Rated 4.4 out of 5 by 61
Rated 3.0 out of 5.0 by jerry24 Dirty cold pool area..
Pool smelled like urine!!! Not sure if cleanliness of the pool depends on the time of day we went (evening) but we were sorely disappointed by the experience. It was also cold. The last Holiday Inn we stayed at had a nicely heated pool area and we were hopeful that all HIs had the same standards. Breakfast was okay except for the eggs which were tasteless - we witnessed a few other guests dumping eggs in the garbage.
11 December 2013
Rated 4.0 out of 5.0 by kandl74 Better than expected
After reading the reviews we were pleasantly surprised. We used our points, the person at the front desk was friendly and had everything ready to go. The room was clean, we didn’t find any bugs. The pool was clean, the fitness center was adequate. Breakfast was better than expected, the hotel changed it from day to day, nice touch. We enjoyed our stay, note there is nothing close by so you should have a car. I checked on the cost of a cab to the falls and was told it would be five dollars. Overall it was a nice stay.
01 December 2013
Rated 5.0 out of 5.0 by Mikmik22 Perfect Hotel
Will definitely go back again and again. Very hospitable. Very warm and accommodating staff and front desk. Very clean hotel.
18 November 2013
Rated 4.0 out of 5.0 by sunder Decent hotel to stay. Very good front desk staff
The Hotel was good in all respects. Very good rooms. We did not have breakfast as we had to leave the next morning. However they packed a few things and gave. This hotel is very far away from Niagara falls and you require to take a taxi from here which will cost about 20$ on way. The Bufallo airport too is very far away and it costs about 60-70$ to reach airport.
10 November 2013
Rated 5.0 out of 5.0 by Mulabbs Convenient location, clean and larger than expected
We initially wanted to stay closer to the falls - so glad we didn't as that area is very run down. We made a great selection with Holiday Inn Expresss. It's convenient to Outlet Mall and Galleria Shopping and located in a nicer part of town. It was clean and the room/suite was larger that we had expected, offering a nice space to unwind and relax after shopping. I liked being able to look out window and see my car safely parked in well lit lot.
07 November 2013
Rated 5.0 out of 5.0 by DashScavenger5 Friendly Staff
The staff made you feel like you were a guest in their home.
05 November 2013
Rated 5.0 out of 5.0 by EHSOhio A Little Dated, but Nice.
Staff was friendly, and my overall experience was good. It is close to restaurants and shopping. If in the area, I would stay here again.
04 November 2013
Rated 4.0 out of 5.0 by EJH313 Great Hotel, Invisible Room?
My coworker and I stayed at this hotel during a business trip. The breakfast was good for a free continental; There was a good selection and we didn't walk away hungry either morning we were there. The front desk was helpful and courteous. My only complaint was that I was in the last room down our hallway. The numbering directional system when trying to find the room stopped at the number before mine (I believe my room was 427, and numbering on the directional signs stopped at 426). When we came back from working after our first night, my coworker's room exactly next to mine had been cleaned, but my "invisible" room had not been touched. I'm not a dirty person and don't move around much when I sleep, so it wasn't a big deal, but just confusing that the 6" gap between our doors seemed to be the stopping point for the cleaning crew. I'd still stay there again though, of all the hotels on Niagara Falls Blvd., this definitely appeared to be the nicest and the price was excellent.
28 October 2013