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Rated 4.5 out of 5 by 158 reviewers.
Rated 3.0 out of 5.0 by Okay hotel Pros: Breakfast: Good variety and fresh Beds: Comfortable Rooms: Clean Cons: Check in: Took 1 hour to get our room with out any apologies or anything Check out: Took 10 minutes to get someone at the front desk 28 August 2014
Rated 5.0 out of 5.0 by Great stay! Stay here a few times to attend a concert at Alpine Valley. Easy on and off I-43 close to local bar with live entertainment! 28 August 2014
Rated 4.0 out of 5.0 by Comfortable bed but no early check in I have been at this hotel several times and always a good experience but the latest time I tried to check in an hour early as I got done with my meeting and was ahead of schedule but I was told they do not allow early check in. Not even an hour? 27 August 2014
Rated 5.0 out of 5.0 by Nice place! I have stayed here on several occasions and the staff is outstanding and the rooms are always clean and comfortable. I would recommend this spot for short or long stays. Local spots close to eat of have a beverage you can walk to. 25 August 2014
Rated 5.0 out of 5.0 by Very Clean and as advertised The hotel was very clean. The bed was comfortable. The breakfast was good. 25 August 2014
Rated 5.0 out of 5.0 by Best Customer Service EVER I was supposed to stay with my brothers while attending an IndyCar race at The Milwaukee Mile. An unexpected medical emergency resulted in my wife and kids needing to travel to Milwaukee at last minute. GREAT JOB New Berlin Holiday Inn Express on getting them an additional room and making everyone's stay so easy. PS - I'm OK now. I definitely would have preferred to stay at the Holiday Inn Express rather than the local hospital. 23 August 2014
Rated 5.0 out of 5.0 by Comfortable guestroom and excellent meeting rooms. We enjoyed a delicious breakfast, and round-the-clock coffee. The registration staff was friendly, knowledgeable, and courteous. The bedroom was comfortable, clean, and roomy. The bathroom was well supplied with towels and soap. The lobby area was spacious and there were plenty of tables for the breakfast buffet. 21 August 2014
Rated 5.0 out of 5.0 by Outstanding Staff We had a family emergency and the staff was responsive, caring, and empathetic to our situation. They provided us with accommodations we never expected. Thank you! 20 August 2014
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