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Rated 4.2 out of 5 by 356 reviewers.
Rated 4.0 out of 5.0 by Great location Well positioned for major roads and attractions. Metro Centre short and pleasant walk away for a VAST variety of food outlets. Hotel is very well maintained and extremely clean. Staff very friendly and attentive. June 28, 2015
Rated 5.0 out of 5.0 by Room Down stairs twin room comfortable able to relax would have prefered an extra chair but did not ask so our fault for not getting one. Enjoyed our stay. June 28, 2015
Rated 1.0 out of 5.0 by Terrible Night Sleep We stayed recently in room 202. The wifi in the rooms are appalling between 4pm and 11pm I measured the speed at less than 500k!!! Talk abut being in the stone ages. By the time the BBC News website loads you could walk to the Metro Centre 15 minutes away buy a newspaper walk back to the hotel and the webpage still wouldn't have loaded. Onto the nights sleep. Our room was directly over the plant room and the fans were still running at midnight!!! I phoned reception to complain and all they could do was offer a room move! I wish we had taken up that offer of a room move, only managed 3 hours sleep. I'd love to know why the hotel manager doesn't have a 'last let' system in place when the hotel was obviously not full. June 27, 2015
Rated 5.0 out of 5.0 by Clean Very clean and tidy hotel. Lovely staff and a great breakfast. Good value for money. June 26, 2015
Rated 5.0 out of 5.0 by Quiet and comfortable Good budget hotel. Simple booking and check in. Quiet comfortable room. June 26, 2015
Rated 4.0 out of 5.0 by Great staff Very popular hotel, very busy - good for Metro Centre/visiting Newcastle. What made this hotel excellent is due to the staff - very friendly and dealt with problems at initial booking that I didn't know about in case I had made a mistake - booking 3 seperate rooms for 3 adults. I have stayed at several Holiday Inn Expresses and this is the first time I've been told about tea/coffee that's available just beside reception whenever we wanted - simply for this I would be back. June 25, 2015
Rated 4.0 out of 5.0 by Holiday Inn Express Metrocentre OK hotel, with very regular busses into Newcastle if you wish to go in! Large car park also. Could do with more amenities nearby, as opposed to a walk into Metrocentre proper. June 23, 2015
Rated 4.0 out of 5.0 by Friendly staff and clean rooms Very helpful and friendly staff on reception desk. Rooms clean and comfortable. Excellent parking. Internet good be better. June 23, 2015
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