Rated 4.3 out of 5 by 579
Rated 5.0 out of 5.0 by SueD713 Very welcoming
We have stayed at this hotel before and knew what it was like. The welcome at the desk was very friendly and efficient. The hotel was very bright and clean. Tea and coffee making facilities were available in the room, toiletries were supplied and the towels were soft. There was several choices for breakfast. All the staff that we encountered were very friendly and nothing was too much trouble.
June 25, 2016
Rated 5.0 out of 5.0 by HarveyE Returning happy guest
I have used this hotel in the past, and always happy to return here when visiting the North-East. It was nice to see the upgraded rooms on this occasion; there is obviously a lot of effort being made to maintain the high standards in this hotel.
June 24, 2016
Rated 5.0 out of 5.0 by Tazzy1 Great friendly base for family weekend away
We had 4 rooms for a family based stay in the area and were all really pleased with the hotel. Staff were all extremely helpful and friendly - nothing was too much trouble. Rooms clean, spacious and modern - we would return. Just a pity there was no bacon at breakfast!
June 23, 2016
Rated 5.0 out of 5.0 by preciousmouse Great overall experience
A great overnight stay with friendly, efficient and wonderful staff, especially when the A1 was closed and the night staff talked us in, when we could not use the normal instructions. A first stay in a hotel for our little dog Wolfie, who they made welcome, a success. Breakfast was a bonus, not to have to find cafes or motorway services. An overall plus on this stay, especially the mattress, which did not start up my back condition. Well done Holiday Inn Express Newcastle Metro. We love you and will be back.
June 22, 2016
Rated 5.0 out of 5.0 by Mojomanrising1956 Great Service
I always have enjoyed staying at the Holiday Inn Express Newcastle Metro Centre when I am on business. The property has recently undergone upgrades with new carpeting and furnishings which really brighten up the atmosphere. The hotel rooms are clean and well lit. The staff are the real gem of this hotel and really know how to make you feel welcome. I would recommend this hotel when asked based upon its excellent service.
June 18, 2016
Rated 5.0 out of 5.0 by Jac64 Great Overnight Stay
Hotel was clean and staff were very friendly and efficient.
June 17, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Overnight in Gateshead
We booked the Newcastle Metro Holiday Inn Express after being told it was the closest to an event we were attending at the other side of the Metro Centre.
The hotel was easy to find, once we turned the satnav on, with plenty of parking. The check in was quick and efficient and our room was comfortable, clean and warm.
We will certainly stay at the hotel when we are next in Gateshead.
June 15, 2016
Rated 5.0 out of 5.0 by Alabama22 Efficient, Friendly, Comfortable and Convenient
Our stay was a two night break to see the sights and do some shopping. This hotel is well placed for easy access to motorway, the Metrocentre and a short pleasant bus ride from Newcastle centre.
After busy days out we were able to get good restful sleep in a comfortable bed . Room well appointed and well cared for.
Would very much recommend.
June 14, 2016