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Rated 4.4 out of 5 by 219 reviewers.
Rated 4.0 out of 5.0 Good staff, good location, beware the stag and hens Fantastic location, five minutes stroll from everything including Central Station. The staff were friendly, and efficient. Rooms and facilities were clean and fresh. Breakfast (included) was pretty good, and they had a take-away service for people in a rush. Caveat : we left on Friday, and as we picked our bags up from the left-luggage facility, multiple stags and hens were starting to arrive. Well behaved, but there was a lot of them. I'm pretty sure the staff would be able to keep a lid on them, but if you're planning a weekend there, be aware of it. 04 September 2014
Rated 5.0 out of 5.0 Great location, helpful and friendly staff. Had a disabled room which was large and had a good sized bathroom (with all the disabled amenities). Very friendly and helpful staff. Good breakfast included in price. 02 September 2014
Rated 5.0 out of 5.0 by Thanks for caring for us. We had an excellent stay,it seemed that the staff could not do enough to make us comfortable and to feel at home.More coffee, tea ,sugar, milk, no problem.Have you any idea how to get to this place? No problem i will print you a map.thanks we had a great stay 31 August 2014
Rated 3.0 out of 5.0 by Good but not perfect Poor maintenance in the bathroom spoilt this stay. Coupled to a very dirty dining area on the last morning for breakfast an otherwise good experience was somewhat marred. Staff did a good job. 31 August 2014
Rated 4.0 out of 5.0 by Great location to city center and train station, great service by staff We had a great stay for four nights, location is great for seeing Newcastle, and jumping off to other locations for day trips. Staff was most helpful, great experience. 30 August 2014
Rated 5.0 out of 5.0 by GreatHotel Friendly and helpful staff, a clean and comfortable room. Couldn't ask for more from a hotel. 29 August 2014
Rated 5.0 out of 5.0 by good breakfast this is the best hotel i have stay in. i will be staying in the hoilday inns again.value for money.very clean.ideal based near newcastle train station.anyone coming to newcastle upon tyne uk is a must for them. 28 August 2014
Rated 5.0 out of 5.0 by JHP Business trip Hotel is in a great location for travel, shops and waterfront. Facilities always excellent, and staff always professional. I appreciate the flexibility of being able to bring evening meals into the hotel to eat. 19 August 2014
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