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Rated 4.2 out of 5 by 250 reviewers.
Rated 5.0 out of 5.0 by Grat location for value! Recommend this hotel. Location is ideal for visiting NY. Rooms and hotel overall are clean. Staff is helpful. Convenient breakfast. 24 February 2014
Rated 5.0 out of 5.0 by Comfortable and Quiet Rooms...great value! This was our fourth time staying at this particular Holiday Inn Express, and we plan to return again. For the money it is hands down the best value in town! The only draw back being the very small eating area for breakfast. The staff is courteous and prompt and the rooms are always clean and comfortable. The location is perfect for our needs. I would recommend this hotel to anyone who is on a budget but would like to have an "above your budget" experience. 13 February 2014
Rated 2.0 out of 5.0 by One night stay The room was clean and neat. The room was very small and that was not expected. Juice machine and vending machines were not working properly and staff was not very helpful. The staff also started cleaning rooms around 7 am. They were very noisy and knocked on our door several times to clean the room even though we asked for a late check out. This was very annoying as we had a late night in meeting due to work and would of liked to sleep in a little. Tv in room also did not work properly. I have stayed in many holiday inns and this one was the poorest one I have even witnessed. 12 February 2014
Rated 5.0 out of 5.0 by NY Stay Great location and people that work here. Kelly and Maria really care and always make a point to ask how I am doing. When I have a problem anyone at the front dest jumps right in and rights whatever wrong there is, that what I call the "can do" attitude!! 10 February 2014
Rated 4.0 out of 5.0 by Recent Stay I found the hotel to beat my expectations. Lobby does not meet my needs. Small and uncomfortable. Staff was superb. Friendly and very helpful. Room was small but very comfortable bed, excellent tv and clean bathroom. Room was better than expedited. Breakfast was the normal HI EXPRESS. 07 February 2014
Rated 4.0 out of 5.0 by Great location Good Clean place located in the center of best part of manhatten. 06 February 2014
Rated 3.0 out of 5.0 by Terrible Beds Good internet, great pillows, lousy mattress. In fact, the mattress was so bad that the springs were noisy and I could feel them through the cover - more suitable for a Best Western motel. Tiny rooms, but that's because of Manhattan. 19 January 2014
Rated 1.0 out of 5.0 YOU WILL PAY FROM $35 - $50 EXTRA FOR PARKING We were not told about parking fee until we arrived. We received a $35 parking voucher for parking 1/4 mile away. Ok. We had to deal with that. However, when we left, we were actually charged $50 for parking, because we had an "oversized" vehicle. No one at Holiday Inn told us about parking fee, nor, did they tell us that we would be charged an over sized fee. I would not have stayed there if I knew this. We were not reimbursed any parking fees. 18 January 2014
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