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Welcome to Holiday Inn Express Newcastle - Metro Centre

Location: Suburban

  • Location: Suburban
  • Closest City: NEWCASTLE UPON TYNE
  • Distance From Hotel: 5.72MI
  • Local time zone: GMT+01:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Czech
  2. English
  3. French
  4. Polish
  5. Chinese

Pet Policy

Pet Policy

Pets allowed in the hotel. No pets to be left unattended in bedrooms, pets allowed in public areas out of food serving hours. Please advise the hotel upon booking if a pet will be staying.

What's nearby

What's nearby

Attraction:
Metro Centre
Distance From Hotel:0.1MI
Attraction:
Metro Radio Arena, Newcastle City Centre.
Distance From Hotel:4.0MI
Attraction:
Eldon Square, Newcastle City Centre.
Distance From Hotel:4.0MI
Attraction:
Angel of the North.
Distance From Hotel:3.0MI

Parking

Parking

  • Number of parking spaces85
  • Car Parking Available
  • Free uncovered parking available. Space also available for coach parking.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Business Center,Public Areas

Accommodation

Accommodation

  • Hotel renovated in:February 01, 2009
  • Total number of rooms:134
  • Total number of rooms with only one bed:92
  • Total number of rooms with only double beds:37
  • Total number of non-smoking rooms:134
  • Total number of accessible rooms:7
  • Interior corridor
  • Total number of floors:5

Enjoy easy access from the nearby A1 motorway at the well-linked Holiday Inn Express Newcastle-Metro Centre hotel.

Holiday Inn Express Newcastle-Metro Centre is 10 minutes' walk from the MetroCentre station with regular trains and buses into Newcastle city centre, 3.5 miles away. We're a 7-mile drive from Newcastle Airport and have ample complimentary parking. Surf the web with our free wireless Internet in the lounge area and Great Room.

Invite 30 people to
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Enjoy easy access from the nearby A1 motorway at the well-linked Holiday Inn Express Newcastle-Metro Centre hotel.

Holiday Inn Express Newcastle-Metro Centre is 10 minutes' walk from the MetroCentre station with regular trains and buses into Newcastle city centre, 3.5 miles away. We're a 7-mile drive from Newcastle Airport and have ample complimentary parking. Surf the web with our free wireless Internet in the lounge area and Great Room.

Invite 30 people to seminars in one of our 2 air-conditioned meeting rooms. Holiday Inn Express Newcastle-Metro Centre is located within 2 miles of The Watermark business park and Newburn Riverside Park. Companies such as BAE Systems and Tyne Tees Television are just a short drive away.

A Breakfastis included and is available each morning in our welcoming Great Room. Under-18s stay for free on the extra sofabed in our Family rooms when sharing with parents.

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Announcements
For your entertainment and comfort, we offer Sky Sports for guests to enjoy their favourite sporting events! We also have a Lounge/Bar & Great Room area where guests can enjoy a meeting, coffee, or
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Announcements
For your entertainment and comfort, we offer Sky Sports for guests to enjoy their favourite sporting events! We also have a Lounge/Bar & Great Room area where guests can enjoy a meeting, coffee, or evening meal.
View Less

