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Rated 4.2 out of 5 by 551 reviewers.
Rated 4.0 out of 5.0 by Clean, confortable and friendly The room I had in this hotel was very clean, comfortable and amazingly for New York quite a good size. I do not think the hotel should advertise as being in Times Square with rooms with a view. Times Square is actually a couple of blocks away and the view I had was through the buildings and the Hudson in the very background. 18 September 2014
Rated 5.0 out of 5.0 by Fantastic Spent four nights in the hotel and it was fantastic. The location of the hotel made it easy to get to Time Sq and shops as well as the underground at 42 nd street to the World Trade Center.. Plus I got a 2 pm check out as an IGH member which was fantastic and made my trip I will be back !!!! 16 September 2014
Rated 5.0 out of 5.0 by Wonderful!!! The staff--every single person--was so pleasant and polite. This makes a world of difference when one arrives tired from traveling. The room was perfect--smallish as all New York City hotel rooms are, but it still felt plenty big for two of us. Very comfortable bed, spotless bathroom, all the right amenities (shampoo, hair dryer, little coffee maker). There were eggs and bacon as well as muffins, fruit, and cereal for breakfast. Excellent hotel. Really a good find! 16 September 2014
Rated 1.0 out of 5.0 by Expensive and needs updating Generally disappointing. Attentive and friendly staff but the condition of the rooms left a lot to be desired, specially for the price 16 September 2014
Rated 5.0 out of 5.0 by New York Times Hotel with great view Our two day stay before getting on a cruise was great. The staff was very helpful on giving us maps and showing us the best way to get to places. They even got us a great deal on a ride to pier to catch the cruise. The view from the room was excellent. We took pictures of empire state building with a full moon. 14 September 2014
Rated 5.0 out of 5.0 by Excellent hotel It's my 3rd time at this hotel this year. great to come back. They upgraded breakfast with fresh granola, welnuts and reisins which is very nice and healthy. Definitely I will come back 13 September 2014
Rated 2.0 out of 5.0 by its not that great beds are great hotel was nice food was good but front desk was not good and valet drivers are rude 13 September 2014
Rated 5.0 out of 5.0 by Great Staff We just loved Oksana at the front desk! She was so welcoming, helpful and had such a delightful personality. I appreciated she remembered our names throughout our 3 day stay. She manages the front desk like a champ and always conveys that she has everything under control. We will stay here again--great location. 12 September 2014
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