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Rated 4.1 out of 5 by 335 reviewers.
Rated 5.0 out of 5.0 by Excellent stay I was a bit skeptical upon arrival as the entry/foyer is very small and cramped. However, all the amenities were there, and the staff was great. I had just left 2 nights from a much more expensive hotel near Grand Central Terminal and the HIE did not smell of cigarettes, was clean and the staff was friendlier. 12 September 2014
Rated 5.0 out of 5.0 by Great Location, Friendly Staff I have loyally been staying at Holiday Inns and Holiday Inn Express' for several years, but never in as large of a city as NY. I was a little nervous, but was very pleased with my stay. The staff was very friendly and helpful. While the room was smaller than in most other cities, that is expected in NY, it was very clean and relaxing. The room room proved to be quite quiet considering its location so close to Time Square. The breakfast was very satisfying. The internet was easy to connect and worked great. I would stay here again. 07 September 2014
Rated 5.0 out of 5.0 by EXCELLENT OVER ALL EXPERINCE Excellent location - Very helpful staff- Good breakfast. 10 mins walk from train station 05 September 2014
Rated 4.0 out of 5.0 by Great location the best of this hotel is the location, walking distance from any major touristic place in NY; rooms are small but it is understandable for NY so basically this is a hotel to keep your luggage; take a bath and sleep, there is nothing else to enjoy from the hotel. Only bad experience was some of the ladies at the reception there were very rude and lazy to do their job; first time that I get that kind of service using Holiday Inn hotels. But in overall I totally recommend this hotel. 04 September 2014
Rated 4.0 out of 5.0 by NYC Holiday Inn Express 5th Avenue Good location immediately off Fifth Ave, walking distance to theater district a plus. Service good, rooms smaller than expected. 02 September 2014
Rated 1.0 out of 5.0 by Stay away The staff is extremely unprofessional, the rooms smell awful, and you'll have no internet. It is a nice location, but that's all it has going for it 02 September 2014
Rated 1.0 out of 5.0 by Worst experience ever!! Worst hotel I have ever stayed in. Staff is unprofessional and poorly trained. 30 August 2014
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