Guest Reviews

Rated 4.4 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by great staff and lovely room I've recently just attended a wedding at the holiday inn Newcastle and it was gorgeous. It was partially organised by staff at the hotel and they were brilliant throughout the day! Very helpful and genuine. I also stayed in a double room on the evening of the wedding which was excellent value for money. The room was spacious and clean. I would definitely recommend staying at this hotel. 02 August 2013
Rated 4.0 out of 5.0 by Very good overall This hotel is in a good location (even though it's beside a main road) and staff are excellent, especially Reception staff. The bedrooms are pretty good although my sons twin bedroom was really quite small and they had to squeeze past the wardrobe (and it was no cheaper than our own room which was considerably bigger). Parking is very convenient and it is no problem to do the 20 minute walk into town. My main fear was that a wedding party would absolutely ruin our sleep but it was managed very well and we couldn't hear a thing! Overall, I would definitely recommend and would stay again. 02 August 2013
Rated 4.0 out of 5.0 by Another Good Weekend Stay Stayed in this hotel several weeks ago and got an upgrade, this time offered a room that was not up to the expected standard of a newly refurbished hotel? Bed shoe horned into the room with about 1m between the wall and the end of the bed, wardrobe had limited hanging space and no shelf room felt small and dark ( would have made a good sized single room ) Contacted Reservations Manager and was moved to the other side of the hotel into a very light and airy room with new light wood furniture. Stayed 3 nights and enjoyed the rest of the stay with a good filling breakfast each morning 01 August 2013
Rated 5.0 out of 5.0 by Great stay Stayed at the height of the summer heat and the hotel was comfortable and cool and the aircon in the room worked well. The staff were all very friendly and helpful. 29 July 2013
Rated 5.0 out of 5.0 by a great location hotel with nice staff we loved our stay at the holiday inn..the location is brilliant with free parking..great friendly staff..lovely easy going modern bar.. 28 July 2013
Rated 4.0 out of 5.0 by A good Inn in a vibrant city This hotel is a perfect example of the changes that IHG in general is making to its previously almost universally deplorable reception services. Now you can expect and usually receive a warm welcome at the desk with a very full explanation of the hotels' services. In this case, additionally, there was no problem with arriving early and leaving the car before checking in later. The hotel is half a mile or so from the city centre. It's on a busy road but access to free car parking in a covered garage immediately beside the hotel entrance is straightforward although the sign could be more prominent as you drive up. The hotel has a modern appearance but be aware that it covers parts of the old hotels that have stood on this site for decades. As a result some of the corridors are narrow and my room, on the first floor, was somewhat strange with windows opening onto an internal light well. But it was spotlessly clean and had a very comfy king size bed and adequate storage for a short stay. Another recent improvement in Holiday Inns is that of using a duvet without an unnecessary extra bed sheet, setting it apart from and better than other hotels. There was a shower over a standard bathtub, all in good order but shower water pressure could be better. Good towels, lots of hot water and a real block of soap instead of wall mounted leaky tubs rounded off a well fitted bathroom. A good breakfast buffet started the day off well. There was plenty of choice of cold and hot food, excellent fruit selections and good beverages all helped along by smiling staff. The room is a restaurant in the evenings. In the morning there was ample evidence of last night's breadcrumbs showing that the carpet could have been better cleaned overnight. The Metro is two minutes walk and the motorway just beyond the station. You can walk to the city in 10 minutes. 26 July 2013
Rated 3.0 out of 5.0 by Wifi is very poor Stayed here two consecutive weeks and the wifi does not work. I tried on three devises. Very poor 23 July 2013
Rated 4.0 out of 5.0 by Great value hotel This hotel is excellent value for money - in fact less expensive than the nearby 'low cost' chains. The room is clean, there are complimentary items in the minibar and the shower is excellent (although it took me a while to realise there was a rainfall head as well as the handheld one!) Breakfast was buffet style but a full selection was available. The bar didn't have the largest selection of spirits but prices were reasonable for a full service hotel. The only downside I found was that on checking in we felt that there was a huge list of things being pushed as paid extras, most of which we didn't want. But overall I'd recommend this hotel highly. 11 July 2013
Rated 5.0 out of 5.0 by excellent relaxing stay we stayed here to visit Newcastle university open day.Both the rooms we had booked were excellent esp. 251 which is a huge room. The decor was lovely,everything clean, comfy beds,nice touches with complimentary itemsin fridge, it was good to have a fridge in the room.Good size bathroom with power shower.we asked for a quiet rooms which they were no noise from the road at all. it was good to be able to leave the car in hotel car park and walk into Newcastle which took about 10 minutes to city centre. The breakfast was lovely lots of fresh fruit,cereals,cooked breakfast etc. All the staff in the hotel were very friendly and helpful. we will definitely staff here again when next in the area and recommend it to friends and family. thank you to all the staff. 05 July 2013
Rated 4.0 out of 5.0 by Great staff, pity about (some of) the guests Good location close to city, proper, free car park, warm and efficient check in staff. Good size room, very comfortable bed, complimentary soft drinks. Sadly some of the guests were inconsiderate and keen to be loud. Decent breakfast, and a reasonable price. 04 July 2013
Rated 5.0 out of 5.0 by Great hotel My wife and I stayed here overnight for a concert in the city and the hotel was perfect. Would definitely recommend to anyone visiting the area. 28 June 2013
