Rated 4.3 out of 5 by 60
Rated 5.0 out of 5.0 by Buckett staff very personal
The staff was very helpful Brenda went out of her way to make the stay very pleasant and comfortable. She is very professional in her job . The only problem I had was there was two big water bugs in my room.
21 July 2014
Rated 5.0 out of 5.0 by Penguin57 Staff
Your staff and management team are energetic, enthusiastic and provide awesome customer care.
21 July 2014
Rated 5.0 out of 5.0 by family time 41 great stay friendly staff
staff was great rooms where clean. peacfull quite we enjoyed the pool and hot tub.
16 July 2014
Rated 3.0 out of 5.0 by Ashh Didn't clean room and didn't change the linens
The Cleaner came to clean the room, I told her to clean in 30 minutes as we are about to leave. She asked us to put dnd on the door. We did that. Also, before we left I saw her in the lobby and told her that we are leaving and you can clean the room now.
When we got back at 9PM, room wasn't made. When asked, the frontdesk person said that clean lady marked our room as dnd and that is why she didn't clean it.
Next day we put the tag on the bed to replace linens. They didn't, as one of the pillow cover had a killed mosquito on it. It was still there.
There are mosquitoes in the facility. Not many, but here and there.
10 July 2014
Rated 5.0 out of 5.0 by Nina123 Great service
Very please with the services provided this hotel is convenanly located for the area i was visitiing
28 June 2014
Rated 5.0 out of 5.0 by plzn Great Sevice and good value
Best place to stay close to the freeways in that part of San Diego
25 June 2014
Rated 1.0 out of 5.0 Room Service did not clean my room during my stay
I originally had a 4 night reservation here, well I cancelled after my first night. I came back to my room after working all day, around 5pm, and my room was never cleaned. I called the front desk and they said there was nothing they could do, housekeeping already left. This is unacceptable. I will never be back here. Front desk personnel seemed pre-occupied upon my arrival although there was no one else at the desk, I had to ask her for help. I will not be back here, and will more than likely never go back to a IHG property.
24 June 2014
Rated 5.0 out of 5.0 by Cherie2011 Great Stay in San Diego Area
If you like comfort, friendly staff, excellent breakfast,
great location for visiting San Diego, You should stay
here. You won't be disappointed.
23 June 2014