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Rated 4.2 out of 5 by 362 reviewers.
Rated 3.0 out of 5.0 by Poor sound proofing Perhaps it was just the room we were assigned, but the walls seems thinner than tissue paper. Late arriving guests voices in the hallway could be heard as if they were standing in our room. Of course if people were more considerate and quiet in this situation, this wouldn't be a problem. But we all know that isn't gonna happen. Otherwise, the room was very clean, bed was very comfortable, internet access was problem free, and breakfast was well stocked. Staff was also courteous and professional. 24 December 2014
Rated 4.0 out of 5.0 by Holiday The hotel services are excellent. Only issue is the internet are very slow, and could not log in most off the time 22 December 2014
Rated 5.0 out of 5.0 by Hidden gem! The ONLY negative about this hotel is the location. However, it is a very small negative. It is within a 10-12 minute walk to times square, which is fine with me. Someone with a family with kids may prefer to stay a little closer to midtown, but other than that this hotel is highly recommended. 20 December 2014
Rated 5.0 out of 5.0 by Great Staff Enjoyed our star. We were greeted by a very friendly staff. They continued to be for help throughout our stay. 19 December 2014
Rated 5.0 out of 5.0 by Great.... All was really nice..Great location..Clean and Quite 18 December 2014
Rated 5.0 out of 5.0 by good stay for a night out in the city Stayed here for one night with my wife and 2 daughters. Hotel was very clean and modern. Rooms are a little small, but that's not dissimilar from other hotels in NYC. Location is great -- walking distance to Times Square. Breakfast was good, front desk staff very friendly. Overall a very nice stay. 17 December 2014
Rated 3.0 out of 5.0 by Just okay hotel The hotel was nice enough but the location was not as good as many others where I have stayed in New York. Just didn't feel that safe as a single woman as hotel is on a very dark street located across the street from the Salvation Army. Also asked for a quiet room and received a low floor room facing the street that was really noisy. Also breakfast area was so crowded in the morning there was no possibility to get in there to eat anything. Love IHG, just not this one. 17 December 2014
Rated 5.0 out of 5.0 by The best hotel experience ever I gave a great review in the original survey because our stay at this hotel was fabulous from the time we walked into the hotel. We were greeted and made to feel very welcome. Every staff member we had contact with was friendly and helpful. Coffee was available any time of the day, as well as hot tea. The included breakfast was the very best I've ever experienced. So much to choose from and your staff kept it full. I can't brag enough. After spending a lot of time walking the streets of NYC and visiting different sites, it was so nice to come back to. It felt like home away from home. Just enjoyed the entire experience. 16 December 2014
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