Rated 4.4 out of 5 by 241
Rated 4.0 out of 5.0 by fieldymouse Good Business hotel
Staff very welcoming and rooms typical mid priced business hotel
internet is slow and even paying for the so called hight speed version was still slow at on 2.5Mbs donw and 512k up
breakfast selection was poor to average but this is a mid priced hotel so you cannot expect more. There was more than enough to eat but choice was limted
Room was good although i paid extra for a quite room which i would recommend doing
14 June 2014
Rated 5.0 out of 5.0 by Girl36 Superb service
Outstanding service the staff went out of their way to make me feel welcome. Genuine smiles greeted me on arrival and immediately made the experience enjoyable.
Will definitely return, especially as quality of room, bed and wifi availability was of a 5 star hotel.
09 June 2014
Rated 5.0 out of 5.0 by Bob 14 Express Service.......
This is a Fantastic Hotel, backed up with an excellent team of Customer Focused staff.
Nothing was too much trouble, and there is always a smile and professional manner at every contact.
Very spacious and relaxing environment, breakfast is a must with a range of beverages in a bar that serves 50ml measures as standard.
Rooms are very well equipped and beautifully decorated and a great place to chill......
Top marks to the Express Newcastle team and I will be booking here for future stays in the city........:)
08 June 2014
Rated 4.0 out of 5.0 by lola55 happy traveller
we had a lovely weekend break, well situated hotel close to amenities comfortable room good shower and adequate complimentary breakfast to start the day only downside was the multi-storey car park next to the hotel where we paid and displayed our parking ticket only to return to pick up our car and find we were presented 3 parking vouchers totalling £210!!!!!! for apparently parking in a residents parking bay which we were not aware of due to unclear noticing, please beware.
07 June 2014
Rated 2.0 out of 5.0 by helmut1973 Übliches HIE-Erlebnis, aber defekte Klimaanlage und sehr laut
Übliches HIE-Erlebnis, aber defekte Klimaanlage und sehr laut
07 June 2014
Rated 4.0 out of 5.0 by jackshi 地理位置不错
07 June 2014
Rated 5.0 out of 5.0 by Robbie1705 Pleasant Stay
Should have better breakfast selection. I would have expected Bacon and other English breakfast items to accompany sausages !
05 June 2014
Rated 5.0 out of 5.0 by JEB22 Relaxing and enjoyable stay
Very well located, near Central Rail Station, city centre, public transport and eating places. Such comfortable and clean rooms, attentive staff and really good value. Will definitely use Holiday Inn again.
03 June 2014
Rated 5.0 out of 5.0 by riff raff great value for money.
Our first experience at staying in one of the Holiday Inns and we were very pleasantly surprised. The staff were very friendly and the general first impressions were good. The breakfast was lovely and the arrangement of it was fuss free and very relaxed. We would certainly recommend staying here as its great value for your money.
03 June 2014
Rated 5.0 out of 5.0 by Ged1234 Great hotel and great location
This hotel is ideally located in the city centre and all transport is on the doorstep. The hotel is clean and the staff are friendly. Would definately recommend this hotel for your stay. The only downside was the breakfast was very limited compared to other Holiday Inn Expresses I have stopped in.
02 June 2014
Rated 3.0 out of 5.0 by leightonc Ok Hotel- Dodgy Area
Ok hotel, but don't pay too much for it!
Surroundings are fine, but be careful at night!
01 June 2014
Rated 5.0 out of 5.0 by Philredcar Great Stay
Verry happy with hotel, great location and decent prices
01 June 2014
Rated 5.0 out of 5.0 by bof? good service
central location complimentary breakfast parking close by
31 May 2014
Rated 4.0 out of 5.0 by Angge123 Service oriented front desk staff...
This hotel is a typical holiday inn express.. The rooms,
The amenities and food choices are the same wherever they are.
What sets it apart from the other holiday. Inns I 've been is the front desk staff ...they are very accommodating, friendly and service oriented.
We were staying for only one night and needed a good restaurant to celebrate my daughters birthday and the guy who checked us in did not lose time to book our dinner and gave us directions going to the restaurant
Check in and check out we're fast and for 20 Gbp we were allowed to extend one of our rooms for 2 hours as we explore newcastle prior to taking the tain to Edinburgh ...
I will not have a second thought staying at this hotel again should I return to newcastle ....
27 May 2014
Rated 5.0 out of 5.0 by Dinger bell Central location
I found this hotel to very well located for any visit to Newcastle reasonably priced and clean the only downside is they don' t do any meals other than breakfast but there are plenty of outing places nearby. Parking is is the multi-storey next door free from 188 until 0800 then £5 per day remember don't use the ticket holders parking bays.
