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Rated 4.2 out of 5 by 187 reviewers.
Rated 4.0 out of 5.0 by stay Reception staff and breakfast best things about stay. Sometimes find housekeeping disappointing, Must remember to vaccuum "hairy" wallpaper and not leave sticky bits on carpet. 15 July 2014
Rated 4.0 out of 5.0 by Great Staff Staff always on hand to help with a smile on their face. 13 July 2014
Rated 1.0 out of 5.0 by Room not as booked In the week before my travel I phoned the hotel to ensure that the sofa bed would be made up as per booking request. The staff member I spoke to confirmed it would. Arrived late and tired and when booking in I asked again if the sofa bed was made up, we were told that it was. Of course when we got to the room it wasn't. Phoned reception and was told it would be sorted in a few minutes after about 10 mins through frustration went back to reception. The member of staff was busy and although apologetic he was unable to make the room as required until free. Eventually at our suggestion we moved to a twin room. In short the hotel is understaffed. Although I have stayed at Holiday Inn express in other areas this haschamgedmy opinion on the service they provide 10 July 2014
Rated 5.0 out of 5.0 by Wonderful Coventry Weekend Staying in Coventry to visit friends.Great hotel-clean comfortable and secure.Only downside on Industrial Estate so no access to National newspaers although complimentary daily available.Excellant-thank you all-wonderful staff. 10 July 2014
Rated 4.0 out of 5.0 by Welcoming Staff on reception We had a lovely weekend. The staff were so friendly, more choice for breakfast would be a good idea. Walls between our bedroom and next room were thin, as we could hear their TV into the early hours. Could not fault room cleanliness overall a very pleasant stay, and would stay here again. 09 July 2014
Rated 5.0 out of 5.0 by Great Service :) Pleasant Hotel To Stay In It Was Very Clean And The Staff Were So Polite Big Car park Great Area Its Situated 09 July 2014
Rated 5.0 out of 5.0 by good for overnight stay Friendly staff, clean hotel. limited breakfast selection but it is complimentary!. Only down side no air con in rooms and during the warm weather the rooms can become stuffy. 07 July 2014
Rated 5.0 out of 5.0 by Above & Beyond Ben on the front desk was very helpful when I needed assistance with booking issue. A good friendly atmosphere 07 July 2014
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