Rated 3.6 out of 5 by 152
Rated 4.0 out of 5.0 by invisibleman Good location - poor breakfast
Nice hotel in good location in Nottingham. Check in was easy, but had to do it again the next day as my rooms were booked on different reservations and had to get my key changed. (no big deal but why?)
Hotel was very busy, probably full and not enough tables at breakfast which I found to be poor quality. Because they were busy, items were missing and not replaced quick enough for demand. Clearing tables was also a challenge because of the number of customers.
Did not bother with breakfast on the second day.
Room was good, but double bed small. Clean, but no drawers only open plan wardrobes.
OK for one or two nights.
15 July 2014
Rated 5.0 out of 5.0 by Would-stay-again Great Stay !
Went to see Daryl Hall and John Oates at the Royal Albert Hall and stayed at this hotel for the night as its very close so was ideal .
Location is superb as its in the city centre local to the train station and shops .
Had everything in the room , bed was comfortable and room spotless . Very impressed with the service , breakfast was great !
Will definately stay here again in the future as price was very good also .
10 July 2014
Rated 5.0 out of 5.0 by Stephen987654 Only 1 small (almost irrelevant complaint)
You know - I was very surprised with this hotel. I assumed there would be hen and stag parties here and there was and combined with city centre noise I thought it would be quite noisy - hardly heard anything at all except a couple of door slams.
There was stag/hen do's actually on the floor I was on but the good noise insulation in the hotel helped massively.
Breakfast great, location great, staff great - no problems at all service and location wise.
So the one small complaint i have. If you want a twin room (i.e. two single beds) these are all on smoking floors. 3 of 4 rooms we couldn't tell anybody had been smoking in it - the other one really had a bad stale smoke odour to it. Not very pleasant at all. You don't actually get a choice between smoking and non-smoking which is a little annoying.
But that is it!
10 July 2014
Rated 4.0 out of 5.0 by yorkshirelass57 Ideal base for visiting Nottingham
We have used this hotel before and find it ideal for visiting Nottingham. Although on a main road roundabout it was not in the least bit noisy. It is close to lots of restaurants, bars and the shopping area. It is only about a 10 minute walk to the Castle and within walking distance of the Arena.
08 July 2014
Rated 2.0 out of 5.0 by bigalf10 great service but not comfortable bed
not what I was expecting for what I paid .if you have a bad back or like a good quiet night sleep don't come here very uncomfortable flat pillows traffic noise and I was on floor 4 .if you like your bacon in a morning well you wont get none here . me I don't think ill be coming again iv had better bed
06 July 2014
Rated 4.0 out of 5.0 by Omniscient1 In the middle of town
A good Express, staff are friendly and helpful. Parking is convenient (but 3rd party) to the hotel. The room I stayed in was bigger than I expected but it was at the end of a corridor. Even though its in the middle of town it was still quiet (I was on 4th floor).
30 June 2014
Rated 2.0 out of 5.0 by Helen* Good room but kept awake until 2am by noisy drunk guests
Hotel is in a good location. Staff friendly. Room as you would expect, good facilities and clean. Good variety for breakfast. Only downside was noisy drunk guests who were shouting and swearing and banging on a door to one of the rooms. This went on from 11pm till 2am. Totally unacceptable.
29 June 2014
Rated 1.0 out of 5.0 Poor customer service
room 339 should be avoided at all costs, smells of urine. management not concerned and offered very poor customer service. I will never stay at this holiday inn again. the feedback from my colleagues staying at the same time was also very poor. Holiday inn need to urgently look at this venue.
23 June 2014