Rated 4.1 out of 5 by 166
Rated 4.0 out of 5.0 by FireplacePackages Comfortable stay
We enjoyed the room. The beds were comfortable. The staff was very accommodating. My only issue involved the pool area.
The pool area was cool. We had our grand kids and they shivered the whole time. The whirlpool was luke warm (not hot) and the pool water was cool. Lastly, they did not have enough pool towels to accommodate the number of people in the pool and we ended up using wet towels from our room.
They claim this is a water park, however it is just a pool. It includes a kiddy area and a deep area for older kids. No slides, but it does have a few sprinklers.
13 February 2014
Rated 5.0 out of 5.0 by PAGoldwinger Excellent Managers reception
During the week nights, they offer an excellent managers reception as I call it that provides an excellent variety of free drinks for 2 hours. Outside the excellent rooms and service, this is definitely a great addition.
14 January 2014
Rated 3.0 out of 5.0 by JC151 Cleanliness
When we arrived into our room the toliet was dirty. Someone had taken the number two and never flush. Also the Bathroom wallpaper was old and the toliet did not flush well which explains why it was dirty. Also they charged my credit card twice. I held the room with one card and paid with another card. The charged both cards
08 January 2014
Rated 5.0 out of 5.0 by Bettylou802 Pleasant Employees
Very pleasant and knowing employees. Enjoyed being so well treated and fed in the breakfast buffet. Shuttle arrived promptly, going to and from airport.
It was also fun watching the kids in pool, even when it was freezing outside and snowing.
06 January 2014
Rated 5.0 out of 5.0 by JimA* Great location
Excellent location if you're flying out. Very nice facility and friendly staff.
01 January 2014
Rated 5.0 out of 5.0 by Jmart0701 Very clean Hotel and great staff
The Staff was great and very accomodating. The rooms were clean. What was nice was that it was Christmas and the staff didnt mind working, even with large crowds that were there.
It was a little out of the way but worth it.
29 December 2013
Rated 2.0 out of 5.0 by Trowel "RESTAURANT"
Food was not very good, in fact, it really had no taste. Plus, when cutting into a poppy seed mini muffin a bug flew out!! The next day when getting a bagel, a 'fruit' fly type bug was hovering on the inside glass where all the breads were. That is just disgusting!!!! There should be some kind of control in the 'kitchen/food' area. Never will get past the bug flying out of the muffin.
28 December 2013
Rated 5.0 out of 5.0 by jlj1962 Recognition as IHG Member
I had reserved a regular room but the desk clerk insisted on an upgrade. I usually have to ask for one at other locations but not at this location. The room was very clean, and I didn't hear any air traffic even though it is located only 5 or 10 minutes from the airport.
23 December 2013
Rated 5.0 out of 5.0 by EdK88 HIE Milwaukee Airport
The property is still in great shape. The rooms are clean and spacious. The breakfast area offers good variety of selections and is well maintained by the staff. The happy hour is a nice option in the evening.
09 December 2013
Rated 5.0 out of 5.0 by Izzie01 Great Place to Stay
We had are usual awesome time,,,we did have a slight problem, which we spoke to Brock about as usual, he took care of it....
We so love the staff,,it is great to walk in after not being there for two months,,,,and see who is at the desk,,,
Ericka and Mara are super,,we feel like family. Thanks again, we
will be seeing you in January. Have great holidays!
27 November 2013
Rated 2.0 out of 5.0 by Topher13 Leaking roof
Roof leaked on my electronics. Staff very non sympathetic and uncaring. I have been happy in the past but very unsatisfied during this stay. Hot tub broke
24 November 2013
Rated 5.0 out of 5.0 by DIRAK Great happy hour & breakfast
We stayed here on return trip from California. Really enjoyed the happy hours from 5:30 to 7:30PM.
22 November 2013
Rated 5.0 out of 5.0 by Garrick Great service Cozy rooms
#1 hotel in the milwaukee airport area. Very comfy beds, and great customer service1
22 November 2013
Rated 5.0 out of 5.0 by Ktownhorn Great Pool Area and clean
Highly recommned hotel for families, pool area perfect for small children, hotel very clean, breakfast presentation was very good, ample dining room and very clean. Recommned poolside rooms, worth the extra cost..
20 November 2013
Rated 5.0 out of 5.0 by Vicfixit Renewed confidence in Holiday Inn
Overall the property is in good shape. The room was clean and comfortable. Since I was staying for four nights I asked that my bed linens be changed after the second night. Housekeeping didn't fulfill my request. I asked after the third night and they changed the bed linens. The front desk staff was very helpful and courteous.
19 November 2013
Rated 5.0 out of 5.0 by Rebecca12345 Great hotel - great price!
Staying close to the airport was key for me on this trip. I was able to save money on my rental car by dropping it off a day early, and the free shuttle from the hotel picked me up and then took me in the morning to catch my flight. Such a great price for being a couple miles from the airport!
13 November 2013
Rated 5.0 out of 5.0 by EdK88 HIE Milw Airport
I stay at this property several nights per month for business. The staff is always friendly and welcoming. The rooms are spacious and clean. The breakfast area is well kept with many great options. The happy hour is a nice way to relax after work.
