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Rated 4.2 out of 5 by 383 reviewers.
Rated 4.0 out of 5.0 by Return visit We visit here whenever we can. So much to do in the area, Beamish, Gibside (National Trust) etc. and for those that like shopping the Metro is so close. Beautiful drive up the fabulous coast to Berwick and all the gorgeous spots in between. The Reception staff, Lauren in particular are so obliging and nothing is too much trouble. They are always smiling, and local knowledge is great. Thank you Aggie, Adam and all others whose names we seem to have missed. Any problems are dealt with immediately and still with a smile. Paul who oversees breakfast is an absolute wonder. When guests leave the table he is there in an instant to clear the dirty plates etc. You never see a table dirty for more than a minute or two, and he ensures all food is laid out nicely and always topped up. He is so quick and efficient and still finds time to chat to guests. There a few places within the complex to eat depending on what you prefer. We highly recommend the Skiff Inn it is not cheap but is very good value for money, the menu is extensive and the service is first class. Our steaks and gammon cooked exactly as we requested. Lovely clean pub and excellent staff. August 2, 2015
Rated 5.0 out of 5.0 by Excellent breakfast Got a fabulous rate on a room with two single beds, v. friendly staff and amazing breakfast. 10% discount at frankie and benny dinner (which was a bit hmmmmm....) - this is a great little holiday in express August 2, 2015
Rated 4.0 out of 5.0 by easy to book good access to city bus routes we stay at this hotel several times a year and do not usualy have a problem as the team in place do an exelent job but the wi-fi service was interupted and a little inconvenient was told this due to the hotel being upgraded looking forward to my next stay July 30, 2015
Rated 5.0 out of 5.0 by Delightful place to stay Very impressed with the room and service at this Holiday Inn Express. Ideally located with excellent facilities. July 28, 2015
Rated 5.0 out of 5.0 by Pleasant surprise The last time I stayed here I had to request a room change because of noise from machinery outside the hotel, possibly aircon units, but this time I had a ground floor room which was clean, comfortable and quiet. The breakfast suppled was very good and the staff pleasant and helpful, overall a very pleasant stay. July 27, 2015
Rated 5.0 out of 5.0 by Back again, and again, and again Love the Hotel. Clean, Friendly, easily accessible, and close proximity to amenities. We have stayed here numerous times, and have never been disappointed. My only comment is that the price of drinks is getting very expensive. July 24, 2015
Rated 5.0 out of 5.0 by Staff We found all the staff we met to be very helpful and informative of the area. July 24, 2015
Rated 5.0 out of 5.0 by Pleasant, comfortable hotel with helpful staff Stayed here a number of times and always found it clean, comfortable and value for money. July 23, 2015
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