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Rated 4.3 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel We spent one night at this hotel and had a very good experience. The hotel is a newer property and was very up to date, clean and comfortable. The front desk staff was very friendly and check in and check out was very quick and easy. I recommend this hotel when staying in Niagara Falls. 20 November 2014
Rated 5.0 out of 5.0 by Overall Service Several people with my company stayed at the Holiday Inn for 5 weeks for work and it's a great hotel. Staff was great and accommodated all of our needs. Thanks for a great stay!!! 17 November 2014
Rated 5.0 out of 5.0 by Excellant Stay Good value, comfortable beds and linens, good breakfast coffee all day and night 17 November 2014
Rated 4.0 out of 5.0 by Excellent Staff My husband and I recently stayed at this Holiday Inn while doing some shopping in the area. We found our stay to be relaxing and the staff to be very friendly and courteous. Our only concern was with the noise from the elevator traffic at night time when we were trying to sleep. If you are a light sleeper, ask if the room is located near the elevator before booking. Other than this, I would recommend this location to others. 16 November 2014
Rated 5.0 out of 5.0 by Strictly Business I stayed at this Holiday Inn Express as part a of a business trip. This turned out to be a fine place for my stay. The person at the front desk greeted me pleasantly and offered to make a slight change in my room that worked out great for me. I was upgraded to a room with a Jacuzzi which was great after spending 8 hours driving that day after business ending at 3:00 that afternoon. I stay in many HI hotels and HIEX facilities, this one was one of the more enjoyable ones for me to visit. 08 November 2014
Rated 5.0 out of 5.0 by Great service Very friendly staff and very helpful Pool was great after a day of being in the malls Breakfast was awesome 08 November 2014
Rated 5.0 out of 5.0 by Excellent Stay in Niagara Falls NY clean room and bathroom comfortable bed excellent overall hotel 05 November 2014
Rated 5.0 out of 5.0 by Comfortable room and great service Pet freiendly is a welcome find in this area. This city has the highest crime rate in NY and I did not feel at risk while in this hotel. 04 November 2014
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