Rated 4.2 out of 5 by 405
Rated 4.0 out of 5.0 by Bostonian 23 breakfast failure
provided gluten free cereal but not bread / toast. this is the first hotel where this has happened - it is easy to have in a freezer
August 28, 2015
Rated 4.0 out of 5.0 by kebne Stopover
The breakfast is the standard like all other HIE Hotels in Britiain. The Hotel is comfortable and clean with friendly staff.
Plenty of free parking and many places to eat close by. Very easy to reach from the motorway.
August 27, 2015
Rated 5.0 out of 5.0 by ian gray good hotel, great breakfast
very friendly staff, comfortable bed, very clean. good choice of breakfast.
August 26, 2015
Rated 5.0 out of 5.0 by loreena2 great service
loved all about the hotel easy for public services
August 25, 2015
Rated 4.0 out of 5.0 by Johnny on the Spot Excellevt value for money.
The breakfast is the standard HIX buffet which is more than sufficient and always of an acceptable standard. Comfy, clean hotel with good staff.
TGI Fridays and Frankie and Benny's right next door for a decent meal in the evenings.
For what the hotel is lacking I would not expect for the price I paid so more than satisfied with my stay.
August 23, 2015
Rated 5.0 out of 5.0 by Esther151 Great Service
My stay at Holiday Inn Express Newcastle Metro Centre was very pleasant. The staff were friendly, accommodating and very eager to help. The room and surroundings of the hotel was well kept and the pillows were as soft as a feather. Had a very good night's sleep. I highly recommend this hotel and would be choosing Holiday Inn when next I travel.
August 22, 2015
Rated 4.0 out of 5.0 by wobbly wobbly rooms in need of refurbishment
desk lamp detached from wall repaired right away
bed side light very dim unable to read with it
walls all marked
air conditioning is a definite requirement
the excellent staff handled any problems but they
should not have to
August 22, 2015
Rated 5.0 out of 5.0 by Jacques1408 Ease of booking and stay
Decided to stay overnight and booked only the day before. It was the easiest process I have ever used. The hotel was comfortable, clean and ideally located for shopping and eating. Everything we wanted for the one night. Will definitely stay here in future.
August 21, 2015