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Rated 4.4 out of 5 by 440 reviewers.
Rated 3.0 out of 5.0 by Poor Breakfast Ideal location in the town centre, rooms clean and comfortable. Breakfast choice for hot food very poor, beans scrambled egg and sausage! Where was the bacon, mushrooms, tomatoes, hash browns, fried bread, black pudding, fried or poached egg!!! Also not enough breakfast tables available, very awkward and uncomfortable trying to eat off of a low level coffee table. What was available was very nice and tasty, just not enough hot food options July 4, 2015
Rated 4.0 out of 5.0 by A Friendly and Central Location The hotel is conveniently located within 5 mins walk of the central railway station which was of great benefit to us having arrived from the airport. A very friendly hotel where staff can't do enough for you. Our triple room on the top floor was comfortable and clean and ideal for the weekend break although we did experience traffic noise and some noisy hotel party guests at times. Would like to see more hot breakfast choices on offer like the main Holiday Inn chain. July 3, 2015
Rated 4.0 out of 5.0 by Very child friendly Enjoyable stay here with a toddler and new born, staff very friendly with both us and children, Upgrading work inside hotel going on but was unable to hear it at all, very close to main station which was Ideal to locate with double pushchair, no need for taxi,s and Ideal for us visiting family July 2, 2015
Rated 5.0 out of 5.0 by Newcastle City centre stay This was my second stay at this hotel which is ideally situated in the city centre and only a short walk from Central Station. We had a warm and friendly welcome on arrival. All staff were pleasant and spoke in passing. Our room was immaculate and comfortable. The bar / breakfast area was bright and comfortably furnished. Cooked breakfast was lovely. I do like to have fresh fruit at breakfast so this was the only thing which could have been better. Would definitely stay here again and recommend it to other guests. July 1, 2015
Rated 5.0 out of 5.0 by Great Service Front desk staff extremely helpful. Breakfast was very good. The only problem was the heat in the bedroom. Too warm for that time of the year. July 1, 2015
Rated 3.0 out of 5.0 by Great location 5 minutes walk from train and metro station. closed to city centre. overall good facilities and staff in general providing service what you expect. the room is comfortable, air con was easy to us, bathroom clean. breakfast time can be quite busy and congested particularly at weekend as so many people crowded in the small food area, even though the seating area is quite big could be difficult to find a table. July 1, 2015
Rated 3.0 out of 5.0 by Good hotel but noisy This was a nice comfortable hotel with friendly and helpful staff. Unfortunately its on a busy road with police and other sirens going past all night. The kettle was also a bit broken with a faulty connection although I eventually got the knack of making it work. June 30, 2015
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