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Rated 3.5 out of 5 by 189 reviewers.
Rated 3.0 out of 5.0 by Location The Hotel is centrally located thus convenient as a meeting point. 25 September 2014
Rated 4.0 out of 5.0 by Very helpful staff Stayed for one night for my hen party. The staff were very friendly and helpful. The rooms were extremely clean and quite spacious. My only critique would be that the hall carpets were quite dirty witha few large stains visible. Other than that it was a very enjoyable stay and would recommend this hotel. 24 September 2014
Rated 4.0 out of 5.0 by Only have one complaint - the bed !!!! I was really happy with my stay at this Hotel, until I went to sleep, or tried to sleep, in the bed ! It was shockingly uncomfortable and my other half and I "rolled" into the middle of the bed all night, which meant a rough nights sleep,which is such a shame as everything else was great value for the price we paid for the night. Check in was quick and easy. Room was basic but more than adequate. Bathroom and shower were fine. Breakfast was good, again, for the price we paid. Location was fantastic. Car parking is tight as others have said but we only have a smallish car so had no problems. Shame about the mattress as sleeping there was the main objective after seeing a show. 23 September 2014
Rated 5.0 out of 5.0 by Right in the Centre The hotel is in a great location, convenient for walking to Parliament St and many shops/ restaurants. While my room only had a view of roof-tops, there was no street noise or noise from inside the hotel all night. 20 September 2014
Rated 5.0 out of 5.0 by great breakfast Hotel room adequate. Carpet a bit stained. Double room plus third bed. Beds comfortable. Hotel quiet even though it was next to a roundabout in the city center. Breakfast was fantastic. Plenty available, quickly replenished and very fresh. Not rushed even though it was very busy. Standard comparably to Holiday Inn in California last year. 16 September 2014
Rated 1.0 out of 5.0 by Wouldn't again Even though it was an express I expected more. It was dirty, the sink was cracked, marks on the couch (I DONT want to know what it was!!), the shower filled so you had to stop half way through to, marks up the wall, a security door that led to the corridor to the room that didn't lock!!, the lift was DISGUSTING. I DONT ACTUALLY WANT TO USE POOR ON THE SCALE, AS IT WAS WORSE!! I have entered pictures of all my pictures. Wipe your feet on the way out. Another guest?? Brought her plate back down to the breakfast area in pjs. Distinct feeling she lived in the place. YUK 13 September 2014
Rated 1.0 out of 5.0 by Worst Hotel I've ever stayed in Ok to list the problems; When explaining the loyalty card staff seem indifferent. When going to the room the lifts did not work with alarms sounding every time the door closed. When I finally got up to the room I found I had been checked into a room that was already occupied - walking in on a half dressed guest is not much fun. I'm pleased it was another man, if I had walked in on a half dressed lady there could have been all manner of problems. I got a half mumbled apology from the staff member on the desk although I think this was more down to embarrassment than anything else - although she was left to deal with everything as her colleague ignored myself and the other guests waiting to be seen to. When I eventually got into a room I was faced with a sagging thread bare bed and a toilet that did not flush properly without twenty minutes worth of effort. In the end I gave up and went out. In the morning the breakfast offer a limit choice of sausage and scrambled eggs both of which were poorly cooked. In all my time visiting hotels I have never wanted to spend time away from a room as much and was pleased the only thing that went smoothly was the check out. y few weeks. All in all I have advised all of my business colleagues to avoid this hotel and we have a group in Nottingham ever 13 September 2014
Rated 4.0 out of 5.0 by Good overall stay. This is the 2nd time we have stayed at the holiday inn express and to be fair I am quite a fussy person but this hotel wasn't too bad hence us staying there again. its cheap and cheerful. Needs a few tweaks here and there as there was stains on the carpets not just in the room but in corridors but bathroom was clean and tidy, and bedding was nice and fresh but we had a very noisy bed nothing to be bothered about as we only stayed the one night. checking in and out is easy and quick. Breakfast is ok for what you pay and the staff are always refilling to ensure there's enough to go around. overall if this hotel took care of the little bits then it would be the ideal cheap and cheerful hotel. But the little bits wouldn't stop us from staying there again. 12 September 2014
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