average Holiday Inn Express, decent enough. There are places to eat and pick up incidentals nearby. We like the sports bar about a block away. What really makes this hotel great is the quality of the staff. They are friendly, funny, helpful, and accommodating. Everyone had a smile and a welcome and an offer to help. Love it! 11 February 2014
Rated 3.0 out of 5.0 by Average Hotel I found some hairs in my bed and the bed was not comfortable. 10 February 2014
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