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Rated 4.4 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by Excelente Servicios El personal fue excelente, muy atento a mis necesidades y aparentemente de todos los huespedes, la seguridad fue muy adecuada inclusive hasta en el estacionamiento con los autos. La habitacion muy comoda, mucho ruido en el pasillo durante la noche y muy temprano por la manana por el personal de seguridad y limpieza. En general, la estancia fue excelente. Gracias 17 February 2014
Rated 5.0 out of 5.0 by Nice place to stay The staff was great, the room was clean and neat, everything was in order. This is a good place to stay close to the airport. 16 February 2014
Rated 5.0 out of 5.0 by Good experience, great service Every thing was ok, I only recomend you guys to have more variety of meals at breakfast, the staff people were so kind. 11 February 2014
Rated 2.0 out of 5.0 Wi Fi does not work Wi Fi does not work, I reported the problem but it was never fixed, is not the first time I have this problem in this Hotel, this seem to be a problem in several of the Holiday Inn Hotels in Mexico and in the US. 10 February 2014
Rated 3.0 out of 5.0 by Good value for money hotel near MTY airport The rooms and the ambience of this hotel was good. Good frequency of shuttle service to the airport. 10 February 2014
Rated 5.0 out of 5.0 by Good value near ariport HIE is a good hotel, comfortable and very convenient near airport. Internet is a bit cumbersome to log in, but provides good speed Breakfast buffet could be improved with a better cereal selection (less sugar added cereals). Adjacent to the hotel s a restaurant that offers a varied menu. Not gourmet but good food and convenient 09 February 2014
Rated 5.0 out of 5.0 Business from Kentucky Very nice hotel and staff for a business trip. Great location for me between Airport and customers. 02 February 2014
Rated 5.0 out of 5.0 by Confortable y tranquila Un lugar para concentrarse en los negocios al 100%, libre de ruidos y relajamiento total. 02 February 2014
Rated 5.0 out of 5.0 by Great Hotel This is the 3rd time I stay at this hotel. In general breakfasts in Mexico are way better than the ones in the USA, and this hotel has a good selection. The hotel is new, and great shape. Staff very attend and friendly. 31 January 2014
Rated 4.0 out of 5.0 Keep for the same way basically I would like to say keep for the same way this facilities I like so much but you guys have to many areas to improvement, Breakfast and the gym are two of them, but the staff and room and comfort are the best. 29 January 2014
Rated 5.0 out of 5.0 by Just a great place to call home for a week From check in to check out this facility was great. the front desk was great at check in and check put. When the fax machine did not work for a few hours they improvised and came up with a solution to get me the information I needed from my office. The cleaning crew to breakfast crew everyone was helpful and friendly. See you next trip. 26 January 2014
Rated 5.0 out of 5.0 by Clean and Comfortable Bed and excellent room. The staff was excellent and upgraded my room to a nice suite. The evening reception is nice to have after a long day at the plant. 25 January 2014
Rated 5.0 out of 5.0 by excelente atencion excelente atencion del personal del hotel. la habitacion estaba en muy buen estado, pero el desayuno no tenia suficientes opciones. 24 January 2014
Rated 4.0 out of 5.0 by 1st in 2014 I like this property and will probably return. Keep up the good work. Also,please improve breakfast selection? 10 January 2014
Rated 5.0 out of 5.0 by Cama comodisima Cama muy comoda y la habitacion CALIDA y RELAJANTE, excelente para descansar despues de un viaje (vuelo) la atencion excelente en recepcion e instalaciones calidas 06 January 2014
Rated 5.0 out of 5.0 by a great 2013, looking forwar to a better 2014 I would like to take this time and thank the staff at the Holiday Inn Express for a great 2013, i had spent over 130 night at this hotel and over the year the staff has always been amazing. Hotel is alway clean and well maintained, staff goes out of their way for many of their guest and always take that minute to say hi, make you feel like you are with family. thank you again and i look forward to seeing everyone next week. 03 January 2014
Rated 1.0 out of 5.0 by Never in my life I always stayed at the Holiday Inn and received a great service. This time however, I was trilled when I was boarding the shuttle from the airport to the Hotel as the driver asked the Pilot if I could travel with them - despite the fact that I have called the Hotel and request the service. I am not sure why such an stupid request from the driver but it certainly made me angry at your services as this action made me feel as a second class citizen in my own country. Just writing this note makes me angry again. I will think twice next time that I need to use this Hotel. 23 December 2013
Rated 5.0 out of 5.0 by With my upgrade my stay is excellent. The staff checked to see if everything was okay. The staff on the the reception desk was very courteous and i was welcomed upon arrival. i commend Marianne and Lucy for their extreme out of the way to help and attend me. They were extra courteous to help and welcome me back to this hotel. Kudos to the cleaning ladies Coco and Angeles for making my stay comfortable and asking if they could make stay more comfortable. i would recommend this hotel to anybody. i have to commend these people even though it says not to. 15 December 2013
Rated 4.0 out of 5.0 by Hello I really enjoyed the time with your Attention and Service 08 December 2013
Rated 5.0 out of 5.0 by Beautiful Staff in the front desk I recommend this Hotel Highly , you will find good service and nice handling way to book up and register, The women staff are very nice and Beautiful, the comfortable is very smooth and the meal in the happy hour is incredible. Fitness center must be improved the machines are very old smetime they don not function correctly. 25 November 2013
Rated 5.0 out of 5.0 by Great Hotel Great experience at this Hotel. Staff was incredible! Some of the Expresse's here in the US could learn a lot from this Hotel. The restaurant next door is not only convenient but the food and staff were awesome! 17 November 2013
Rated 5.0 out of 5.0 by Wonderful Personal Help Excelent lobby and confort, excelent lunch break fron 6 to 7 PM with meal and beverage ,Ladies in the front desk are so kind and beautiful. Please make a review in the fitness center, there are too few machines and room. 03 November 2013
Rated 5.0 out of 5.0 by Great Stay , will be back again and again Another great stay, the staff and hotel always exceed my expectations. Staff is very accomadating to their guest. Have stayed at many hotels in the Monterrey area and found my self drawn back for the comfort, service and staff. Thanks to IGH "BIG WIN" promotion staying at other IGH brands, only validates that if you are in town for business in the MTY airport area you need to stay here. Staff is amazing and it is the only hotel i have stayed at where the General Manager / Sales Manager and Front Desk managers are there and out talking to guest. Again thank you for another great stay. \ 01 November 2013
Rated 5.0 out of 5.0 by An excellent option! This hotel is an excellent option for business travelers. 07 October 2013
Rated 4.0 out of 5.0 by Good It was a good travel and good Hotel, the location was excelent for me. 25 September 2013
Rated 4.0 out of 5.0 by Excellent staff The staff and service at this hotel is excellent, they always took that extra step to make my stay comfortable. I have stayed at this hotel numerous times and have to say it ranks as one of the best. 09 September 2013
Rated 5.0 out of 5.0 by A great option! This hotel is a great option to business travelers. 03 September 2013
Rated 4.0 out of 5.0 by No too bad, nice room, good location, bad service. No too bad, nice room, good location, bad service. The lobby personnel didn't provide a nice service, it was actually kind of rude. 15 August 2013
Rated 5.0 out of 5.0 by Good hotel Very good hotel at general, location, amenities, airport shuttle, car parking and pension, 10 August 2013
Rated 5.0 out of 5.0 by Good Service Nice Hotel, conformable beds, internet not so good but enough. 07 August 2013
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