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Rated 4.3 out of 5 by 460 reviewers.
Rated 3.0 out of 5.0 by Good staff but street noise bothersome Loved the staff friendliness. However, the sound insulation could be much better. I found the noise levels high, even on the top floors away from the main street. May 29, 2015
Rated 5.0 out of 5.0 by Great Hoel for NYC Stay This hotel is conveniently located in Hells Kitchen. Close proximity to Broadway, the Intrepid, and Bike path along the water. The staff is very friendly and accommodating. Rooms were clean. Breakfast was very good for a hotel breakfast included all the basics, cereal, oatmeal, scrambled eggs, bacon, sausage, juice and coffee. May 29, 2015
Rated 3.0 out of 5.0 by Front desk great but that's all Room typical size for NY city, cleaning staff very loud in hall way, no respect for people sleeping in, computer glitch caused additional $250.00 charges to my bank card, a/c didn't work properly, manager was supposed to call me after we checked out, never heard from him. Great welcome when checking in. May 29, 2015
Rated 4.0 out of 5.0 by My family's visit to NY. Our stay at the Holiday Inn Express Manhattan Midtown West was enjoyable. The hotel was convenient and the staff was extremely friendly. However, one thing that was not explained to me was the $50 charge per night placed on my credit card as a retainer for any charges that we may have incurred during our stay. The charges showed up on my credit after I returned home. They were not removed until five days after we left the hotel. This policy needs to be changed. Show the courtesy to the guest of at least explaining the charges. May 28, 2015
Rated 5.0 out of 5.0 by Great stay Great service, clean room, and location convenient to the West side tourist spots. May 28, 2015
Rated 5.0 out of 5.0 by it was great to stay with them. it was near time square, that was really helpful for our group. breakfast has lots of choices. oom services and front desk was very good to deal with. May 25, 2015
Rated 5.0 out of 5.0 by Great Mid town hotel experience During my stay I found the entire staff to be friendly and helpful (giving directions, etc.) The room was clean and fresh. Adequate size, but not big. The hotel was just a short taxi ride to Central Park, which I visited for the first time on Mother's Day, even though I have been to NYC many times. The free breakfast is awesome! So much to choose from. Bagels, pancakes, waffles, fresh fruit, scrambled eggs, hard boiled eggs, bacon, turkey sausage, cereal, yogurt and more. May 20, 2015
Rated 4.0 out of 5.0 by A Great Stay My daughter and I stayed at the Holiday Inn Express for two nights. We had a nice large room with a king bed and a sofa, and even though it was right beside the elevator the noise wasn't too bad. Staff were very nice, and breakfast was plentiful! It is 3-4 blocks from Time Square and 5th Ave if you don't mind the walk. We sure got a lot of exercise. We walked to Macy's one day and the next day walked to Central Park and along 5th Ave. Great exercise and the weather couldn't be better, 29 degrees. It's only a few blocks to the Theatre too. We would recommend this hotel, when the weather's nice, but would stay somewhere closer to the main areas if it were in the winter. May 16, 2015
  • 2015-06-01T11:07:02.004-05:00
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