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Rated 4.5 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Comfortable and well placed for a vacation My total experience was outstanding here. The front desk clerk Sanjay and his assistant were helpful over and above my expectations. They helped with the luggage to our rooms and also made my room accommodations much more helpful to me and my wife's special needs due to the layout of the property that wasn't made aware to me at booking. I highly recommend this place for a stay at Cannery Row in Monterey, Ca. 03 September 2014
Rated 2.0 out of 5.0 by Don't eat the complimentary breakfast! There is always a line waiting for the food because it come out real slow as if they are controlling it. The table is not cleaned, there are two at most servers, most of the time, they are not seen, The food is IHG standard food except the yogurt is horrible, the OJ are either too thick or too thin, the pancake machine was at another location from the breakfast bar, it you are no aware of it, you will miss it. 02 September 2014
Rated 5.0 out of 5.0 by Can't wait to go back! We can't see any reason to stay anywhere else when in Monterey! Great location, comfortable room, very friendly staff and good breakfast. What else could you ask for the value? (: 30 August 2014
Rated 5.0 out of 5.0 by Great location This was our second stay at this property, will be returning again. Able to walk to so many places, the room was in excellent condition and the staff were very polite. The room we stayed in this time had a nice view and was well situated on the property. 28 August 2014
Rated 2.0 out of 5.0 by not up to the Holiday Inn Express standard-poor cust. svc. Motel lobby and room is clean, breakfast is adequate. Their pancake maker pales in comparison to the waffle maker at other Holiday Express Hotels. Had to find street parking, roof top cargo carrier on SUV that couldn't clear their garage entrance. Llate check in, about 7:15am coming the next morning after a long drive. We were denied late check out and had to be out by 1pm. I think 12noon was check out. I requested that housekeeping not disturb us so we could get at least 5 hr sleep. Front desk was agreeable. Come 11:25am housekeeping comes banging on the door. I called front desk. He said he'll take care of it. House-keeping came banging on the door a 2nd time. About 75 minutes later, I get a call from front desk asking if we will be checking out. I told them yes and it's not 1pm yet. I will not plan future stays at this establishment. 25 August 2014
Rated 5.0 out of 5.0 by Great Stay Nice location, within easy walking distance of the aquarium, restaurants, bars and shops. Comfortable room, clean, noise insulated. Excellent and tasty free breakfast included. Free parking, don't have to deal with valets. Highly recommended. We would happily stay here again on our next visit to Monterey. 22 August 2014
Rated 1.0 out of 5.0 by Poor staf service The actitude of the staff at the reception was really without any sense of helping the client, when I asked for another room an upper floor, since I do not like sleeping at the ground one, they just tell me "no" without checking the availability. The same negative actitude when I asked for an adpter. 21 August 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel, excellent location! Perfect for a stay on Monterey. I have stayed at this hotel several times and will stay many more! 14 August 2014
Rated 5.0 out of 5.0 by great hotel in the Monterey area We stayed in 9 different places in California. This is a great proposition for a family wanting to spend some time in the area. great rooms, very spacious an adequate breakfast and a great location 14 August 2014
Rated 5.0 out of 5.0 by Great Location Stayed one night with my family on route to San Francisco in early August. Great location and onsite parking a plus. We were given an excellent room - two double beds and a large sofa bed - and this added to an enjoyable stay. 14 August 2014
Rated 5.0 out of 5.0 by Perfect location This hotel is at the end of Cannery Row, directly across from a nice little beach that is so clean you can actually play in the water! There is also a bike trail right in front of the hotel, several places to rent bikes and surreys, and walking to the aquarium is quick and easy. Don't miss the Antique mall next door, especially if you are a comic book fan. They have a much better selection and prices than the actual comic book store. Get used to stairs if you're going to stay here, as they are unavoidable. And if you have sensitive skin, bring your own soap. The rooms are comfortable, A/C works, continental breakfast above average. If you have stayed at a Holiday Inn Express, you know what you're getting. 04 August 2014
Rated 5.0 out of 5.0 by Very good!! Very good hotel, very good location!! Near the sea. Good breakfast. Nice sleeping!! I recomend to everyone! 01 August 2014
Rated 2.0 out of 5.0 by good location ac was out.. was nice room close to everything food was realy good ..glad it was not that hot 28 July 2014
Rated 4.0 out of 5.0 by Good stop over This was our stop before heading to San Fran. This hotel is close to the Pier and all the shops and restaurants. Wish we were not in a rush and arrived so late, this property fits very well into the neighborhood as the on line pics do not show it well. 28 July 2014
Rated 5.0 out of 5.0 by Easy place to land for an overnight stay Check in was quick and easy, staff was friendly and check out was easy. They don't charge for parking which I appreciate always! Room was clean, bathroom was clean and the bed was comfy. I would definitely stay here again and I would recommend it. It was a little high on the price for a Holiday Inn Express but it is within walking distance to Cannery Row and Fisherman's Wharf. 24 July 2014
