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Rated 4.3 out of 5 by 36 reviewers.
Rated 5.0 out of 5.0 by 性价比非常高的一家酒店 酒店的地理位置非常好,就在星湖101,周边购物餐饮娱乐应有尽有,很方便。去南通开发区一直住这里。酒店干净舒适,温馨如家。尤其是酒店人员的服务态度,特别和蔼可亲,隆重感谢前台经理王晶晶,协助预定酒店,提供很大的便利,其他服务人员,前台,客房,早餐等,都热情周到。房间是标准的智选假日的布置,住得很舒服。 13 August 2014
Rated 4.0 out of 5.0 by 服务一流,餐食有待改进 床铺舒适,睡眠质量很好,有接驳车直达酒店,方便去虹桥机场乘机。早餐区卫生条件有待改善,作为当天6点钟第一个去就餐的住客,看到不下20只飞虫在面包上盘旋实在大煞心情。 11 August 2014
Rated 4.0 out of 5.0 by 休息娱乐很好,服务需用心 硬件过关,服务尚可,需要更进一步用心。原因在服务出现误会的时候前台领班没有用心了解事情原委,急于推卸责任,缺乏耐心,令服务体会有所下降 08 August 2014
Rated 5.0 out of 5.0 by 人性化,感觉温馨 早餐非常棒,种类很多,环境很好,服务周到,我们在网上预订房间还可以赠送电影票,感觉很实惠,客房卫生条件不错。 07 August 2014
Rated 3.0 out of 5.0 by 位置不错,服务待提高 1、无会员识别,作为白金会员,没有识别,更没有升房,提出有无可能升级房型时,前台的回复是“我们这房型都一样” 2、订的无烟房,房间却有一大堆烟灰 3、要求换一个有小冰箱的房,换了后去发现房间仍然没有,最后是找人用小推车送了个小冰箱过来。 30 July 2014
Rated 4.0 out of 5.0 by 位置不错,但服务需增强 作为白金会员,没有享受到会员识别,更没有升级待遇,在我提出来后,直接告之我”我们这房型都一样“,要的是无烟房,给我的房间进门后地面赫然一堆烟灰,于是要求换房,提出要个有冰箱的房间,前台给换了,但打开门发现房间却没有冰箱,再联系前台,用个小推车送了个小冰箱过来。 另外,作为智选假日,居然推出钟点房(门口电子屏广告写着”午休房“),让我非常吃惊,这样房间卫生条件有保障否? 29 July 2014
Rated 4.0 out of 5.0 by Comfortable bed but noisy streets I liked the people that are working in the hotel. Their limited handle of English is not a hindrance. With good will they are understanding. There are people that can speak excellent english. So no problem there. The breakfast was typical for the HIE. Good coffee and all you can eat buffet. The carpets have become overly dirty from the clients who apparently eat inside the room but use the carpets as dishes? Possibly. The carpets need thorough cleaning inside the rooms and outside in the corridors. Educating the customers to respect the facilities could solve the cleanliness issue. The noise from the street is an issue because the windows can't close air tight. While it is nice to have fresh air it is equally nice to have a quite sleep. 28 July 2014
Rated 4.0 out of 5.0 服务一流 早餐品种太少. 而且没有热的面条和混沌. 要多加点品种和花样. 服务人员的服务态度很好, 房间整洁大方, 价格有点高, 能再便宜点就更好了. 25 July 2014
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