Rated 4.2 out of 5 by 383
Rated 4.0 out of 5.0 by 007jet Return visit
We visit here whenever we can. So much to do in the area, Beamish, Gibside (National Trust) etc. and for those that like shopping the Metro is so close. Beautiful drive up the fabulous coast to Berwick and all the gorgeous spots in between.
The Reception staff, Lauren in particular are so obliging and nothing is too much trouble. They are always smiling, and local knowledge is great. Thank you Aggie, Adam
and all others whose names we seem to have missed. Any problems are dealt with immediately and still with a smile.
Paul who oversees breakfast is an absolute wonder. When guests leave the table he is there in an instant to clear the dirty plates etc. You never see a table dirty for more than a minute or two, and he ensures all food is laid out nicely and always topped up. He is so quick and efficient and still finds time to chat to guests.
There a few places within the complex to eat depending on what you prefer. We highly recommend the Skiff Inn it is not cheap but is very good value for money, the menu is
extensive and the service is first class. Our steaks and gammon cooked exactly as we requested. Lovely clean pub and excellent staff.
August 2, 2015
Rated 5.0 out of 5.0 by PDNYC Excellent breakfast
Got a fabulous rate on a room with two single beds, v. friendly staff and amazing breakfast. 10% discount at frankie and benny dinner (which was a bit hmmmmm....) - this is a great little holiday in express
August 2, 2015
Rated 4.0 out of 5.0 by dougie j w easy to book good access to city bus routes
we stay at this hotel several times a year and do not usualy have a problem as the team in place do an exelent job but the wi-fi service was interupted and a little inconvenient was told this due to the hotel being upgraded
looking forward to my next stay
July 30, 2015