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Rated 4.4 out of 5 by 389 reviewers.
Rated 4.0 out of 5.0 by friendly staff, good location Easy to get to from the station. We'd requested a family room and were placed in an accessible room, which had more space for a double bed, double sofa bed and travel cot. However, this meant there was only a wet-room style bathroom, which is not ideal for small children. We did not complain about this as the larger room was given to us as a nice gesture. My husband did not find the bed comfortable and we did not have a great night's sleep as the room was too hot but the aircon too noisy for the children. The breakfast was fine, the only negative about that would be no bacon and the provision of cheap sausages. Other than that it was good value. 21 April 2015
Rated 5.0 out of 5.0 by Excellent hotel in Newcastle City Centre Great location and very comfortable rooms. Staff are friendly and efficient and the free breakfast is really good. 20 April 2015
Rated 5.0 out of 5.0 by Pleasant friendly and helpful staff I enjoyed staying at this hotel because of the location and the helpful staff. I felt valued as a customer and any queries I had were answered in a courteous manner. 20 April 2015
Rated 5.0 out of 5.0 by Extremely clean and very polite and helpful staff We enjoyed our stay and the hotel was easy to find, close to all the excellent shopping and social amenities. Breakfast was lovely with a wide variety of choices. 19 April 2015
Rated 5.0 out of 5.0 by Typical North-East friendly stay This hotel is exactly what you would expect from a Holiday Inn Express hotel. The staff are first-rate and are both friendly and charming. Highly recommended. 19 April 2015
Rated 5.0 out of 5.0 by Very highly recommended An excellent property, staffed by a most pleasant and helpful and enthusiastic team - it was a pleasure to stay there! 19 April 2015
Rated 3.0 out of 5.0 by Good location, friendly staff This is a well located hotel just less than 5 minutes walk from the Newcastle train station, and about 10 minutes to all the shops in town. It's near the football stadium as well. The hotel and rooms are clean and apart from needing some new types of mattress no real issues. It's a nice Holiday Inn Express, and there was no need to worry about anything hotel wise on my trip. 19 April 2015
  • 2015-04-23T12:56:18.076-05:00
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