Rated 5.0 out of 5.0 by Great Stay! Stayed for weekend for some bike races at Laguna Seca Race Track and booked our room in Monterey. I was very pleased with the location being within walking distance to everything we were interested in seeing in Monterey. The rate was shockingly low for both the location and accomodations. 24 July 2014
Rated 5.0 out of 5.0 by Great stay in Monterey Great location, friendly staff, yummy breakfast and free underground parking! 23 July 2014
Rated 5.0 out of 5.0 by Great location and friendly staff This is a great place to stay with a good location near the main spots of Monterey! The staff is very helpful and friendly. I definitely recommend this hotel! 21 July 2014
Rated 5.0 out of 5.0 by Great location and service We enjoyed the location and free parking the most, but the room was very comfortable. I would like to see queen size beds in the rooms with two beds, double beds were kind of small. Great location. 20 July 2014
Rated 5.0 out of 5.0 by Great service and location We enjoyed the friendliness of the staff and beautiful courtyard. The room was very nice. It even had a little view of the water. An in-room safe, microwave and fridge made staying there very convenient. it would have been a wee bit better if we had not had to negotiate the stairs, but the hotel is a lovely place. 18 July 2014
Rated 5.0 out of 5.0 by Stairs Stairs between elevator and rooms were very inconvenient. They were manageable but still had to carry luggage up and down those 6-8 steps 14 July 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express Ever! Great location, freshly decorated and very clean rooms, excellent breakfast and the cheese 12 July 2014
Rated 5.0 out of 5.0 by Superb Location Beautifully kept plants and flowers enhance this excellent hotel, a lovely peacefull courtyard is ideal for enjoying the complimentary wine and cheese early evening .Very close to Cannery Row , Aquarium, Monterey and the 17 mile recreational path round the coast to Carmel. Bike hire just close by. 11 July 2014
Rated 3.0 out of 5.0 by Too expensive A decent hotel, but it was way too pricey. I could have stayed off site and paid for parking at Cannery Row much more inexpensively, which is what I'll do from now on. For what I paid (4x/night what a hotel room usually costs), I wasn't happy that there was artificial cheese spread in the omelet. Also be warned that the parking garage underneath is only for low profile vehicles. I had a minivan with a cartop carrier on it that wouldn't fit. Also, it looks like a warehouse from the outside, for those who care about that. This hotel is NOT on the beach, and its NOT on Cannery Row. It is near enough to both to walk to, but it isn't on location. 07 July 2014
Rated 5.0 out of 5.0 by Outstanding Staff I am a routine guest of Holiday Inn Express throughout the United States. I normally do not take time to respond to surveys, however my experience at the Holiday Inn Express on Cannery Row in Monterey, California was so exceptional that I wish to share with others. The location is ideal to take in local culture, most within easy walking distance. However I am compelled to write due the outstanding and highly professional service of Sanjay at the front desk. From the moment I arrived he made sure of my comfort and full satisfaction. His friendly nature was also noted. Sanjay could easily be found General Managing a Crown Plaza for the IHG. I will make sure to visit the Holiday In Express on Cannery Row again. 06 July 2014
Rated 4.0 out of 5.0 by Great location and service! This hotel is in a great location. You're within easy walking distance to shops and restaurants. The rooms were nice and clean. I gave the room and service an average rating, because we had continuous problems with the TV. They came once to try to fix it and when we mentioned it still didn't work, no one came back. Also, there are no elevators to each floor. We had to carry our suitcases up the stairs and my mother, who is 87, had a difficult time walking up the stairs. Had I known about the stairs in advance, we would not have selected this hotel. I would not recommend this hotel, if stairs are a problem for you. 03 July 2014
Rated 5.0 out of 5.0 by Fabulous hotel with great, friendly service! We stayed for two nights recently and thoroughly enjoyed our stay. The staff are super-friendly, the hotel is in a fantastic location close to Cannery Row & the Wharf and we felt valued as customers from check-in to check-out! Highly recommended!! 03 July 2014
Rated 5.0 out of 5.0 by Perfect vacation this is a great place to stay and be able to walk around. The aquarium is only a few blocks away and there are plenty of shops along the way. 28 June 2014
Rated 5.0 out of 5.0 by A good choice for leisure travel I visited Monterey for a convention (leisure) and found the hotel to be convenient. There are ample restaurants within walking distance, and a beautiful ocean trail. The hotel was clean, the staff was accommodating, and there was sufficient on-site parking. Overall, I would stay here again. The breakfast choices were limited, however, and became monotonous over the course of one week. 26 June 2014
Rated 5.0 out of 5.0 by Good Value Upon arrival it was not what we expected as it was older than the average building. But once inside we were surprised by the friendly staff and the condition of the hotel. It had undergone renovations and for a hotel that still has outdoor entry it was very nice. Certainly not the Ritz but for a great value for a few nights stay is it very good and the location is great for shopping. 25 June 2014
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