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Rated 4.2 out of 5 by 246 reviewers.
Rated 5.0 out of 5.0 by Convient stay in NY Room was nice and clean but not a good view. Breakfast was very good and staff are very friendly, especially the chefs! 24 July 2014
Rated 4.0 out of 5.0 by Nice room The room was on the small side, but this is NYC. the room was very clearn, we were on the 11th floor, so we could see the water and buildings. the room was also very quite, could not hear the people on either isde of us. Drawbacks, elevators were very slow had to wait 10 to 15 minutes to leve building. Breakfast room was to small to accomodte the amount of people there. We never had breakfast - stopped along the way to training stations for food. 24 July 2014
Rated 2.0 out of 5.0 by Clean hotel but very noisy inside and and out Upon check in, we were advised that they type of room we requested (2 beds) was not available. Three of us had to share one bed the first night. We were awakened early by jackhammering outside the hotel. We were then moved the next day to a room with a pull out sofa that was right next to the elevator and ice machine. It was very noisy. There was only one elevator working our entire stay(which was right next to our room). The wait time for the elevator was up to 20 minutes. Most of the time we took the stairs, which was not so bad except when we checked out we had to haul all of our luggage down 5 flights of stairs. The vending machines had no water bottles in any of them for our entire stay. The breakfast was good and there was plenty of food but the dining room was crowded and hard to find a seat. 22 July 2014
Rated 4.0 out of 5.0 by Good rate Breakfast was GREAT. Customer service overall was great. Room size was good for Manhattan. The only problem with this hotel was terrible mildew smell coming from bathroom. We had to keep door closed to prevent smell from spreading to rest of room. Subway is a few blocks away so be ready to walk but you're in New York so excessive walking is expected. 22 July 2014
Rated 5.0 out of 5.0 by New Clean and Comfortable We had a great stay at this NEW Holiday Inn Express. It is a small space, but comfortable, clean room with nice amenities and a great breakfast. The staff was also very accommodating and friendly. This is a great place to stay! Only thing needed is a west side subway or EL, but seriously, it is within walking distance to Times Square. Loved it! 21 July 2014
Rated 5.0 out of 5.0 by Great Staff Great Staff. Very helpful. Room was very clean. Elevator need work. Walking distance to theater district. I would stay there again. 20 July 2014
Rated 4.0 out of 5.0 by convenient, nice breakfast short walk to Times Square. Room was nice. A little small but comparable to other hotels in NYC. Recommend 19 July 2014
Rated 4.0 out of 5.0 by Clean and Friendly Came for the July 4th holiday. Loved it! The staff was very friendly and knowledgeable. Close to all sites and easy access to subways. The only issue we found was the room was a bit small for the four of us. Otherwise, it was clean and comfortable. 18 July 2014
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