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Rated 4.4 out of 5 by 170 reviewers.
Rated 4.0 out of 5.0 by Excellent Front Desk service The gentleman checking me in stood out as providing quality customer service, recognizing that I'm a Priority Club member and taking special care of my needs. I wish that I could remember his name, but my guess would be Justin. 03 March 2015
Rated 5.0 out of 5.0 by clean, professional and efficient as well as price point friendly Absolutely meets the businessman's expectations in every facet. With an excellent staff and a well maintained facility, this hotel will meet be the best choice in North Bay! 02 March 2015
Rated 5.0 out of 5.0 by Location a Wee Bit tired Hi. I think there was a lot of sugar in the breakfast choices and this should be reviewed. The breakfast room is also starting to look a little worn out, It was a cold weekend and the fireplace should have been on. The front desk needs a few more take out food menus. The mattress in our room was hard and bouncy , so we did some tossing and turning, but it was average. The ceiling light in the entrance to our room was not working and was not fixed over the weekend, so it made the room kind of dark. Overall though , staff were friendly and helpful and I will come back. 25 February 2015
Rated 5.0 out of 5.0 by great stay excellent stay, very comfortable bed, modern furniture 22 February 2015
Rated 5.0 out of 5.0 by Warmth during the winter cold! The hotel was comfortably heated even during the coldest early February on record. Common areas were also well heated - in spite of the proximity of the main entrance! 21 February 2015
Rated 5.0 out of 5.0 by Air conditioning The fan in the incremental unit starts and stops even if thermostat is in the fan on mode. A fan on all the time makes for a better sleep as it does not start and stop all night. I finally got up and turned it off completely, however then hallway noise is more prominent. Other than that excellent accomodations. Thanks 17 February 2015
Rated 4.0 out of 5.0 by Great Hotel for business travel Hotel is located great for travel and business. I have always stayed here since it open. 17 February 2015
Rated 5.0 out of 5.0 by Great service We stayed here for two nights in late January and the hotel staff and facilities totally met my expectations. 09 February 2015
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