Rated 4.2 out of 5 by 572
Rated 5.0 out of 5.0 Front Desk Staff Outstanding
Just a great staff that pays attention to details. It was our anniversary and the desk attendant checked to make sure we had a ride to the restaurant and made sure we received a complimentary cookie when we got back to the hotel.
15 October 2014
Rated 5.0 out of 5.0 by Texasgranma Stayed Prior to Princess Cruise
This was our first opportunity to stay in New York City. The size and scope of the city was pretty daunting as we looked at maps from home. We know and trust Holiday Inn Express stays in the past and noticed that there was one in the Times Square area. The trust we had in HI EX did not disappoint. The same great service, accommodations, and cleanliness were found at this location. The only difference was the hotel size was somewhat smaller due to "city size" building. Pretty much what you would expect being in the middle of Manhattan! The hotel is located in walking distance to Times Square and tour buses. The concierge Rick, helped us to arrange travel on the hop-on-hop-off Big Bus B, and also helped with all our questions of getting to other areas we wanted to visit. The area the hotel is located in is safe and the street quite quiet. We were very surprised that the room was so quiet for sleeping being in the middle of the city! Would stay at this location again!
14 October 2014
Rated 4.0 out of 5.0 by va gal55 Convenient to Times Square
With only 6 rooms per floor, this hotel packs in the rooms on each floor. Very tight rooms for 2 people. No chair to sit in beyond the desk chair. Bed was comfortable and room was clean. It was convenient for my purposes.
11 October 2014