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Rated 3.7 out of 5 by 163 reviewers.
Rated 3.0 out of 5.0 NOISE CAR PARK CLOSE BY STAFF ARE FRIENDLY AND ATTENTIVE, VERY PROFESSIONAL. ROOM STAFF ARE LESS SO TOWEL CHANGES ARE SMALL TOWELS LEFT WHEN LARGE HAVE BEEN TAKEN, MILK AND TEA TRAY NOT REPLENISHED VISIT TO THE RECEPTION SORTED THIS OUT. THE NOISE FROM A LOCAL CAR PARK LETS THIS HOTEL DOWN SO MAYBE REQUEST A ROOM A THE BACK . 28 January 2015
Rated 5.0 out of 5.0 by H Express Norwich Comfortable, fresh clean surroundings well lit. Bedroom spacious with large comfortable beds with fresh linen and thick cotton towels. Great prices and complimentary Wi Fi. 22 January 2015
Rated 5.0 out of 5.0 by Great weekend We stayed here for 2 nights, from the minute we arrived I was impressed. The staff were so helpful. The room was great, roomy and comfortable, there was 3 of us in the room. We had plenty of towels etc. Breakfast is nothing special but there was still plenty to eat. All the staff were helpful and the hotel is very clean. Perfect base for our weekend in Norwich. 21 January 2015
Rated 5.0 out of 5.0 by Excellent staff The hotel, whilst only 2 star rated, was by the efforts of the staff, in particular Tom and Tim, made to feel like a 4 star establishment. My wife and I would highly recommend this hotel for short stays. 07 January 2015
Rated 3.0 out of 5.0 by clean and comfortable and friendly staff The holiday Inn Express Norwich is ideally suited to our needs. It offers a good location and is reasonably priced for an overnight stay. The hotel reception / restaurant / bar are open plan and staffed by the same staff but, it is efficient and friendly and the menu is comprehensive and also reasonably priced. If you are only staying in Norwich for a weekend you can be sure the Holiday Inn Express offers cleanliness, value and a good nights sleep. 04 January 2015
Rated 4.0 out of 5.0 by Great value and what you would expect Great value deal with breakfast and use of the health centre next door with swimming pool. 02 January 2015
Rated 5.0 out of 5.0 by Clean and friendly The staff are so helpful here and the complimentary breakfast exceeded expectations as there were hot choices as well as continental. The rooms are clean and comfortable. I would definitely stay here again. My only (small) concern is that the room windows do not open and it took us a long time to work out how to make the room cooler but once we had mastered the air con the stay was perfect. It's close to the airport and the city so an ideal location. 26 December 2014
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