Rated 4.5 out of 5 by 602
Rated 5.0 out of 5.0 by B2BLtd Excellent Experience
The reason for the visit was a family celebration. Everything about the hotel including location was ideal. A strong North East welcome was offered. & well received. Thank You
February 3, 2016
Rated 5.0 out of 5.0 A great place to stay
We only stayed one night to have an evening with friends.
The hotel is well placed for access into town, and easy to find - if you don't venture into the one way/bus lane system of central Newcastle !
The council multi-storey carpark is secure, right next door and free for parking from 17:00 to 08:00. The hotel has recently undergone a refurbishment and everything is clean, bright and welcoming. The bathroom unfortunately let the rest of the Hotel down with cracked sink and tiles which were clearly not included in the refurb- that said, the room was very clean. What was exceptional was the welcoming, warm and helpful staff.
Drinks are, as always, expensive but a least served with a smile. We didn't eat anything here other than the inclusive breakfast, which is standard HIE though the pastries were much fresher than other hotels I have stayed in.
We would stay here again - good value, clean, spacious and convenient location
February 2, 2016
Rated 5.0 out of 5.0 by jillybabe hotel brilliant
excellent 5 star what more can I say .in the centre of everything, beds super comfy, staff brilliant
February 1, 2016