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Rated 4.3 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 by Consisitency Everyone was friendly, the hotel is clean and the beds are vary comfortable. Breakfast is always good. 21 October 2014
Rated 5.0 out of 5.0 by Great staff staff was very helpful in answering our questions. breakfast was delicious 17 October 2014
Rated 5.0 out of 5.0 by Great Experience Overall pleasant experience in relaxed environment with devoted staff keeping the high standards of IHG hotels group. I am a frequent traveler and a busy legal professional looking to relax in a friendly environment, the staff at this location are extremely friendly and caring rightfully making the organization proud of their services. Although the location is a little away from the attractions but the service I received made it a worth while stay. 13 October 2014
Rated 4.0 out of 5.0 by good sleeping everything was good thanks food wasn't very good but to be expected for free internet was good checkout was easy front desk was friendly and attentive 13 October 2014
Rated 2.0 out of 5.0 by Small cramped room Nothing special. Not a typical HIE room (supposedly handicapped accessible). We took this room because supposedly there was nothing else available. Overpaid for the cramped space - almost half the size of a typical HIE room. No space on bathroom sink to set anything. For a handicapped room, the hand-held spray nozzle had to be adjusted from the top of the shower head. 11 October 2014
Rated 5.0 out of 5.0 by Niagara 2014 Excellelnt service at check in and check out. Typical hotel breakfast, limited choices so-so quality. 09 October 2014
Rated 4.0 out of 5.0 by Perfect stay Had a good memorable time by staying at this property. It is worth 07 October 2014
Rated 5.0 out of 5.0 by 3 night stay I really enjoyed my stay at the Holiday Inn Express and Suites Niagara Falls. I liked how close it was to everything like restaurants, shopping, and the Falls of course. I also felt safe around the area. I was pleased with the breakfast, as simple as it was. 07 October 2014
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