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Rated 4.4 out of 5 by 100 reviewers.
Rated 4.0 out of 5.0 by Muy Bueno Llegué a este hotel porque esta prácticamente nuevo, y la verdad si muy bonito y agradable. Los cuartos muy amplios y bien acondicionados Sí me volvería a quedar en este hotel. 02 April 2014
Rated 5.0 out of 5.0 by Clean and attentive staff Very clean in room, bathroom, eating area and public spaces. Very friendly attentive staff. Will definitely stay again. 01 April 2014
Rated 4.0 out of 5.0 by Atencion del personal a problemas sencillos. Tomaron una prenda de vestir del closet aun estando hospedado , durante la limpieza. No coincidian los horarios que yo regresaba al hotel con los de la persona encargada de objetos olvidados y no se pudo arreglar la situacion , no hay una solucion sistematica y dependen de las personas. Me tuve que regresar sin esa prenda. 31 March 2014
Rated 5.0 out of 5.0 by Accommodating staff My early morning flight was canceled and needed to book room for the night. All MTY airport hotels sold out including this one. General manager recognized I was a platinum elite was able to accommodate me. I will book all my MTY layovers at this hotel. Clean, comfortable, good breakfast and friendly staff. 30 March 2014
Rated 5.0 out of 5.0 by Highly recommend this hotel. Friendly staff. Recognized as platinum elite guest. Clean, comfortable room. Good breakfast. Five minute ride to airport. I would highly recommend this hotel. Looking forward to my next stay here in two weeks. 29 March 2014
Rated 5.0 out of 5.0 by GREAT HOTEL The staff were extremely courteous and helpful .I enjoyed my stay everything was excellent. 27 March 2014
Rated 5.0 out of 5.0 by Excellent, relaxing stay From the check in process, to the check out process, everything was excellent and without incident at this hotel. I had never stayed close to the airport before, and my experience here will make me spend more nights in Monterrey rather than travelling to the airport from out of town. Clean, comfortable and a good value. 24 March 2014
Rated 4.0 out of 5.0 by Nice room and cocktail buffete. Highly recommended, nice staff, good breakfast and cocktails in the afternoon. For business and pleasure alike. 18 March 2014
Rated 5.0 out of 5.0 by Muy recomendaboe Muy recomendable si en el plan que vayas, ya se de negocios, familiar o solo para ir al aeropuerto. Tiene un restarurant afuera que no es propiedad del hotel, pero es un agregado para ir a cenar ahi. 17 March 2014
Rated 5.0 out of 5.0 por necesidad y seguridad es un buen hotel y seguro, lo suficiente cercano al aeropuerto. solo que las camas están muy altas para las personas ya ancianas. 11 March 2014
Rated 4.0 out of 5.0 by Staff were very Friendly I stayed in this hotel for 11 days and I can say the staff was very friendly, their recommendations of how to do during the weekend was good, they also made a map for me! Thanks for the services 10 March 2014
Rated 4.0 out of 5.0 by Restaurant discount for Holiday Inn guest There is a restaurant next to Holiday Inn Express and Suites Monterrey Aeropuerto. It is happier if you provide guest special discount coupon when we dine there. 08 March 2014
Rated 3.0 out of 5.0 by El transporte al aeropuerto es limitado en capacidad y horario Me quede en este hotel y no uno de los tantos otros (de igual reputación y con tarifas mas atractivas) por su ventaja de Transporte al Aeropuerto de Monterrey (que esta a menos de 5 min) y cual fu mi sorpresa al enterarme que hay capacidad y horarios limitados, por lo cual, o me tenia que ir 1 hora antes de lo planeado, o FACIL, yo pagaba mi taxi (la recepcionista fue muy clara y tajante en mis opciones), la verdad la próxima vez buscaría otras opciones 04 March 2014
Rated 5.0 out of 5.0 by Mi experiencia en Holiday Express Tuve un excelente sitio para llegar del trabajo, con una gran alternativa de comida y bebida en un ambiente muy agradable. (El Papalote) y el servicio de habitación fue también excelente. Lo recomiendo 28 February 2014
Rated 3.0 out of 5.0 by Hotel caro para ser un hotel promedio No hay reconocimiento como miembro Platinum IHG. No se ofreció upgrade o alguna cortesía como agua. 22 February 2014
Rated 5.0 out of 5.0 by Great Service Every one was so kind and really nice and professional. The food was really good. 22 February 2014
Rated 5.0 out of 5.0 by Excelente Servicios El personal fue excelente, muy atento a mis necesidades y aparentemente de todos los huespedes, la seguridad fue muy adecuada inclusive hasta en el estacionamiento con los autos. La habitacion muy comoda, mucho ruido en el pasillo durante la noche y muy temprano por la manana por el personal de seguridad y limpieza. En general, la estancia fue excelente. Gracias 17 February 2014
Rated 5.0 out of 5.0 by Nice place to stay The staff was great, the room was clean and neat, everything was in order. This is a good place to stay close to the airport. 16 February 2014
Rated 5.0 out of 5.0 by Good experience, great service Every thing was ok, I only recomend you guys to have more variety of meals at breakfast, the staff people were so kind. 11 February 2014
Rated 2.0 out of 5.0 Wi Fi does not work Wi Fi does not work, I reported the problem but it was never fixed, is not the first time I have this problem in this Hotel, this seem to be a problem in several of the Holiday Inn Hotels in Mexico and in the US. 10 February 2014
Rated 3.0 out of 5.0 by Good value for money hotel near MTY airport The rooms and the ambience of this hotel was good. Good frequency of shuttle service to the airport. 10 February 2014
Rated 5.0 out of 5.0 by Good value near ariport HIE is a good hotel, comfortable and very convenient near airport. Internet is a bit cumbersome to log in, but provides good speed Breakfast buffet could be improved with a better cereal selection (less sugar added cereals). Adjacent to the hotel s a restaurant that offers a varied menu. Not gourmet but good food and convenient 09 February 2014
Rated 5.0 out of 5.0 Business from Kentucky Very nice hotel and staff for a business trip. Great location for me between Airport and customers. 02 February 2014
Rated 5.0 out of 5.0 by Confortable y tranquila Un lugar para concentrarse en los negocios al 100%, libre de ruidos y relajamiento total. 02 February 2014
Rated 5.0 out of 5.0 by Great Hotel This is the 3rd time I stay at this hotel. In general breakfasts in Mexico are way better than the ones in the USA, and this hotel has a good selection. The hotel is new, and great shape. Staff very attend and friendly. 31 January 2014
Rated 4.0 out of 5.0 Keep for the same way basically I would like to say keep for the same way this facilities I like so much but you guys have to many areas to improvement, Breakfast and the gym are two of them, but the staff and room and comfort are the best. 29 January 2014
Rated 5.0 out of 5.0 by Just a great place to call home for a week From check in to check out this facility was great. the front desk was great at check in and check put. When the fax machine did not work for a few hours they improvised and came up with a solution to get me the information I needed from my office. The cleaning crew to breakfast crew everyone was helpful and friendly. See you next trip. 26 January 2014
Rated 5.0 out of 5.0 by Clean and Comfortable Bed and excellent room. The staff was excellent and upgraded my room to a nice suite. The evening reception is nice to have after a long day at the plant. 25 January 2014
Rated 5.0 out of 5.0 by excelente atencion excelente atencion del personal del hotel. la habitacion estaba en muy buen estado, pero el desayuno no tenia suficientes opciones. 24 January 2014
Rated 4.0 out of 5.0 by 1st in 2014 I like this property and will probably return. Keep up the good work. Also,please improve breakfast selection? 10 January 2014
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