Rated 4.6 out of 5 by 419
Rated 5.0 out of 5.0 by Skylines Great Service from NICOLA
It was Nicola who had made our stay so comforting.
August 2, 2015
Rated 5.0 out of 5.0 by tommyt1968 Lovely clean quiet hotel
Excellent position, clean, friendly staff. breakfast fine, wifi free, parking free.
July 31, 2015
Rated 5.0 out of 5.0 by dew50 Ideal for Motorway
Great place to stay just off the motorway neas Swansea. Clean , tidy and a pub next door.
July 31, 2015
Rated 3.0 out of 5.0 by Celtmc A lovely welsh welcome by all staff but poor breakfast and rooms
Staff are lovely and very welcoming, well positioned hotel for M4 and access to Neath. However, rooms not air-conditioned and if your room is on the main road side having your window open is very noisy indeed!
Rooms are being updated however beds are still standard doubles.
Breakfast just disgusting! Sorry, it sounds harsh but this is our second year visiting and had forgotten how bad they were and had hoped they would have improved, sadly not! Really, really poor and needs a complete overhaul!
July 30, 2015
Rated 5.0 out of 5.0 by Lynnor Excellent Comfortable Stay
On arriving at the junction of the M4 to turn off to the hotel we wondered what was to befall us because we thought all the traffic cones in the area had been stored there. On arrival at the hotel what a pleasure to see ample parking and to be greeted by smiling friendly staff. Albeit we arrived early our room was not ready however we were allocated another room, which was ready, with no problems whatsoever. We found the room to be in excellent condition and extremely clean, light and airy with ample room for our belongings. After returning to the hotel later that night we again greeted by the night staff who again was friendly and helpful. We retired and despite being close to the M4 we heard no traffic noise and had a good nights sleep. The following morning we were surprised to see the variety of breakfast foods available, we were expecting a Continental Breakfast only. The following night we were disturbed by very noisy guests returning in the early hours of the morning, something difficult for hotel staff to police. All in all our stay at the hotel was a very pleasing experience and we would certainly use the hotel again when we are in the area and would recommend it to anyone. Well done to all concerned that helped make our weekend stay enjoyable.
July 29, 2015
Rated 5.0 out of 5.0 by PaulBar exemplary service
Lovely stay in great location for M4 travellers. Very comfortable, clean room with excellent service from all staff
July 29, 2015
Rated 4.0 out of 5.0 by singing podiatrist Just what we needed
We stayed here for 6 nights recently with our youngest daughter whilst our older daughter was involved with some voluntary work nearby. It was adequate for our needs and much more affordable than self catering accommodation which we have used on previous stays in the area.There were a lot of roadworks outside the hotel and improvements being made to the inside if the hotel so it was nosier than usual. Despite below average temperatures outside we constantly needed our window open and a fan on to get the room to stay at a comfortable temperature.
There are no drawers in the room and a small amount of hanging space so we were living out of suitcases all week in a cramped room as our daughters bed was a double sofa bed. It would be better if like some hotel chains the extra beds are separate so if you only need on extra bed you have more space. Breakfast was plentiful but the same every single day right down to the flavours of the yogurts etc. Most staff were very friendly and helpful. I would stay here again but probably not for as long as this time!
July 28, 2015