Rated 4.0 out of 5.0 by Great stay, every time. I booked this hotel a while ago as it was close to where I needed to be for work, I wasn't expecting much, just a bed really, I was surprised to find very friendly and helpful staff and a room that surpassed many that I have stayed at, in various places around the UK. The added benefit of a small but very adequate gym was a bonus, and then relaxing in a room that was very comfortable and left you feeling refreshed for the day ahead. If there was any cons to this hotel it would be the TV, if only the guide worked properly, I'm really clutching at straws... 24 June 2013
Rated 5.0 out of 5.0 by Jesmond Holiday Inn This is the third time I have stayed at the Holiday Inn at Jesmond Newcastle and again I was very impressed with the welcome we received and the friendliness of the staff. The rooms offered good value for money, my only issue was that the neighbouring room's television was on the same wall as the bed in in my room so I could hear everything from their television. Small matter but did affect when I finally got to sleep. Very friendly staff in the restaurant Fratelli's on Friday night and again for breakfast on Saturday morning. 14 June 2013
Rated 5.0 out of 5.0 by Great Location Great location and price. Lovely clean room and excellent breakfast .Staff very nice and friendly. 02 June 2013
Rated 4.0 out of 5.0 by Holiday Inn Jesmond The rooms are spacious and comfortable and provides a good nights sleep. The staff are friendly and efficient and the hotel is located near to the Metro and walking distance from the University of Newcastle The car can be left at the hotel and saving on car parking fees 22 May 2013
Rated 5.0 out of 5.0 by Great value Stayed here with my disabled daughter who is a wheelchair user. Very comfortable for us both. Rooms were lovely. Had a meal in restaurant which was very nice too. 22 May 2013
Rated 4.0 out of 5.0 by Comfortable rooms, great breakfast I have stayed here a couple of times and the rooms have always been very pleasant and the food excellent. The internal layout of the hotel is a little confusing - it's mostly well signposted and almost all areas are accessible by lift though sometimes finding the right lift is a challenge! The surrounding area is plesant. It is quite studenty but Osborne Road offers a number of gastropubs and bars - though many close at 9.30pm. The hotel restaurant is also worth checking out. 21 May 2013
Rated 5.0 out of 5.0 by Great customer service and nice room The service was really good and always on time for room service. Very enjoyable stay. 12 May 2013
Rated 5.0 out of 5.0 by Very comfortable hotel Great weekend stay, rooms on the small side but were also very comfortable , lovely breakfast, ate in restaurant on one night, again very good, great location less than 15 mins walk to city centre and lovely park at other end of street, 5mins walk to metro. Had a problem with bill on checkout but soon sorted by pleasant staff member, will definitely stay again 11 May 2013
Rated 5.0 out of 5.0 by Best yet Rooms clean,modern and comfortable. Staff friendly and professional. Would definately recommend 11 May 2013
Rated 1.0 out of 5.0 by No customer service after departure I forgot some belongings after departure and wrote several emails about these but got no answers from the hotel. Had to let a friend go there and ask for them.........Not a good way to handle this matter!! 08 May 2013
Rated 5.0 out of 5.0 by Timely Relax We arrived relatively late on the Friday evening and relaxed immediately as we were welcomed so genuinely at reception. Our room was spacious with all we needed for our one night stay. Although we didn't want a full meal there was plenty of choice in the bar restaurant. We enjoyed very tasty sandwiches with a few drinks , whilst chatting to our son who lives in the Jesmond area. Leaving early to walk into Newcastle centre on the Saturday, we were able to return to the hotel and enjoy a late breakfast joined by our son. Afterwards we chatted in the reception area , watching the world go by. Our journey back to the Tyne Tunnel was relatively easy . The whole weekend was very relaxing and enjoyable. Thanks to all the staff at the Jesmond Holiday Inn. 27 April 2013
Rated 4.0 out of 5.0 by Cold room We stayed for the weekend and the room was fantastic size and decorated lovely but sadly spent most of the time in the room freezing as the A/C wasnt working properly and the bathroom was so cold it was like been outside. We did complain to reception who very quickly brought up a heater but this should be the case in a brand new room and was constantly told that it was a BIG room !!!! and it may take longer to warm up very disappointing to be honest. 11 April 2013
Rated 5.0 out of 5.0 by New Hotel first time stay Have stayed in a lot of Holiday Inn Hotels this was the best so far, it was clean modern and the staff were very attentive. I was offered an upgraded which was a welcome surprise. The room was light and airy and spotlessly clean, you could ask for no more for a goodnights sleep at a reasonable price. 02 April 2013
Rated 4.0 out of 5.0 by Fabulous breakfast The room was difficult to find! Comfortable night - fab breakfast. 29 March 2013
Rated 5.0 out of 5.0 by excellent holiday inn a really lovely hotel better than an average holiday inn. Fanastic italian restrant - pizza unbeatable! Decor good, everything clean and fresh. Also ideal location to walk into the city. 11 March 2013
Rated 4.0 out of 5.0 by Excellent room, mediocre breakfast. Rarely is muesli absent at a hotel of this general standard. 10 March 2013
Rated 5.0 out of 5.0 by Jesmond Hotel Really friendly and helpful staff, room was nice and clean, cant fault it at all. Would recommend it to anyone 08 March 2013
Rated 5.0 out of 5.0 by Relaxing break at Newcastle Excellent stay , room lovely and restaurant breakfast and evening meal of a high standard. 01 March 2013
Rated 4.0 out of 5.0 by Good value Excellent location with easy access to Newcastle centre. Car park very useful. Well equipped modern bedroom (apart from a very uncomfortable chair). Evening meal in the "Italian" restaurant only average. Breakfast was good. The staff were efficient and helpful. We will be back. 27 February 2013
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