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Rated 4.4 out of 5 by 195 reviewers.
Rated 3.0 out of 5.0 by Nice hotel, potential to be a great hotel I so wanted to give this hotel a 5 star. The check in and staff are excellent. I am a platinum elite member so I was upgraded to a nicer room. I stayed in the "Dixie" suite on the second floor. The room was laid out very well and very comfortable to move around in. The couches are like a dorm room from college, not very comfortable. The bed was very nice and had a great nights sleep. Curtains had water stains if that bothers you, The bathroom on the other hand needed maintenance and cleaning. The side skirt on the Jacuzzi was falling off and not properly secured. and the bathroom itself could have been cleaned a lot better. Looks like they just changed out the linens and forgot to wipe and disinfect everything down. I was on the end of the hotel closest to the airport. there was no noise whatsoever as other reviewers have stated. The pancakes at night is a great idea, only wish they offered something to drink as well. pancakes,syrup and butter, thats all you get. overall a nice stay, knocking off a few stars for the dirty bathroom and lack of drinks at night with pancakes. August 27, 2015
Rated 5.0 out of 5.0 by Great experience! I recently had my brother-in-law from South Korea and brought him to Niagara Falls and Toronto. My wife and I decided to use IHG reward points to book a hotel room. We found this hotel not too far from Toronto, and it turned out our decision was perfect!! Everything was great, including staff, cleanliness, and breakfast. Our room was even upgraded to a suite as I am a platinum member of IHG club. That was unexpected, excellent experience. August 27, 2015
Rated 5.0 out of 5.0 by Felt tended to Great staff, easy check in and check out and great complimentary breakfast. I was running late and asked if i could check out late by an hour to which they had no issue. August 26, 2015
Rated 5.0 out of 5.0 by Excellent Stay HAd a great stay at the Holiday Inn express. Very confer beds August 26, 2015
Rated 5.0 out of 5.0 by A pleasing experience We stayed for three nights at this hotel. It was an enjoyable experience. Location was also very convenient. Breakfast time and variety of food were excellent. Staff was very friendly and courteous. However Wireless speed available in the room was low and at times we had difficulty connection to the internet. Also, it was frustrating to reconnect with the wireless using password every time instead of automatic reconnect ion after connection for the first time as at other hotels. August 26, 2015
Rated 5.0 out of 5.0 by Great place and close to Toronto Can't stand staying in the city.This hotel is a nice, relaxing experience. Loved the pancakes at night. Very clean, very nice staff. August 26, 2015
Rated 4.0 out of 5.0 by Good experience As always Holiday Inn is convenient and dependable August 25, 2015
Rated 5.0 out of 5.0 by Excellant but Expensive Lady in the Breakfast area go attitude. She wanted to shut down the breakfast bar exactly at 9:30. They should increase the time to 10:00 at least. August 24, 2015
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