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Rated 4.4 out of 5 by 231 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn - Newcastle City Centre In a busy city-centre setting but reasonably quiet. The staff were calm and helpful. Good value for money. For those in a car, ascertain how to get to the parking before you drive into the city at rush hour! 05 November 2013
Rated 5.0 out of 5.0 by Great stay Great location, close to central station and only minutes from main shopping area in Newcastle. Close to Gateshead. Very good all round with excellent rates. 04 November 2013
Rated 5.0 out of 5.0 by Perfect for a short stay Great service, friendly staff, clean room - we stayed in a family room, one adult and 2 teenagers, my only slight gripe was that the room was a bit of a squeeze but for the price and location it was spot on. 04 November 2013
Rated 5.0 out of 5.0 by Great value Enjoyed 2 night stay at Holiday Inn Express Newcastle. Room was clean and well equipped. Staff couldn't do enough. Checked in early, only too happy to help with anything and always had a smile and a hello. Would recommend this hotel to anyone thinking of short break in Newcastle 03 November 2013
Rated 5.0 out of 5.0 by Great stay after being in hospital Staff were kind enough to let me in to my room early as I had an operation earlier on in the day. Room was clean and bed was comfy got a great nights sleep. Breakfast was lovely lots of choices. Would stay here again. 27 October 2013
Rated 2.0 out of 5.0 by Nice hotel, shame about the shower Hotel was really nice, as you would expect from a newly opened hotel. Shower was cold, as I only discovered when I tried it, a quick call to the desk revealed that the the boiler was broken, so I had to take a cold shower as I was driving down to Leicester that day. No apologies, just an assurance that it would be repaired eventually! 26 October 2013
Rated 5.0 out of 5.0 by great location comfy beds fantastic staff excellent value We are regular guests at this marvellous city centre hotel and the staff treat us like royalty! We always feel very welcome and enjoy everything about the hotel. The staff are fabulous fabulous fabulous already looking forward to our next visit. Thank you 25 October 2013
Rated 1.0 out of 5.0 by Breakfast was very poor!! No restaurant!! How can a company charge so much and not have a restaurant on site and breakfast was shocking! Cold! And no choice what so ever!! Won't be staying in the near future! 20 October 2013
Rated 4.0 out of 5.0 by Good stay Location good close to all amenities.Comfortable room for our stay.Friendly and very helpful staff.Only let down was the breakfast which there wasnt much choice. 19 October 2013
Rated 5.0 out of 5.0 by Efficient and friendly The location is excellent, station. It is comfortable and efficient, and is an excellent choice for those who visit Newcastle for business, meetings and short stays. 16 October 2013
Rated 5.0 out of 5.0 easy and simple This hotel was very easy to reach, the staff is extremly helpful and the rooms are simple but comfortable and very clean. WiFi is included in the quite reasonable price 16 October 2013
Rated 4.0 out of 5.0 by Quite the right place Great staff, good food options for breakfast, comfortable bed and the hotel ideally placed to explore Newcastle on a budget. Only one disappointing point was the room cleaning which for two days left a hotel card stuck to the floor, but the bathroom was kept spotless. 14 October 2013
Rated 4.0 out of 5.0 by Comfortable and Excellent Service Good hotel . staff brilliant and good experience overal 14 October 2013
Rated 4.0 out of 5.0 by Freindly Staff Excellent Service Very Helpful Good hotel, city centre location. no hotel parking but available almost on site 2min walk. Room warm, clean and nicely decorated [slightly small but it is an express hotel] Breakfast was average could have been slightly more variety but on the whole adequate. The staff were excellent, friendly and very helpful. Would I stay here again definitely. 11 October 2013
Rated 5.0 out of 5.0 by Great service We arrived in Newcastle in the morning, ofcourse our room wasn't ready yet. But we could check in anyway and they even had a luggageroom for the arriving guests. Great service! On the departureday we were again able to store our luggage in the luggageroom, and we could pick it up when we left town. 09 October 2013
Rated 4.0 out of 5.0 by Very good value for money Very good service. Warm welcome Very appriciated ! 06 October 2013
Rated 4.0 out of 5.0 by Enjoyable stay The location and room were great. Poor choice of hot breakfast. 03 October 2013
Rated 5.0 out of 5.0 by back again!!!!! we often have a night out in newcastle even though we only live 20 mins fron this great hotel, its cheaper than a taxi in and out of the city, it was my wifes birthday and we had time for shopping a few drinks and something to eat, only down side was we went to the very near indians for a meal and it was a terrible service, this did not spoil the night but it did put a damper on it. we wont let this put us off though, it will always be this hotel for us, car park next door and shops 5 min away. 30 September 2013
Rated 5.0 out of 5.0 by Very nice polite staff! very good,staff polite and helpful very good location.only downside was air con didn't work but I never let anyone know so didn't give them chance to sort out.breakfast was marked has good just because we both wanted a bacon sandwich which we found out they don't serve,but overall very good. 30 September 2013
Rated 4.0 out of 5.0 by HIE Newcastle Staff were friendly, polite & helpful. Room was comfortable & clean. Bar & restaurant area was clean & comfortable. Food was satisfactory 30 September 2013
Rated 5.0 out of 5.0 Best hotel I've been going to Newcastle for the last 2 weeks and i already feel at home, i am enjoying my stay and will be coming back there this week xx 29 September 2013
Rated 4.0 out of 5.0 by Comfortable stay but no atmosphere Comfortable and clean, friendly staff but let down by the bar area. We wanted a drink and a chat at the end of the day but the bar and seating was just not inviting, far to brightly lit and sterile. Shame really... 25 September 2013
Rated 4.0 out of 5.0 by Great Hotel - Clean and tidy with great location Travelling and lot and using Holiday Inn Hotels, this is one of ny favorite hotels, despite having to parking in the neighboring multi-story car park. The hotel is clean and well located and the service is good. Internet in the room is great for business users. 07 September 2013
Rated 3.0 out of 5.0 by pleasant stay The staff & general feeling was good but there were one or two things that would have improved our stay e.g. stains on the bedroom carpet, curtains hanging off the hooks & the pillow labels bore no relation to the type stated. These are only minor details but they do illustrate a lack of care in my eyes. 02 September 2013
Rated 4.0 out of 5.0 by Excellent value and service Extremely helpful staff, good rooms. Amazing value 01 September 2013
Rated 4.0 out of 5.0 by Quiet bedroom for city centre Staff welcomed me well. The room was quiet and clean, the bed was comfortable. Staff gave welcome advice for activities during the day and were very helpful. 01 September 2013
Rated 5.0 out of 5.0 by Great location, very comfortable, great value Stayed on a Tuesday night, great city centre location We had a room overlooking the square and found it nice and quiet Very friendly staff Clean comfortable room Would stay here again 31 August 2013
Rated 5.0 out of 5.0 by Room and service was first class Very enjoyable and comfortable stay. The rooms are perfect 29 August 2013
Rated 5.0 out of 5.0 by great experience first ippresions were great as we were having difficulties with our luggage the reception staff were so helpful we could not wish for more helpful staff well above there call of duty every thing was great including the room and breakfast plenty of choice would highly recommend this hotel so freindly and welcoming well done great stay pity it was,nt longer 28 August 2013
Rated 5.0 out of 5.0 by newcastle booked into the holiday inn waterloo was very clean n tidy .central to everything we need .would deff book here again , 28 August 2013
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