26 October 2013
Rated 5.0 out of 5.0 by CYWu9 Comfortable room and great service
It's our first time to visit Milwaukee. Milwaukee is a beautiful city.
All the staff wear a smile every day, and kindly answer each question and provide tour information for us.
The hearty service from Holiday Inn Express makes this trip unforgettable.
17 October 2013
Rated 5.0 out of 5.0 by eyesrblu great job by all
great job by all, I stayed for two weeks and everything was great day after day.
14 October 2013
Rated 5.0 out of 5.0 by Eclecticvibe Great room
Comfy whirlpool tub room. Good staff good to our dog.
02 October 2013
Rated 5.0 out of 5.0 by roadwarrior521 Great location and property!
After having business all week about 70 miles outside Milwaukee, I chose this Holiday Inn because of its' proximity to MKE as I had an early morning flight home the next day. Not only was the location great, but. The room was excellent and the staff very friendly and helpful in finding me dining nearby - I would highly recommend this hotel !
30 September 2013
Rated 5.0 out of 5.0 by flash14 Good sleep.
Enjoyed the bed and pillows. The suite is very nice with two tvs.
23 September 2013
Rated 1.0 out of 5.0 by Buxpop Room stunk and smoke detector battery went dead at 3am
When I first checked in at 3pm I noticed there was an armed guard in the lobby which was a little disconcerning. Then as I unloaded my bags I noticed the room had kind of a bad smell. I was working to move our corporate headquarters until 9pm so I couldn't really use the room until then. When I finally got back to my room, the smell was still there. Being exhausted and in need of a good nights rest, I decided to just tolerate the smell and try to go to sleep. About 3:00 am I heard a loud beep, then about a minute later the same sound, and it just continued. I finally figured it was the battery going dead in the smoke detector. I then tried to call the main desk but the phone didn't work. So then I had to go down 3 floors to the main desk to voice my concerns, The clerk said the smell was from their air freshener and said other customers had complained as well. She also said she was sorry, but they had no maintenance workers on duty that night. She then had to move me to the last room available. Maybe room 3013 wasn't the right room for Friday the 13th.
17 September 2013
Rated 4.0 out of 5.0 by Dicmicaz Slipping?
Late arrival, warmly greeted, but was not offered water or snack as usual. I thought it might be in the room, but not. Had to go back down and ask. Got warm water and no snack :(.
Wanted to print a boarding pass, but went through the whole process only to find out the printer did not work, so I had to do the whole thing over again on another computer. Cleark could have told me that when I asked for the password.
Had to check out early, but no receipt under the door (left at 4:45am). Had to stop and ask. Breakfast was good but predictable. How about some salsa for those eggs? Little things I know, but not an issue a year ago. I stay here often. Room and property are nice, and airport proximity, when you consider breakfast included, nmakes this a good spot for IHG customers.
17 September 2013
Rated 5.0 out of 5.0 by Izzie01 Great Customer Service
Stayed with you and your great staff again! It was a very relaxing weekend,,kids played in the pool,,and we just lazed around. As always your staff is kind, generous, friendly and exceptional. Looking forward to the next stay,,11/22 - 11/24.
13 September 2013
Rated 5.0 out of 5.0 by EdK88 HIE Airport
This property is very nice and always enjoyable. The staff is friendly and accomodating. The rooms are spacious and clean. The breakfast area is always well stocked with many good options.
09 September 2013
Rated 3.0 out of 5.0 by Licmarco They don't clean very well the room
One night I eat an Apple and some bread. Next morning i left early the hotel and when i returned to my room that night I found the garbage in the table.
also, i don't know why they put my pijama on the floor, i left it on the bed and i found it on the carpet and that was disgusting.
08 September 2013
Rated 5.0 out of 5.0 by jhan older but great staff and nice rooms
i moved to this holiday inn due to a differnet local holiday inn mixing up my reservations..... the whirlpool suite was 'older', and moderately outdated; however, there is NOTHING wrong with it.....it's just not 'new and fresh'.
it's clean, has everything you'd want and then some.
if this property had an actaul in-house restaurant and room service for all meals, i'd be staying here every time in mke.
GREAT staff. made previous experience at other holiday-inn airport hotel a non-issue.
06 September 2013
Rated 2.0 out of 5.0 by Hurricanesandy Poor Reservation Customer Care
Two of us made business reservations, both changed the dates due to business reasons, one reservation was lost, and one reservations was charged for nights that were not used due to chancing the reservation. When you work on an Emergency Response Team situations change and you are on the move. Will be returning to Milwaukee in October for two weeks to teach Safety Training at a local business and they will not allow us to stay at this hotel again
05 September 2013
Rated 2.0 out of 5.0 by EDBiii68 Smelly room and overpriced
Other than the smell, the room was adequate. It smelled as if the carpet had been wet or it had been a smoking room in the past. The staff was excellent from the counter to the custodial staff - Top notch. The room was terribly over priced (there was an event going on in town) and friends stayed in nicer "name" hotels downtown for much less.
04 September 2013