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Rated 4.4 out of 5 by 851 reviewers.
Rated 4.0 out of 5.0 by Great location Room was very clean, spacious, and the hotel was in a nice area. The only two things that we had problems with was the long wait for check-in and the ice machine being broken. Since our room didn't have a refrigerator this was an inconvenience. April 29, 2015
Rated 4.0 out of 5.0 by Clean and relaxing room Very clean room, good service from the staff. The mattress and pillow were really comfortable. The lobby is nice. April 29, 2015
Rated 4.0 out of 5.0 by Convenient location, reasonably priced, clean, efficient, quiet, pleasant This hotel is located in an extremely convenient spot: 2 ½ blocks from Penn Station and 5 blocks from Herald Square at Broadway and 34th St. If you travel by subway in New York—as most people do—these two points give you access to nearly every subway line in the city within easy walking distance of the hotel. From Penn Station you can also easily get Amtrak trains going north and south, PATH trains to New Jersey, and the Long Island Railroad, which will take you to or from JFK airport quickly and inexpensively. Guests at the hotel are about 20% on business and 80% tourists, mostly from Europe and the U.S. It is a fairly typical Holiday Inn Express. Since it is NYC, the rooms are not very big, but they are generally quiet, and the hot water in the bathrooms is very reliable. The two elevators can become a bit crowded in the morning and evening hours. The breakfast buffet is generous but absolutely packed between 7:30 and 8:30. If the weather is warm, you can take your breakfast outside on the patio. The staff are very friendly and helpful. Wireless internet service is reliable, and TV has a good selection of channels. Beginning in spring 2015, there is a large construction project on the property that is adjacent to the west side of the hotel. If possible, request a room that is east of the central elevators. I have stayed in this hotel on about six occasions in 2014 and 2015. It is my go-to hotel when visiting NYC: clean, efficient, quiet, and pleasant. April 29, 2015
Rated 5.0 out of 5.0 by Buen servicio Hotel bien ubicado a unos minutos de Times Square, lo recomiendo ampliamente April 28, 2015
Rated 3.0 out of 5.0 by Need to improve cleanliness Please improve the quality and cleanliness of your rooms April 27, 2015
Rated 5.0 out of 5.0 by Nice Very happy with hotel. There was nothing dirty or disappointing, it was clean, they were friendly. April 25, 2015
Rated 5.0 out of 5.0 by Great hotel with great service I have stayed at this particular Holiday Inn Express several times. My trips have all been for business. The staff here is extremely professional, courteous and accommodating. The rooms are clean and the beds are very comfortable. I would, and have, recommended this hotel to my colleagues and friends. Keep up the good work! I will be back soon. April 23, 2015
Rated 4.0 out of 5.0 by Terrance is amazing!!! I had an ant issue in my room and when I brought it to the front desks attention Terrance dealt with the situation great. Even though I did not want to stay due to the ants in my room I could tell by his facial expressions that he was surprised and that this usually doesn't happy. I would definitely be willing to give the hotel another shot at some time. It's at a great location just a few blocks from Penn which is great. Thank you Terrance for still allowing me to see your hotel in a good light. April 23, 2015
  • 2015-05-02T12:01:02.157-05:00
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