Rated 4.5 out of 5 by 220
Rated 4.0 out of 5.0 by Mick & Ally Revisit
we stayed at this hotel in 2006 and was so impressed we had to return in 2015 when we decided to revisit the West coast.
the charm of this hotel has not changed and would recommend this hotel. if we are ever back in Monterey this would be my first choice.
29 January 2015
Rated 5.0 out of 5.0 by Weekender2 Weekend Getaway
Hidden location, but amazingly convenient to oceanfront. Helpful and friendly staff on both stays.
29 January 2015
Rated 1.0 out of 5.0 by Senior travelers2 Ridiculous layout
Arrived and was told that we had a room near the elevator but also seven stairs after that. He offered to help with luggage but we thought how bad can it be. Got up to the floor and had to leave the luggage cart, carry luggage down seven stairs and around two corners to get to room. Then lamps on bedside tables so dim had to take one off the desk to put on a small table on the other side of the only chair in the room to even be able to read. On top of that the fan was on the same switch as the vanity light and sounded like a freight train when it was turned on. Went down to complain and was told we could have had a more convenient room. This after we had already unloaded all our luggage....not when checking in. They did bring another lamp for the desk from an empty room. When asked what they we were going to do to make up for the inconvenience, he did finally discount the room.....still didn't make up for the awful Noise every time the vanity light was turned on or for the amount of work it took to get the luggage back up the seven stairs to the cart near the elevator to leave. Never would recommend this location to anyone. Also the coffee was not replenished and there was only one cup for two people in the room.
26 January 2015
Rated 1.0 out of 5.0 Noisy, Loud, Noisy
This HI Express has doors facing outside. I was in room 201 and got almost no sleep due to people stomping, yelling and slamming doors. I was there on a week night, and it didn't seem busy at the hotel / neighborhood, so I have no idea why the hotel was so busy. At checkin the front desk worker said no more than two words, and I had to interrupt a worker wearing headphones to get my check-out info. Not up to par with other HI Express hotels I've stayed in this year.
25 January 2015
Rated 5.0 out of 5.0 by J.russ Great stay
This location is great to view Monterrey and Cannery Row. there a bike path right out front of the hotel so you can walk to the piers or to the wold acclaim Monterrey Aquamarine i found it very nice the pathway was light up at night and clean and safe.
20 January 2015
Rated 4.0 out of 5.0 by pinkcrush6 Great Hotel
Hotel was clean and comfortable. The only issue that I had was that I could hear people walking above us on floor 2. Breakfast was good. Wine and cheese hour was fun. A local winery was there showcasing their wines.
12 January 2015
Rated 4.0 out of 5.0 by Dieter69 schönes Hotel
Das Hotel hat mir gut gefallen, weil es von der Holiday Inn Norm in Punkto Aussehen komplett anders ist. Sehr verwinkelte Gänge, aber gerade das macht den Reiz aus. Freundliches Personal und alles sehr sauber.
09 January 2015