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Rated 4.5 out of 5 by 394 reviewers.
Rated 5.0 out of 5.0 by newcastle trip good hotel clean and comfortable in a handy location April 27, 2015
Rated 5.0 out of 5.0 by Happy again :) Another consistent great stay at Newcastle, the hotel is always fresh and comfortable, nothing is to much problem for the staff. The rooms are clean warm and welcoming. The price has gone up but then that's to be expected. so handy for the town and station. I could stay anywhere in Newcastle but I always enjoy my stay at the HIE Newcastle, so why go anywhere else... thanks Holiday Inn Express April 27, 2015
Rated 4.0 out of 5.0 by Good Value for Money Clean and updated hotel with great staff! The only thing that lets the hotel down is the noise outside from nearby pubs/clubs/student quarters - this is outwith the hotel's control and they do offer ear plugs to help combat the noise. April 27, 2015
Rated 5.0 out of 5.0 by In the heart of Newcastle Breakfast was great, the room was so comfortable, shower was lovely. Staff were friendly and helpful. Easy to get to most parts of Newcastle City centre, takes 5 minutes to get from the station to the hotel and the Radio Metro Arena is a 10 minute walk. April 23, 2015
Rated 5.0 out of 5.0 by Great service, nice rooms and food Nice hotel with pleasant staff, room clean and bright with plenty of space, food excellant and a nice variety for all, customer service excellant and wifi service good overall would recommend April 22, 2015
Rated 5.0 out of 5.0 by Gutes Hotel Problemloser Aufenthalt, sauberes Zimmer mit Wasserkocher und Internet, freundliches Personal April 22, 2015
Rated 4.0 out of 5.0 by friendly staff, good location Easy to get to from the station. We'd requested a family room and were placed in an accessible room, which had more space for a double bed, double sofa bed and travel cot. However, this meant there was only a wet-room style bathroom, which is not ideal for small children. We did not complain about this as the larger room was given to us as a nice gesture. My husband did not find the bed comfortable and we did not have a great night's sleep as the room was too hot but the aircon too noisy for the children. The breakfast was fine, the only negative about that would be no bacon and the provision of cheap sausages. Other than that it was good value. April 21, 2015
Rated 5.0 out of 5.0 by Excellent hotel in Newcastle City Centre Great location and very comfortable rooms. Staff are friendly and efficient and the free breakfast is really good. April 20, 2015
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