Rated 3.8 out of 5 by 128
Rated 1.0 out of 5.0 by OutAndAbout No airconditioning / poor invoicing
... the air conditioning on the 1st floor has been down for approx. 1 month - the room was hot and humid ...
... staff at the check-out don't know how to operate the system - information printout instead of an invoice; charged in the wrong currency ... FRIENDLY BUT INCOMPETENT
Sorry, but this is really poor service ...
18 October 2014
Rated 3.0 out of 5.0 by Team22 Good place to stay - don't eat there
Best feature; Asda is in the carpark!
Stayed here for a sporting event. Hotel was convenient and everything you would expect from a known brand EXCEPT; big mistake to eat there in the evening. We were a party of 16 and we arrived at 8pm so didn't want to go out and find food. Chose to eat in. 2 girls on duty did their best but were totally overwhelmed. Manning front desk, bar, waitressing us AND preparing the food just didn't work. Food took ages, some was burned, chips dried out, portions far, far too small and it all came out 1 at a time with a wait of at least 5 minutes between each person. Our first finished eating nearly an hour before our last got their food. And ll for normal restaurant prices!
Some of us walked over to Asda after we had eaten to buy food to keep us going.
16 October 2014
Rated 2.0 out of 5.0 by unhappycust whole exoerience
The whole experience was the worst in all my visits to a holiday binn and I would not stay at this location again, the staff were not interested and this is why I did not bring to attention the problems I incurred
08 October 2014