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Rated 3.5 out of 5 by 258 reviewers.
Rated 5.0 out of 5.0 by VERY VERY GOOD My overall experience was totally pleasant.After booking my room I read some previous reviews which caused some apprehension.These turned out to be unfounded in my case.My kitchen and bathroom were completely spotless,white bedspread and sheets were clean and crisp.Furniture was comfortable,no rips or tears,some minor chips or scuffs,no surprise in a high traffic busy hotel.I have seen much worse in higher priced hotels.Bed comfortable,a little firm (personal taste) not a pillow top,good selection of soft and firm pillows.Lots of TV channels. Electric heat totally silent,easily controlled.Stayed two low traffic nights,dead quiet. Card swipe to activate elevators provides an extra level of security.Have seen similar systems in high traffic US hotels. Will stay there again. 22 December 2014
Rated 5.0 out of 5.0 by VERY VERY GOOD Booked the room from familiarity with the area and reasonable rate. Later read some previews reviews. They created some apprehension,which was found to be unfounded.This is a "big city"hotel with a lot of traffic.Bathroom and kitchen were absolutely spotless.White bedspread and sheets were clean and crisp.Bed a little firm,depending on taste,not a pillow top.Furniture was in very good shape,no rips tears,comfortable.Furniture some minor chips,scuffs Have seen MUCH worse in higher priced hotels.Lots of TV channels.Key swipe elevators provided an extra level of security.Have seen similar systems in high traffic US hotels.Overall experience just fine,would return anytime. 22 December 2014
Rated 4.0 out of 5.0 by Definitely recommend for downtown Montreal I stayed in this holiday inn for three nights this December. The room I got was clean and cozy. It's on the main street but very quiet when you sleep. Pro: The staff were very nice. I arrived at about 9am in the morning asking to store my luggage, and they checked me in! The breakfast is excellent. There were plenty of fruits, milk/yogurt, bread/cake, oatmeal, pancakes, etc, of different flavor. I didn't try lunch or dinner in this hotel since there are many restaurants in the nearby China Town. Con: Internet (wifi) is not very fast, but usable. 18 December 2014
Rated 4.0 out of 5.0 by Heating system... Other than the room being "too dry" from the heat the overall comfort level was fine. I recognize that will the current heating system there is no way of making the room less dry. That's the downside of central heating. The hot milk for the coffee is such a simple but oh sooo welcome touch. Thank you. All the staff are extremely accommodating. 14 December 2014
Rated 3.0 out of 5.0 by Need of repair We have stayed at this hotel I think 17 times over the past 5 years. We love the location as it is about the same distance between downtown, old Montreal and McGill University The Hotel is in sad need of repair. The furniture in the living room are mostly worn or ripped. Some of the tiles in the bathroom are broken or missing. The Bathroom door at the bottom has been damaged by water. The toilet was also leaking and running all night The staff are very friendly and very good and the breakfast is great and I have said the location is great We were told that IHG was going to upgrade the Hotel to bring it up to standards but this has not happened 12 December 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn yet Too summarize: We had a 3 day / 2 night stay and had to change rooms twice. 1. First room had no hot water. 2. Second room the sink leaked and flooded the bathroom. Including our toiletries and bags in the bathroom. Upon further inspection there was mold all around the underneath of the sink - not the first time this leak has occurred. Mold that would be hazardous to your health. 3. Third room had luke warm water at best. 4. Rooms were filthy. Dust, carpet stains, stained walls and dirt covered couches. We would not take off our shoes during the stay and slept in our clothes. 5. Mattresses were ancient with coil springs poking you and hard as a rock. The only good thing about this hotel is its location and the front desk staff. I would never stay here again and will never recommended this hotel to anyone. I expected more from a Holifay Inn express. Save your money or pay the little extra for a decent hotel. This is a one star at best. 11 December 2014
Rated 5.0 out of 5.0 by great service, nice all staffs at hotel were very nice, and friendly. tried to help me anyway possible. you don't get to see people like them in where I live. 09 December 2014
Rated 3.0 out of 5.0 by Good located, poor maintenance This HI is a good option for the location, however the Room Maintenance is bad... For example: there are broken appliances and the painting is in bad shape... 08 December 2014
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