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Rated 4.3 out of 5 by 288 reviewers.
Rated 1.0 out of 5.0 by Cold Room, Very Uncomfortable The room was perfect aside from the cold air. I became ill and was late to the office due to the heater being broken. The room was also small and the bathroom would have been nicer had it been upgraded to a more modern look with glass doors. 28 January 2015
Rated 5.0 out of 5.0 by Excellent Customer Service In NY for 1st time, college auditions. All employees were friendly and helpful, especially front desk attendant Yasmin. She printed subway maps and directions to each of our destinations answered all questions we had about the area. As storm Juno approached, she was able to arrange last minute car service to the airport in an attempt for us to change our flight and leave before the storm hit. We arrived back in FL and phoned the hotel, imagine my surprise when she came to the phone, acknowledged me by name and said she was sol glad we called to let them know we arrived safely as they were concerned.....now THAT is CUSTOMER SERVICE. Will definitely be back and would recommend this hotel to anyone visiting the area. 28 January 2015
Rated 5.0 out of 5.0 by NY Marketing Trip If you are doing business in the Financial District the location could not be better. The rooms are well suited for a business trip for one person. It would be a little tight for two people, but workable. There is a very nice complimentary breakfast, a good way to start the day. The neighborhood is very quiet at night so street noise is not an issue for sleeping. Great value and I will make it my first choice for future trips. 28 January 2015
Rated 5.0 out of 5.0 by Great Place to Stay Its our 4th business trip to NYC and we have stayed here each time. Its central to everything we need and the staff are awesome! 27 January 2015
Rated 1.0 out of 5.0 by Below Average Small and noisy next to a main street. Holiday Inn is very territorial and will not let you transfer stays to neighboring Holiday Inns which is very frustrating. 26 January 2015
Rated 4.0 out of 5.0 by Overall Good Experience Business trip to NYC - Wall St/Water St - Staff was fantastic and exceeded expectations. - Location was perfect for my needs, being right next to Wall St. - on lower east side so not the most exciting part of NYC but for business it was just right. - Room had a few issues: 1.) Bathroom sink drainage stopped up 2.) The room heater was extremely loud, ran constantly and wasn't blowing warm air 3.) The furniture was okay, seemed a bit dated and "tired" but not bad. Bed was comfortable and room was relatively quiet (only 4 rooms on 8th floor). Cable TV selections were good. - Free breakfast was very good. Had basic selections and all the prepared foods (eggs, sausage, pancakes) were good. The breakfast room was very small and got pretty crowded. 26 January 2015
Rated 4.0 out of 5.0 by Perfect place for Finance District stay. Quiet, easy in-and-out, clean and great spot if you need to be the Finance District. 26 January 2015
Rated 3.0 out of 5.0 Not a nice stay Room is too small. Heater too noisy. Slow and broken elevator. Great kitchen staff. 22 January 2015
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