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Rated 4.3 out of 5 by 250 reviewers.
Rated 5.0 out of 5.0 by Everything was wonderful The only complaint that I have is that there was an advertised rate that was $40 per night less than what we paid and when we called the toll free number they would not credit our stay but required us to provide a number and information at check out. We were in town for our daughter's wedding and simply had other more pressing things to remember. Had they been able to remedy the situation prior to our visit it would have been significantly better regarding customer service. 20 November 2014
Rated 5.0 out of 5.0 by Excellent Hotel I loved the staff in this hotel! They were so friendly and helpful with everything. The rooms are small, but they're cute, and perfect for business trips. If I'm staying in the Financial District again, I'll definitely be booking this hotel. 19 November 2014
Rated 5.0 out of 5.0 by Second stay at this hotel This was my second stay at this hotel. I sought it out for this trip because the first experience had been so pleasant. Location, price, staff, room were all excellent. The only thing that was average was the food choice at the complimentary breakfast--adequate but not inspired. My only suggestion to other travelers is that if you're staying at this hotel during the business week, ask for a room at the back of the hotel, facing away from Water Street, because there likely would be a lot of noise from Water Street during a business day. WIll definitely stay here again. 19 November 2014
Rated 5.0 out of 5.0 by OK - Good Location The rooms are extremely small, but comfortable. If you are tall, the you will have a problem with the closet - long coats will drag on the floor. Great food all around the area 18 November 2014
Rated 4.0 out of 5.0 by Holiday weekend We have stayed several times at this location when coming into the city for visits. My only comments would be larger bath towels. The staff in the breakfast area are always straight out and they could probably use an additional person just to keep up with the coffee demands! 15 November 2014
Rated 5.0 out of 5.0 by Good trip Room was a double double so it was somewhat small, but with visiting NYC it is not about the room because you spend so little time there. Accomodations were great otherwise. Staff was friendly and accomodating. 13 November 2014
Rated 4.0 out of 5.0 by great location walked everywhere, clean convenient stay. lots of attractions very close by 12 November 2014
Rated 5.0 out of 5.0 by Good value - friendly hotel Great location for exploring lower Manhattan handy for Statten Island Ferry, 9/11 Memeorial museum Battery park and whole lower Manhattan. restaurants, markets and places to visit all very close 07 November 2014
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