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Rated 4.5 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Good Hotel, Great Location Quiet hotel in a very convenient location to Cannery Row and Fisherman's Wharf. Five minute walk to great attractions and restaurants. A great place to stay when visiting Monterey/Pacific Grove. It's my second home when I'm in town. 06 October 2014
Rated 5.0 out of 5.0 by Monterey-Cannery Row Holiday Inn Express Great place to stay.The only thing that I would suggest is more towels in the bathroom. ( There were only three ) 30 September 2014
Rated 4.0 out of 5.0 by Great Location and Friendly Staff We visit the Monterey Bay area several times each year and always choose the Holiday Inn Express Cannery Row if it is available. The location is great--one block back from Cannery Row and walking distance to the Aquarium, Fisherman's Wharf, beaches, dining and entertainment. The hotel has free parking in their basement garage (a rarity in the Cannery Row area), which is an important consideration for us. The only drawback to this facility is the many stairs that must be climbed in most rooms. We have aging knees and have been able to request a room off the elevator on a few occasions, but if those few rooms are taken the visitor is left to climb a number of stairs. Some rooms require the visitor to climb down a half-flight and walk down an exterior hallway, only to climb back up another half-flight to reach the room. That said, we still choose this hotel over others in the area and recommend it to others. 29 September 2014
Rated 5.0 out of 5.0 by Hotel with a difference Lovely hotel. Built in keeping with the surrounding area buildings, which gives it a 'quaintness'. Everything here was perfect. 28 September 2014
Rated 5.0 out of 5.0 by Good position and room We stayed three nights and found the location of the hotel ideal for the sights of Monterey. The staff were all helpful and the room good with a comfortable bed. We had direct access to the lift but for some rooms it was necessary to to up or down steps and in view of this it is good we were offered help with our cases if necessary. Enjoyed our stay. 26 September 2014
Rated 5.0 out of 5.0 by Excellent service and location Really enjoyed staying here for 3 nights. Staff were curtious and helpful from our arrival to leaving, loved the cheese and wine... nice touch. Location is excellent for Monterey peninsular, Cannery Row, Whale Watching and cycling. Very relaxed atmosphere and enjoyed staying there. I have read that breakfast can get busy with limited seating, we did always get a seat but I can understand why this was posted as everyone comes down at the same time. With a little thought, arrangement and investment, a few more square tables this could easily be solved. 26 September 2014
Rated 5.0 out of 5.0 by Great Extras and attentive staff Staff was attentive to our needs and made us aware of activities and accommodations. Wine tasting in the evening was very satisfying and particularly enjoyable. Proximity to local attractions was within two blocks. Parking was easy and accessible. 22 September 2014
Rated 5.0 out of 5.0 by slow elevator The elevator was so very slow. Chose to take the stairs for the rest of our visit although we were tired. Will request a room on the bottom floor from now on. 19 September 2014
Rated 5.0 out of 5.0 by Great stay at Cannery Row We enjoyed our stay very much - it is located in the heart of Cannery Row so we were able to walk to the Aquarium and restaurants. The hotel is clean, the rooms are clean and the staff was friendly and helpful. 18 September 2014
Rated 3.0 out of 5.0 by Relax stay in resort atmosphere The location is very convenient to visit the fisherman's wharf, the Monterey Bay Aquarium, and local restaurants. My wife and I enjoyed the atmosphere as well as well-mainteined beatiful flowers in the gardens. Although free WiFi was available, its speed was not fast. In addition, it would be a bit tough work to carry heavy laggage to/from your room since the floor is cascaded due to the building design and you have to walk up and down short stairs in the way between the elevator and the room. 14 September 2014
Rated 3.0 out of 5.0 by Elevator to nowhere! Room on the third floor? Take elevator to third floor, go down stairs, around two corners, back up stairs to room. Location location! 13 September 2014
Rated 4.0 out of 5.0 by Convenient and comfortable We enjoyed the location, parking facilities and proximity to nice restaurants and sight seeing attractions. The room was comfortable and made efficient use of the space. 10 September 2014
Rated 5.0 out of 5.0 Great Location Great location and welcoming staff. Perfect time for my business trip. 08 September 2014
Rated 5.0 out of 5.0 by Great location and service. -Staff was very helpful and friendly -Great location right in walking distance to many activities and shuttle buses - Room was clean and the bed was very comfy! -Room opens up to the outside balcony, good views 07 September 2014
Rated 5.0 out of 5.0 by Cosy hotel for a great getaway We had planned this overnight stopover on our drive from LA to San Francisco and wished we had planned a longer stay. The room was comfortable, clean plus staff were friendly and efficient. This will be our top choice when we come back to Monterrey. 07 September 2014
