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Rated 4.5 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Very nice hotel, with great restuarants nearby, and great staff at this location. 14 August 2014
Rated 5.0 out of 5.0 by attentive staff staff was attentive, prompt in fixing a problem we encountered with a lack of bedding for the pull out sofa. there was a nice restaurant across the street which was nice for supper. 14 August 2014
Rated 4.0 out of 5.0 by good location We were very comfortable and had a good time here. The restraunt had a car show and band that was free one night next door to them. It was a short drive to city and fair grounds. 13 August 2014
Rated 5.0 out of 5.0 by Overall Experience Our overall experience was outstanding from the time we checked in to the time we left. The front desk personnel were very helpful and courteous as was the breakfast staff - great breakfast. Room was very roomy and always clean. We will definitely stay at this express inn when returning to this area. We had a better experience and value than you would at more upscale hotels. Enjoyed using the business office also and hotel was very well located to the freeways and geting around the area. 09 August 2014
Rated 5.0 out of 5.0 by excellent service Everything was great. Excellent service from all of the friendly staff. Nice variety of food choices for breakfast. 07 August 2014
Rated 5.0 out of 5.0 by Feels like "home" The staff made the difference...very friendly and responsive to your needs... 06 August 2014
Rated 4.0 out of 5.0 by Great stay Nice staff, good breakfast choices, good price and location 06 August 2014
Rated 5.0 out of 5.0 by Quiet and comfortable stay Clean comfortable rooms with a great hot breakfast. 04 August 2014
Rated 5.0 out of 5.0 by Traveling Long Distances Can be Difficult But this HIE is like a Home-Away-From-Home. The Staff is Extremely Friendly and Helpful. They're like a Welcoming HUG with Fresh warm cookies besides. Right down from the Great morning breakfasts to the relaxing swimming/spa in the evenings. They even have a washer/dryer !! We LOVE staying here and we Love recommended the Holiday Inn Express/New Berlin to everyone we meet. Nana 01 August 2014
Rated 5.0 out of 5.0 by Staff went out of their way for us This is a nice hotel - standard amenities, a nice pool area, clean and nice rooms, etc. We booked last minute on a busy weekend, so we didn't get the best rate, but it was available and close to MKE. What was extraordinary about this hotel was the staff - we left a pair of diamond earrings in the room, and they found and returned them. Wow - above and beyond! Thanks guys! 30 July 2014
Rated 5.0 out of 5.0 by Great hotel, breakfast and service Fantastic breakfast, nice social hour with drinks on Mon-Wed evening and close to other restaurants. Clean room, nice bed/pillows and great tv channel selection. 28 July 2014
Rated 5.0 out of 5.0 by Front Desk Front desk first greeting very friendly and truly glad you decided to stay at their hotel.(young women) Women who made sure breakfast items were fresh and plentiful and the area was clean, just a great friendly person!(I think the male manager was also involved in all aspects-I noticed he was everywhere making sure you had a great experience! He was at front desk-breakfast area and entrances) 25 July 2014
Rated 4.0 out of 5.0 by Review Good location. The room was quiet and dark. The bed and pillows were comfortable. Slept well compared to most hotels. 25 July 2014
Rated 5.0 out of 5.0 by General Manager Attentive and cares for guests. Manages a responsive team 24 July 2014
Rated 5.0 out of 5.0 by Great breakfast service Although I can't say that the food is exceptionally good, it is what I expect at this style of lodging. However, the staff that maintained the breakfast bar was very hard working keeping fresh food out at all times and the facilities clean. The food was always hot and there was always plenty of food/coffee. Dispensers were always full and selection of individual items maintained. The lady keeping the breakfast seemed to be a very conscientious and hard working person. 23 July 2014
Rated 5.0 out of 5.0 by Stay for Business Very nice property and the staff was always forth in wanting to make my stay comfortable. This team definitely has great leadership. 21 July 2014
Rated 5.0 out of 5.0 by Great Place to Recover from a Long Drive I selected this hotel due to its location on my round trip from Ohio to Wisconsin. Staff was very attentive and the non-smoking room was very quiet. The sleep was excellent and I was able to have breakfast a little before th dining room opened, which I greatly appreciated. Food was hot and high quality. I would definitely stay here again if I find myself near the Milwaukee area. 21 July 2014
Rated 4.0 out of 5.0 by Nice ending to a trip Although the mattress was not quite to my liking ... hard edged sides ... I slept fairly well. The staff was friendly, courteous and helpful! It is a Holiday Inn that my family and I would patronize in the future. 20 July 2014
Rated 5.0 out of 5.0 by nice stay Nice clean room and friendly staff. The room was clean and the room was nice 18 July 2014
Rated 5.0 out of 5.0 by A little gem in New Berlin Great location and fantastic staff. Would certainly use again 18 July 2014
Rated 4.0 out of 5.0 by comfortable The room and mattresses were comfortable. Not being from the area, we also felt safe in this community yet close enough to events we were attending in the Milwaukee area. 16 July 2014
Rated 4.0 out of 5.0 by Ok stay. Ok stay. Clean hotel and nice and friendly staff. Exceptional breakfast! 08 July 2014
Rated 5.0 out of 5.0 by Great Breakfast, clean room Located very close to good restaurants and grocery stores. Very Friendly. Only improvement would be to have glass glasses in rooms-not plastic. 03 July 2014
Rated 5.0 out of 5.0 by Very nice place Room is always comfortable, bathroom exceptionally clean, breakfasts are hard to beat. 02 July 2014
Rated 5.0 out of 5.0 by Quiet peaceful sleep I usually have a hard time sleeping in a strange bed and the noises of a hotel usually make it worse. Over the years I have noticed in a lot of hotels that you hear people running down halls or hear the people in the room next door or hear the clackity clack of the elevator. So it was very nice to sleep soundly at the Holiday Inn Express in New Berlin, WI. I did not hear any of those noises and yes, the hotel was almost full if not full on a few nights. 01 July 2014
Rated 4.0 out of 5.0 by NEVER RECOGNIZED I am a IHG faithful member..and a Holiday Inn Vacation Club member...I am almost never recognize as a Priority Club Member-this is not a good feeling. 30 June 2014
Rated 5.0 out of 5.0 by EXCELLENT!!!! Was tremendously satisfied with the overall experience and stay at this Holiday Inn. If I ever have to stay in the Milwaukee area in the future, this will be my 1st choice! I knew as soon as I walked in the lobby this was going to be a nice stay. 30 June 2014
Rated 5.0 out of 5.0 by Friendly Staff Friendly staff. Clean rooms! Great breakfast! Loved my stay! Thanks! 29 June 2014
Rated 5.0 out of 5.0 by Comfy beds and friendly staff We stayed here recently during a convention in Milwaukee. We would definitely stay here again! The beds were very comfortable, the staff friendly and helpful, the rooms were clean and a nice size, and there was a nice breakfast. The only time we had a problem was our fault (plugged toilet) and someone was up to our room in minutes after I called. Thank you to the staff! It was a busy weekend! 28 June 2014
Rated 5.0 out of 5.0 by Great stay for JW Convention We booked these rooms for our stay during the Regional Convention of Jehovah's Witnesses at Miller Park. We chose this Holiday Inn due to its location relevant to our needs during the convention. Everything met our expectations and in some cases exceeded them during our stay at the Holiday Inn Express - New Berlin. If we need to stay again in the Milwaukee area for any reason, this would be our first choice and we would highly recommend it to others. 26 June 2014
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