Rated 4.5 out of 5 by 645
Rated 3.0 out of 5.0 by Hegarty1959 Pleasant experience overall
Very cordial staff welcome. Excellent level of staff expertise.
Whereas most aspects of this hotel were adequate or better, value for money was poor, when compared with similarly priced hotels outside the IHG brand. Decent room , just lacking a safe. Good sleep quality - no obtrusive noise. An attractive proposition for families traveling on a budget, as there is free breakfast. Ingredients at breakfast were rather poor, so I shall probably cancel my next stay, as better deals are available at competing hotels with better facilities.
Well situated for local restaurants and the Chinese quarter.
April 25, 2016
Rated 4.0 out of 5.0 by madsuj HIEX newcastle
Great value place to stay. right next to train station and city.
April 15, 2016
Rated 5.0 out of 5.0 by Gary2312 Holiday inn Newcastle
a clean and tidy holiday inn with nice clean room and a friendly team .
my only criticism is that all though food was a plenty on the cooked side it was a little basic. although everything else was fresh and tidy
April 12, 2016
Rated 5.0 out of 5.0 by Lorraine57 First Choice for Accommodation in Newcastle
Best express ever stayed in. Others could learn from them!!! Even the pizzas were nice. Good linens and better sizing of quilts than many. Exceptionally clean- and I am fussy. Superb reception staff.
Only downside is parking- but I came by train. Parking an issue for many city hotels so no complaints. Was made aware of situation when I booked.
April 8, 2016
Rated 5.0 out of 5.0 by tiffanyclan excellent friendly service
A brilliant stay for our family of five, children slept really well as it was fairly quiet. a very comfortable stay for our two, three year old and six week old.
breakfast was perfect for our boys, wide choice of cereals and cooked breakfast. staff went out of their way to check how we wanted any help whilst staying here.
April 6, 2016
Rated 5.0 out of 5.0 by Paul R652 Excellent Customer Service
Just got back from a two night stay at this really well located hotel.
The main reason for this review was the exceptional response from the stall to a couple of minor problems with my room.
Les and Lauren in particular made this stay a memorable.
Thanks to all of the staff.
April 6, 2016
Rated 5.0 out of 5.0 by Anwar01 Personal, Simple and Brilliant
The best of the half dozen hotel chains I have stayed in recently.
Will book again when I go back near there.
April 5, 2016
Rated 4.0 out of 5.0 by DebzDav66 Great service and great location
Found this hotel to be ideally located a few minutes walk from train station, and only a 10mins walk into shopping centre. Situated in a quadrangle, with an excellent Indian Restaurant opposite, and The Discovery Museum on the road behind hotel which was well worth the visit (and free entry!) My only gripe was that the family room was a bit cramped with 2 teenagers sharing sofa bed
April 4, 2016