Rated 4.4 out of 5 by 28
Rated 5.0 out of 5.0 by Supporter Exceptional Service and Hospitality
I keep returning to this facility as it provides everything that I enjoy, but one: in-house restaurant. Otherwise, the staff has tended to providing excellent service and the hospitality is tops!
30 November 2013
Rated 1.0 out of 5.0 by charlie3388 cold room
check in went very well, room up grade ! things went south when walked into room! Room was a whoppin 56 degress F. Turned heat on very very slow towarm up. 30 min. latter still 56-- called front desk and was told it should be warming up soon! Went for dinner gone ahour and half, returned to a 61degree room, called front desk again was told it takes awhile to heat up! Went to bed , woke in morning still only 68 ? Not avery memoriable stay! Or may be too memoriable!!!
30 November 2013
Rated 5.0 out of 5.0 by Maude88 Great !!
Excellent everything close to work. Would definitely recommend and will stay again when I am in town. Breakfast was very appealing and many choices hot and cold. Just had cold myself this time but the hot breakfast looked great.
17 November 2013
Rated 5.0 out of 5.0 by mississaugabound spent many weeks
I spend a few weeks at this hotel. The staff were excellent to deal with, the rooms were clean and the hotel was quiet in general. The breakfast room was always clean and always had plenty of food with a variety expected for this type of hotel. I would definitely recommend this hotel to anyone traveling to the Mississauga are. It is near the 407 and has a few restaurants within walking distance and a restaurant that delivers to your room with a 10% discount.
25 October 2013
Rated 5.0 out of 5.0 by AngelCow Great Stay
Comfortable and Clean
The pool and hot tub were a very nice amentity
20 October 2013
Rated 5.0 out of 5.0 by sportsmama Wonderful Hotel
The staff and facilities were A+, I would recommend this hotel for any type of travel.
17 October 2013
Rated 2.0 out of 5.0 by Rrrooko Poor cleainess
One of the worst Holiday Inn as far as overall cleanliness. A lot of corners are being cut short to cut expenses.
14 October 2013
Rated 3.0 out of 5.0 by Spartan80 comfortable beds but poor service
I recently traveled to Mississauga and stayed at this property as it was the closest to my place of business. Everything else was as expected but when I went to breakfast in the morning, there were a few surprises. I signature cinnamon rolls that holiday inn express has at all its locations were completely dry, as if they had been reheated from the day earlier, also there was only 3 of them by the time I had breakfast at 8am. Once those 3 were eaten by other visitors of the hotel, I waited and waited for someone to come replace them with more as there was still over an hour remaining in breakfast. No one came to replace the cinnamon rolls, so I had to ask someone to put some more out there but I was informed that they don't have anymore. Furthermore, the cupcakes were not the same holiday inn express cupcakes found on their other properties, instead they were some cheap no-name brand, full of pure sugar, cupcakes. The whole breakfast selection was terrible, with very poor selection and display of food items.
The reason I like the stay at the same brand of hotel chains is because there is consistency of what you can expect and the familiarity of everything helps the stay feel like home.
The service provided at this property though is far below the standards of holiday inn express.
01 October 2013