Rated 4.2 out of 5 by 211
Rated 1.0 out of 5.0 by olly3133 clean
did not sleep at all thanks to it being more like a youth hostile than a hotel and the staff were next to useless when I bought this to there attention. would I stay here again no!!!!
02 April 2014
Rated 5.0 out of 5.0 by JeanneBfromFL Most Awesome Staff and Service!
One of the highlights of my first visit to the UK was the amazing customer service exhibited by the hotel staff. All of them made me feel comfortable and welcome. I spent quite a bit of time talking with them about the uniqueness of the UK and sharing stories about my life in FL.
Caleb and John, especially, went beyond the call of duty. They provided me detailed information about Nuneaton, graciously filled my requests for extra coffee and sugar (for my room) and made taxi arrangements for me to get back to the airport ~ in addition to treating me with the utmost respect and sharing great laughs.
I will definitely choose the Holiday Inn Express Nuneaton for my next visit to the UK.
01 April 2014
Rated 4.0 out of 5.0 by squarecrumpets Great value but slightly noisy
This hotel is of great value. Free WiFi, ice cubes machine and breakfast are a bonus. The one complain I have is the noise from outside being audible despite the double glazed windows.
31 March 2014
Rated 3.0 out of 5.0 by Armesda Construction
Nice hotel, good service, however upon booking there was no info on the car park being a construction site. Diggers, workman and the rest starting work at 715am doesn't equate to a restful stay. Shame
29 March 2014
Rated 5.0 out of 5.0 by tony 1234 nice stay
welcoming and warm staff
clean and comfortable
excellent bar and staff
would have liked a bit of bacon for breakfast small niggle
could do with plug nearer head of bed for people who use breathing machines to sleep
over all great staff and great stay
27 March 2014
Rated 5.0 out of 5.0 by Hembo Good nights sleep
Overall I had an excellent stay, the shower was excellent however watch the floor as the splashes make it slippery just make sure you use the bathmat, the bar and lounge facilities were excellent with very good service from staff. A small delay at check in and check out but nothing to be concerned about. The only part that was not up to an excellent standard was breakfast where most of the food was barely luke warm which went cold quickly when on the plate.
24 March 2014
Rated 5.0 out of 5.0 by Miezekatze Gern wieder
nahe an Hauptverkehrsstrassen - deshalb etwas Lärm
20 March 2014
Rated 1.0 out of 5.0 by Thomas32 Nuneaton
The room was very noisy, it was above some sort of machine room. Very little sleep.
The double bed was in fact two single beds pushed together, one was taller than the other so there was a ridge in the middle.
The staff were unable to place priority points on card.
15 March 2014
Rated 4.0 out of 5.0 by crecendo nice room, very good bed
nice room and very good beds. The hotel is in a buisnesss park, not much to see.
Very poor breakfast
14 March 2014
Rated 4.0 out of 5.0 by linky excellent value
stayed here whilst visiting crufts (only 20 mins drive away) was ideal. Room was bright and spotless. Nice touch firm and soft pillows. Breakfast was good if a little basic. Staff extremely helpful from the moment we arrived. Would definitely recommend and will be back.
12 March 2014
Rated 3.0 out of 5.0 by Chaz2083 Clean hotel but not a wink of sleep :(
We stayed in room 203 right above the reception area, not only were we kept away by the noisy cab drivers flying out of the car park and revving their engines but also by the people smoking outside reception and the smoke was travelling up right through out window. So what with the continual noise and smoke we didn't get one bit of sleep.! The hotel was clean and tidy however. But no bacon in the morning for breakfast which was a little disappointing !
11 March 2014
Rated 3.0 out of 5.0 by MaDMaik Clean Hotel
The Hotel is not anything extraordinary - but its clean. The price includes breakfast, hard and soft pillows are available - business travelers might miss suit butlers and shoe polish machines.
Basic WiFi available at no cost, higher bandwith comes with a fee.
The staff is friendly.
The window in the room did not seal shut so there was more noise from outside and a draft - nothing that annoyed me but other guests might be more sensitive. The service promised to take care of the window however.
Also the bath rooms ventilation was a bit squeaky - again that did not annoy me.
There are some choices for having Dinner nearby, I would recommend the Beefeater Grill at Griff House. There's also a Franky&Benny's.
summary: the hotel is ok to stay in and is offering the kind of value for the money you would expect - nothing more but nothing less as well.
11 March 2014
Rated 1.0 out of 5.0 by Softlad Dog show.
