Rated 4.4 out of 5 by 94
Rated 4.0 out of 5.0 by ExperiencedHotelGuest Easy to find and very pleasant staff
This hotel is easy to find from the M6, whether travelling north or south and is located on a business estate.
I arrived at 20.45 and was met with a very warm welcome. Check-in was straight forward and efficiently dealt with and the hotel and room were clean, tidy and in good order.
As the hotel does not have any dinner facilities I ate at the Fare& Square restuarant next door. Nothing particularly exciting about that.
Fortunately the breakfast next morning was good, well presented and attended by very pleasant and helpful staff.
Will use this location again.
09 December 2013
Rated 3.0 out of 5.0 by Tufty Dreadful bed and noisy first room. Moved and second room much better
Despite requesting a quiet room our first night couldn't have been any further to the contrary. The bed was dreadful and the double glazing inadequate and drafty. Once moved the room was far better. No noise and bed reasonable.
Why we couldn't have been allocated this room in the first place is beyond me. Staff were friendly and accommodating. I recommended this hotel to two families who attended at the same time. Their experience was equally as poor as my first night.
Embarrassed to have recommended it to them as I felt responsible for their poor experience mainly due to noisy guests.
05 December 2013
Rated 5.0 out of 5.0 by Ridbensdale Greet stay as always.
With the exception of noisy guests above me, my stay was of its usual high quality.
I look forward to my return in January.
28 November 2013
Rated 4.0 out of 5.0 by NeverStopExploring Nuneaton 3 nights
A regular venue and as always the staff are very friendly and recognise you as an individual customer.
The only two downsides on this latest visit was
1. the new free WiFi is very slow, so much so almost unworkable
2. no fruit bowl out at breakfast
23 November 2013
Rated 5.0 out of 5.0 by orpington great service
being disabled, the lady receptionist carried my holdall for me and the next day I lost my car keys They were so helpful and eventually they were found by the cleaning lady in my room. Thank you all again. xxx
20 November 2013
Rated 3.0 out of 5.0 by Chudleigh FLAT AS A PANCAKE
Next time could we please have some new pillows that are plump and have some filling. Room equipment needs testing as the hair-dryer was de funked as well as the telephone.
18 November 2013
Rated 5.0 out of 5.0 by MaryJane2 Good as ever
Only down side is the building work being carried out next to the hotel, no chance of a lie in as the machinery started by 8.00a.m.
15 November 2013
Rated 4.0 out of 5.0 by ian2101 Nuneaton
Great location and fairly good hotel, towels were a little smelly and no too sure that a pleasant detergent was used. I would recommend the hotel wash all towels in a soft detergent
12 November 2013