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Rated 4.1 out of 5 by 316 reviewers.
Rated 5.0 out of 5.0 by Cozy Little place in the Heart of NYC I have used Holiday Inn Express all over the world and was a bit concerned that perhaps it would be overpriced and not up to what I usually expect from HIE because it was of it's location. I was pleasantly surprised by the genuine friendliness of the staff and the ability to work around the obvious problems such as parking/luggage that you get in the concrete jungle they call Manhattan. I had both issues and 7th Avenue was closed but they helped me around both problems with suggested shortcuts etc. 16 August 2014
Rated 5.0 out of 5.0 Good value for the location During our recent stay in the Holiday Inn Express I can honestly say that the only disappointments I had were in the size of the rooms and the lack of adequate space for eating breakfast. There was not enough space to accommodate the number of guests and eating in the room meant eating on the bed. Other than that I liked the location and the staff was helpful and friendly. 16 August 2014
Rated 3.0 out of 5.0 by Firm Mattresses but a great stay The Mattresses were hard and the pillows were a bit too "puffy, airy" as in not much support. The room was spotless but a bit small. The price was competitive for the area but a bit more than i am used to paying. all in all it was a good choice. 15 August 2014
Rated 5.0 out of 5.0 by Family trip to time square The staff at the counter were very helpful. The hotel was clean and the location wasn't as busy as other streets in Time Square, which we liked. The rooms are small, but comfortable and probably standard size for New York City. 15 August 2014
Rated 4.0 out of 5.0 by Location Great location. Great staff. Small room - smelly air conditioning unit. Would be much better if price was about 15% lower 13 August 2014
Rated 4.0 out of 5.0 by Vacation Overall great experience. Clean, comfortable, quiet rooms and located within easy walking distance of Times Square! 13 August 2014
Rated 5.0 out of 5.0 by Writer's Digest Conference The hotel was a block away from the conference. Staff here were very helpful and friendly. It was close to major sights in the city and great restaurants. I plan on coming back in the fall and definitely plan on booking at this location again. 10 August 2014
Rated 5.0 out of 5.0 by staff very helpful. Suggested we use the subway and gave us directions and suggestions. 10 August 2014
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