18 May 2014
Rated 5.0 out of 5.0 by Eleonora64 Great service and very friendly staff
This hotel is a very nice place to stay.
Clean rooms, good beds and a very friendly staff.
It is close to the central station an city centre, so what more do you want?
06 May 2014
Rated 5.0 out of 5.0 by Suggem Excellent staff
Staying at this hotel was fantastic due to the staff, this was from reception, room cleaners to breakfast staff, they could not do enough for you. The where very friendly and easy to communicate with.
27 April 2014
Rated 5.0 out of 5.0 by Henry51 Great Value
My family and i used this hotel for 2 nights as part of our tour of the North of England The hotel is within walking distance of the town centre.
We used the car park next to the hotel. The car park was competively priced at around £5 per day.
The facilities at the hotel were very good and the staff were very helpful and offered directions of how to get to diferent places.
We asked for a change of room on arrival and this was not a problem and another room was found for us at no exrra charge.
The staff at the hotel offered us 4 complimentary vouchers to spend on a light snack and drink during our stay at the hotel.
18 April 2014
Rated 2.0 out of 5.0 OK Breakfast, I need more.
Breakfast was adequate but I need a workout facility. Room too small to do my own workout.
15 April 2014
Rated 5.0 out of 5.0 by DOI9ladies Great time had by all
A group of ladies with differing ages found an excellent reception with very friendly staff. All were in agreement that we would look forward to the next time we had reason to stay in the city centre, this would be our first choose. Excellent service all round thanks to all the staff.
11 April 2014
Rated 5.0 out of 5.0 by Pammy hen Brilliant
OK so here are my thoughts - i travel loads in the UK - all i want is a clean room a good breakfast and friendly staff this hotel is all of that and more.
10 April 2014
Rated 5.0 out of 5.0 by withnailandsi Newcastle city centre Holiday inn express.
What a lovely place !
The staff are the friendliest in the country.
Our room was immaculate,very very cosy and the bed was so comfy. Lovely bathroom with great power shower.
The breakfast was delicious too,grea?t selection of cold foods and bread / pastries.great hot food - the sausages were epic !!
Thank you for a wonderful stay. Will defo be coming back.
09 April 2014
Rated 5.0 out of 5.0 by ramraiding nan great service all round
stayed a few times now excellent value highly recommend easy walking distance from all clubs pubs eating places and theatres
04 April 2014
Rated 5.0 out of 5.0 by EXUP2 location
Stayed over for concert in o2 academy.......perfect location for the academy and the gate
01 April 2014
Rated 5.0 out of 5.0 by DaveS1957 A good place to stay
Friendly, helpful staff, great rooms, and an adequate breakfast. Also a very convenient location and easy inexpensive parking in the Grainger Town multi storey. We'll definitely use this hotel again.
30 March 2014
Rated 5.0 out of 5.0 by Droctor Good value for money
The room has a good size, bigger than I expected. It was very clean and has all the necessary stuff. Location is good too, just 5 minutes' walk to station. Perfect for business stay. Breakfast can be improved but hey it's free.
29 March 2014
Rated 4.0 out of 5.0 by Such fun 1st stay here
Stayed as going to Metro Arena so very handy.
Arrived just after 2 and room was ready. Quite small but as only there 2 nights it was fine although if it was to be a longer stay i think additional storage should be considered. The bathroom also small but a good shower, easy to use, but the toilet was hosting 3 hairs which was a bit disappionting.
No noise or disturbance from other guests although the room was on the cool side. On our 2nd day we got back at 3.15 and our room had not been serviced. I went to receiption as we had no tea or milk. Although the lady replenshed me with tea and milk there was no apology. I know it is a big hotel but i would have thought that the rooms would have been done by 3.
On the whole though i would probably stay again.
27 March 2014
Rated 4.0 out of 5.0 by Hammy10 Short stay
Excellent welcome. Cheerful staff. Airy lounge and well laid out breakfast area. Couldn't fault the establishment.
17 March 2014
Rated 5.0 out of 5.0 by wendy77 great service
friendly staff, great location,helped us get a takeaway delivered clean and comfortable rooms lovely breakfast
17 March 2014
Rated 5.0 out of 5.0 by Jules-G wonderful staff - went the extra 10 miles!
I could not have asked for more form the two people on reception when I checked in. They both went well out of their way to help me with complicated travel arrangements around Newcastle and did not make me feel a nuisance, or give me only half of their attention despite the time it took. Thank you very much I would recommend a stay at this hotel willigly.
16 March 2014