Rated 5.0 out of 5.0 by Holiday Inn at Monterey This was our third stay, and as usual, it was perfect. I know that we will be greeted by friendly, efficient staff when we arrive. From there there it continues to be a pleasant experience in every respect. Please note that we appreciate the free parking facilities (which is something not covered in your survey. ) A plus for me is the excellent location which is just a lovely walking distance to the Aquarium and shops. Also, the Inn is next to a wonderful Vintage store and around the corner from a charming yarn shop. 05 September 2014
Rated 5.0 out of 5.0 by great hotel our family are well pleased to find this very friendly, quiet environment, nice and clean place to stay. super fast check-in 03 September 2014
Rated 5.0 out of 5.0 by Comfortable and well placed for a vacation My total experience was outstanding here. The front desk clerk Sanjay and his assistant were helpful over and above my expectations. They helped with the luggage to our rooms and also made my room accommodations much more helpful to me and my wife's special needs due to the layout of the property that wasn't made aware to me at booking. I highly recommend this place for a stay at Cannery Row in Monterey, Ca. 03 September 2014
Rated 2.0 out of 5.0 by Don't eat the complimentary breakfast! There is always a line waiting for the food because it come out real slow as if they are controlling it. The table is not cleaned, there are two at most servers, most of the time, they are not seen, The food is IHG standard food except the yogurt is horrible, the OJ are either too thick or too thin, the pancake machine was at another location from the breakfast bar, it you are no aware of it, you will miss it. 02 September 2014
Rated 5.0 out of 5.0 by Can't wait to go back! We can't see any reason to stay anywhere else when in Monterey! Great location, comfortable room, very friendly staff and good breakfast. What else could you ask for the value? (: 30 August 2014
Rated 5.0 out of 5.0 by Great location This was our second stay at this property, will be returning again. Able to walk to so many places, the room was in excellent condition and the staff were very polite. The room we stayed in this time had a nice view and was well situated on the property. 28 August 2014
Rated 2.0 out of 5.0 by not up to the Holiday Inn Express standard-poor cust. svc. Motel lobby and room is clean, breakfast is adequate. Their pancake maker pales in comparison to the waffle maker at other Holiday Express Hotels. Had to find street parking, roof top cargo carrier on SUV that couldn't clear their garage entrance. Llate check in, about 7:15am coming the next morning after a long drive. We were denied late check out and had to be out by 1pm. I think 12noon was check out. I requested that housekeeping not disturb us so we could get at least 5 hr sleep. Front desk was agreeable. Come 11:25am housekeeping comes banging on the door. I called front desk. He said he'll take care of it. House-keeping came banging on the door a 2nd time. About 75 minutes later, I get a call from front desk asking if we will be checking out. I told them yes and it's not 1pm yet. I will not plan future stays at this establishment. 25 August 2014
Rated 5.0 out of 5.0 by Great Stay Nice location, within easy walking distance of the aquarium, restaurants, bars and shops. Comfortable room, clean, noise insulated. Excellent and tasty free breakfast included. Free parking, don't have to deal with valets. Highly recommended. We would happily stay here again on our next visit to Monterey. 22 August 2014
Rated 1.0 out of 5.0 by Poor staf service The actitude of the staff at the reception was really without any sense of helping the client, when I asked for another room an upper floor, since I do not like sleeping at the ground one, they just tell me "no" without checking the availability. The same negative actitude when I asked for an adpter. 21 August 2014
Rated 5.0 out of 5.0 by Great hotel Great hotel, excellent location! Perfect for a stay on Monterey. I have stayed at this hotel several times and will stay many more! 14 August 2014
Rated 5.0 out of 5.0 by great hotel in the Monterey area We stayed in 9 different places in California. This is a great proposition for a family wanting to spend some time in the area. great rooms, very spacious an adequate breakfast and a great location 14 August 2014
Rated 5.0 out of 5.0 by Great Location Stayed one night with my family on route to San Francisco in early August. Great location and onsite parking a plus. We were given an excellent room - two double beds and a large sofa bed - and this added to an enjoyable stay. 14 August 2014
Rated 5.0 out of 5.0 by Perfect location This hotel is at the end of Cannery Row, directly across from a nice little beach that is so clean you can actually play in the water! There is also a bike trail right in front of the hotel, several places to rent bikes and surreys, and walking to the aquarium is quick and easy. Don't miss the Antique mall next door, especially if you are a comic book fan. They have a much better selection and prices than the actual comic book store. Get used to stairs if you're going to stay here, as they are unavoidable. And if you have sensitive skin, bring your own soap. The rooms are comfortable, A/C works, continental breakfast above average. If you have stayed at a Holiday Inn Express, you know what you're getting. 04 August 2014
Rated 5.0 out of 5.0 by Very good!! Very good hotel, very good location!! Near the sea. Good breakfast. Nice sleeping!! I recomend to everyone! 01 August 2014
Rated 2.0 out of 5.0 by good location ac was out.. was nice room close to everything food was realy good ..glad it was not that hot 28 July 2014
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