Rated 4.5 out of 5 by 47
Rated 5.0 out of 5.0 by WendyBendy Great Stay
Excellent customer service. Comfortable room and bed. Nicer than living in my own home. Breakfast was great. Housekeeping was very attentive to details.
10 September 2014
Rated 5.0 out of 5.0 by Casia21 Great Room with In-Room Tablet
I was very impressed with the cleanliness and creature comforts of the hotel and room. A feature I wasn't expecting was the dedicated in-room tablet to use - NICE!
I stay at Holiday Inn Express internationally and love them. This is my first domestic stay - and it was the best by far in all aspects. Nice rooms, beds are comfy, two types of pillows with pillow cases entitled "soft" and "hard" - love it!
Only improvement would be to improve the TV interface on the remote. It has (2) TV power buttons leading you to disconnect the satellite box and inadvertently resetting the TV resolution and not being able to get it back...even if you have the basic e-knowledge! They need to simplify it!
Overall - great place, highly recommend it!
05 September 2014
Rated 2.0 out of 5.0 by sryan426 Noisy, poorly constructed
I was prepared to make this hotel my permanent travel hotel (I travel up to the Palo Alto area weekly from San Diego). The hotel is in the right spot, it's the right price, it's new, the room looked amazing. But I immediately discovered that it could not be my hotel because it was cheaply built. As a consultant, there are 3 T's that we hate hearing from outside our room: telephone, TV, talking. I could hear all 3 from outside the room in the hallway, from my next door neighbors, I could even hear walking from the people above me. No amount of cable channels, nor comfy bed, nor number of pillows can outweigh the noise.
01 September 2014
Rated 5.0 out of 5.0 by Picman Concert
Very nice room. Very friendly and helpful staff. Very convenient to the Shorline Amphitheatre, which was the reason for our visit. The cab service they reccommended was there waiting for us when we were ready to go. The next concert we go to see there, this will be our Hotel pick.
29 August 2014
Rated 5.0 out of 5.0 by slt1 Great staff!
This property is absolutely spotless,as well as the staff is super friendly. Great breakfast options!
27 August 2014
Rated 4.0 out of 5.0 by cmac11 Friendly Staff and nice room
The staff at this hotel was extremely friendly and helpful. The rooms were modern looking and very clean. I would definitely recommend this hotel to anyone in the area and would stay there again myself.
27 August 2014
Rated 5.0 out of 5.0 by SteveKen Comfortable beds and superfast internet
Stayed 4 nights in a double queen bed family room. Rooms were great, beds comfortable although strangely high. Enough space for 2 children and 2 adults. The presence of a fridge and microwave made it possible to stock up on late night snacks and refreshments as the hotel does not have a restaurant. The bathroom was well appointed Internet was free and extremely fast. Complimentary hot breakfast was a great way to start the day. Kids loved the pancake machine. Only problem was the noisy air conditioning unit. Overall a great stay at a reasonable cost for the area.
26 August 2014
Rated 3.0 out of 5.0 Hit or Miss
My experience ranged from fairly good to very bad depending on who was on staff.
25 August 2014