Rated 4.2 out of 5 by 190
Rated 4.0 out of 5.0 by KTKent Very good stop-over hotel
Very comfortable hotel offering excellent staff and value for money if needing a stop-over on a journey across the country.
23 July 2014
Rated 5.0 out of 5.0 by Be-gdgirl Most enjoyable stay
The staff were all very friendly, efficient and welcoming.
There was a relaxing and comfortable atmosphere throughout the hotel.
All areas were very clean and bright.
I have stayed here before and found my latest stay even better than before.
23 July 2014
Rated 4.0 out of 5.0 by hams1948 A favourable return
The poor mark relating to sleep quality was much to do with the weather temperatures and the airless and uncomfortable atmosphere, somewhat outside of the hotel control,
Otherwise a good experience.
22 July 2014
Rated 4.0 out of 5.0 by lorraine55 stay
Reception staff and breakfast best things about stay. Sometimes find housekeeping disappointing, Must remember to vaccuum "hairy" wallpaper and not leave sticky bits on carpet.
15 July 2014
Rated 4.0 out of 5.0 by Buggy75 Great Staff
Staff always on hand to help with a smile on their face.
13 July 2014
Rated 1.0 out of 5.0 by Ken962 Room not as booked
In the week before my travel I phoned the hotel to ensure that the sofa bed would be made up as per booking request. The staff member I spoke to confirmed it would. Arrived late and tired and when booking in I asked again if the sofa bed was made up, we were told that it was. Of course when we got to the room it wasn't. Phoned reception and was told it would be sorted in a few minutes after about 10 mins through frustration went back to reception. The member of staff was busy and although apologetic he was unable to make the room as required until free. Eventually at our suggestion we moved to a twin room. In short the hotel is understaffed. Although I have stayed at Holiday Inn express in other areas this haschamgedmy opinion on the service they provide
10 July 2014
Rated 5.0 out of 5.0 by Gracelands Wonderful Coventry Weekend
Staying in Coventry to visit friends.Great hotel-clean comfortable and secure.Only downside on Industrial Estate so no access to National newspaers although complimentary daily available.Excellant-thank you all-wonderful staff.
10 July 2014
Rated 4.0 out of 5.0 by william 2 Welcoming Staff on reception
We had a lovely weekend. The staff were so friendly, more choice for breakfast would be a good idea. Walls between our bedroom and next room were thin, as we could hear their TV into the early hours. Could not fault room cleanliness overall a very pleasant stay, and would stay here again.
09 July 2014