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Rated 4.4 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by Ideal for Metro Arena Located close to the Metro Arena, this hotel is ideal for anyone attending a concert. Also located close to the city centre and raistation. Room clean and comfortable and staff extremely friendly. Car parking next to the hotel in the multi storey car park. Altogether a very pleasant experience. And a complimentary breakfast as well. Strongly recommended for anyone visiting Newcastle. 21 November 2014
Rated 2.0 out of 5.0 pay per bag overall this is not really a bad hotel , but beware of putting £1 coins in the internet connection as it will only ask you for another £3 to be connected , and a charge of £2. 50 per bag left for collection on departure is bang out of order , the staff are very good but seem to worry about the opinion or comments of their boss , as IHG goes this is not their best franchise , there is at the weekend an expected hen 20 November 2014
Rated 5.0 out of 5.0 by good example of Holiday Inn Express with amazing staff Stayed 1 night at this hotel which had excellent facilities. The Hotel staff were so friendly and helpful it made it a pleasure to be there. The hotel itself was spotlessly clean and very comfortable. To be recommended. 20 November 2014
Rated 5.0 out of 5.0 by great stay Lovely hotel with really helpful staff that respond to every request. Lovely reception staff, (lady dressed in superman onesie for Children In Need was particularly helpful and made our trip so much nicer). Also breakfast staff were really helpful and quick on attending. Would defiantely stay here again. 18 November 2014
Rated 5.0 out of 5.0 by friendly and attentive staff I was very impressed by the staff who, on checking in, advised me that as a gold reward customer holding as I did a IHG card although I did not have have said card with me and therefore could not pay with this, advised me that I could have either 200 points on my account or a free drink at the bar! I duly took advantage of this offer of which I would not have known 18 November 2014
Rated 5.0 out of 5.0 by Great for the Arena Great location. Near to the Station and the Arena. Friendly staff. Will use again. 16 November 2014
Rated 5.0 out of 5.0 by Everything's excellent! I travelled in the UK for 3 weeks, stayed in several different hotels, and staying in this hotel was the best. Staffs were friendly, room was clean and comfy, location was excellent. Couldn't ask for more. Whenever I go back to Newcastle, I'll definitely stay here again. 16 November 2014
Rated 5.0 out of 5.0 by Smiling people Good free wifi, good bed and good shower. And great choice of continental breakfast. One more thing: all people that worked in the hotel did their job with a smile: the cleaning lady, the guy at the breakfast, people at the reception desk. Everyone :-) 11 November 2014
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