Rated 4.5 out of 5 by 206
Rated 5.0 out of 5.0 by Little Mil Relaxing night, everything there you need
Stayed overnight after dropping son off at Uni. Easy check in, really comfortable rooms as always. Forgot the toothpaste and one of the only few places you get it as a compliment. Asked for more milk too. Clean, comfortable and relaxing. Added bonus was a Harvester next door !
Again the variety of hot breakfast ( scrambled eggs, beans and sausages ) is a strange mix. But saying that it was hot and tasty. Lots of cereal, fruit, yogurt etc too though.
I will never complain about Holiday Express
23 September 2014
Rated 2.0 out of 5.0 by Col64 Major disappointment
The whole experience was spoilt by the seemingly endless stream of smokers congregating by the bench just outside the main entrance, below the bedrooms. They were chatting joking laughing swearing and coughing until after 2.30 am, yes 2.30 AM, on Saturday morning. The first cigarette of the morning was at 7.30 am.
Could I suggest you provide a smoking shelter preferably as far away as possible..
22 September 2014
Rated 5.0 out of 5.0 by Blot Great Service, great quality and value
My friend and I were very pleasantly surprised at the service, quality, value and amenities the hotel offered. It was meant to be a one night stop-over during a cycling holiday and we both wanted to stay another night and enjoy the free breakfast and free WiFi :-) Highly recommend it!
15 September 2014
Rated 5.0 out of 5.0 by Bluenose36 welcoming servive
The hotel is an ideal location when down in south wales and used regularly when down on business. The staff are very welcoming and the hotel cant be faulted. A little short staffed on the last visit, but generally wasnt a problem. Should be credited and recognised for your customer service from IHG.
15 September 2014
Rated 4.0 out of 5.0 by MJ25gt Overall excellent service
Really friendly, happy staff
Clean room and facilities
Good choice at the bar with respect to food and drink
12 September 2014
Rated 5.0 out of 5.0 by mayzee Excellent comfortable stay
Enjoyed our stay and would recommend to anyone who wanted a comfortable hotel.
10 September 2014
Rated 4.0 out of 5.0 by Norri388 Fantastic Staff
This is a simple, clean hotel with excellent service. Comfortable rooms, reasonable breakfast and good location for M4 routes to South and West Wales
08 September 2014
Rated 3.0 out of 5.0 by Rusty54 OK Except Bathroom Ceanliness
Stayed here previously no issues, but this time I found that the toilet area in the bathroom had not been cleaned since the previous person was there as there was Urine around the toilet stool.
Unfortunately I did not notice this until after my shower in the morning so it was too late to be addressed by the staff. I did report it and they said they would get someone to sort it out, but made no offer of any compensation of Reward nights used.
It will not stop me using the hotel again as I have stayed there many times before and have been quite happy and everything else was fine with the hotel. I hope that this was a "one off" incident.
04 September 2014