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Rated 4.2 out of 5 by 387 reviewers.
Rated 4.0 out of 5.0 Good Value for money Stayed for 4 nights with my wife, their services were superb . The only but is the size of the room though it is not that bad!!!! 28 February 2014
Rated 5.0 out of 5.0 by Highly Recommend We were very pleased with our stay at the Holiday Inn Express Times Square. The staff was courteous and professional. The valet parking was easy to use, and we did not wait long on arrive or departure. The room was very clean and well-maintained. It was small, but the room size was what we expected for a hotel in the city. The seating in the breakfast area was limited, but again it was expected for being right in the city. The location was excellent and within easy walking distance to the theaters, shopping, restaurants, etc. We will definitely stay at this hotel again. 28 February 2014
Rated 5.0 out of 5.0 by Outstanding service The staff at this Hotel will go out of their way to ensure that your stay is up to your standards. If there are any issues, they are quick to resolve them. I have stayed at this hotel several times and will continue to stay here when I visit NYC. The staff makes the HIE brand worth the price. 24 February 2014
Rated 5.0 out of 5.0 by Very Pleased I was in NY for a trade show and stayed at this property for 1 week. The thing I like the Holiday Inn Express is that you know what you are getting. The room is smaller than other HIE properties, but for NY, they are very typical. The room was clean and the bed comfortable. Others have mentioned the elevators and the breakfast. I found both to be perfectly acceptable. The breakfast food was exactly like found in other Express properties. Muffins, bagels, biscuits and gravy, etc. The room where this is served is small, but I was able to find a seat every morning. I can see there being issues on certain days when the hotel is particularly full, but this should not be a reason to avoid staying here. There are only 2 elevators, but never had to wait an extreme amount of time. The hotel acknowledges the issues when you check in. Give yourself an extra 2 minutes if you are worried, but again, I do not see this issue as a reason to avoid the property. Finally, the staff was outstanding. I left a jacket in my room after I checked out. The hotel found the jacket and sent it to my home. Very nice. Especially compared to other properties in NYC, this hotel is a great value. Close to the Javitz Center, you can walk if the weather is nice. 24 February 2014
Rated 5.0 out of 5.0 by Love this hotel ! I have stayed at this particular hotel three times now. I continue to be impressed by the professionalism and courtesy of the staff. Clean comfortable rooms are the standard, and I even received a call from the desk to comfirm the room was to our liking! Awesome value. 21 February 2014
Rated 5.0 out of 5.0 by Great place to stay! Perfect location for everything. We were able to walk everywhere. Staff was very friendly and helpful. Warren was working his butt off at the front desk by himself but he handled it great. Breakfast was very busy but food was fresh and plentiful. No bottled water in the vending machines but the front desk was more than happy to provide some when asked. I would stay here again and again. 20 February 2014
Rated 4.0 out of 5.0 by Chevere Hotel The Holiday Inn Express at Times Square NYC, experience was excelent from the staff to great location, close to the subway and many atractions of the big apple 20 February 2014
Rated 5.0 out of 5.0 by Brill location and staff Stayed at this hotel for four nights with hubby and nine year old daughter and was really pleased with it. The breakfast was more than adequate and daughter loved the pancake making machine! Staff were brilliant even though it was extremely busy! Breakfast lady with hairnet( sorry forgot name) was absolutely fantastic, nothing too much trouble. We got dropped off at another holiday inn by mistake and the girl on desk was so rude, not what you need after a long journey!, however when we finally got a taxi to our hotel the front desk staff couldn't have been nicer, even offering a tissue for our soaking hair( was snowing heavy outside!) we had a city view room on 34th floor which was brill view was amazing! Worth paying a bit extra for. Would definately book this hotel again. 20 February 2014
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