Poor nights sleep due to being next to a dog that at 4.30 started barking at which point the owner started banging the doors in the room including the adjoining door at 5am they left the room. By this point I was wide a wake. I told the member of staff on check out and they said they would tell the management I have heard nothing and although a dog lover I've never had such a bad nights sleep and with a long drive the next night the service that I had was poor.
09 March 2014
Rated 5.0 out of 5.0 by Happas Great Service
Great location, quiet, fresh clean rooms, breakfast in nice surroundings, plenty of parking
08 March 2014
Rated 4.0 out of 5.0 by Davinder Good room size
I would say that my experience using the HIEX was excellent and i felf refreshed when i left the next morning,
07 March 2014
Rated 5.0 out of 5.0 by Max 1 Convenient and comfortable
Treatment of a 4 star hotel at 3 star prices. Clean and comfortable rooms and good breakfast. Certainly recommend this hotel and will be staying here again.
07 March 2014
Rated 3.0 out of 5.0 by Jaycee46 Noise Noise
The whole building rattles when somebody slams a room or wardrobe door. The sound insulation is very poor, and when other guests, who I think were tradesmen from the building site next door move out at 6am, sleeping is a thing of the past!
07 March 2014
Rated 5.0 out of 5.0 by iceman21220000 Comfortable bed and great service
The bed was very comfortable but the duvet was far too small even for someone only 5'9 and the breakfast was slightly disappointing as there was very limited choice on the hot food, otherwise was a clean comfortable and friendly hotel.
06 March 2014
Rated 4.0 out of 5.0 by Great holiday Good stay
Great location, loads of choice for places to eat, great for kids, bowling and cinema close at hand, no need to drive, all in walking distance
26 February 2014
Rated 1.0 out of 5.0 by Clve Noup to usual standard
I can usually rely on HIE to be clean, with good showers and efficient service.
There was a blockage in the shower so the tray filled quickly, therefore allowing for a very quick splash only. Not what you need after a long day at an exhibition. Every day I asked for it to be repaired, 3 times in all, and it was finally rectified on my last day.
Also the quilt cover was frayed and had tears,
Not up to standard!
22 February 2014
Rated 4.0 out of 5.0 by lorraine55 Nuneaton
I am always impressed by the reception staff; young man who helped us change room was particularly exceptional. True also of duty manager.
Disappointed in quality of general management.
Excellent disabled access.
19 February 2014
Rated 4.0 out of 5.0 by YLS Nanny Clean Room Friendly Staff
This is a clean friendly Hotel that offers a fair selection for breakfast. There are plenty of restaurants within walking distance if you want dinner,
13 February 2014
Rated 4.0 out of 5.0 by chasingclouds Comfortable, quiet short stay in a good location.
The hotel and our room was modern, clean and situated close to the town centre and other amenities.
The price included breakfast, however we chose to take advantage of a lie-in , unsure if a room service breakfast option was available.
Would definitely recommend and will be staying at this hotel and with The Holiday Inn again.
10 February 2014
Rated 4.0 out of 5.0 by Count2709 Excellent service
Good hotel. Great value for money. Excellent, polite service.
06 February 2014
Rated 4.0 out of 5.0 by QueenBess16 Good Hotel, Pleasant Stay, One Improvement to Make!
A pleasant, clean hotel, with polite reception staff. A clean and well maintained room, although smaller than other HIE we've stayed in.
Breakfast was OK but busy, and this meant the few staff on duty were very busy and items regularly ran out. Our main gripe with breaksfast though was the lack of milk warming facilities which we'd experienced at other HIE.
Apart from that we would return in future.
05 February 2014
Rated 5.0 out of 5.0 by LB281091 Good hotel for business
I stayed for 1 night for business, the room was comfortable, the staff were helpful. Generally a nice place to stay.
03 February 2014
Rated 3.0 out of 5.0 by big_t Passt schon
- wenig Frühstücksauswahl
- Personal freuntlich
- Bäder sind zum Teil nicht mehr ganz neu aber ok.
03 February 2014
Rated 5.0 out of 5.0 by Habbin Den Good Hotel
Every thing as you would expect.
Very clean and tidy.
02 February 2014
Rated 4.0 out of 5.0 by Tigger2 A pleasant stay but construction work nearby
We found the hotel largely excellent but there is construction next door which might be disruptive during week.
30 January 2014
Rated 5.0 out of 5.0 by joania Uncomfortable Bed but everything else fantastic
Stayed at the Holiday Inn Express in Nuneaton on 17th January. Great value for money. The complimentary breakfast was excellent. A varied choice from hot to cold. Sausage, scrambled egg, beans, toast, pastries, cereal, cheese, jam etc as well as hot and cold drinks (juices). The bar is great too 24 hour service and a comfortable and relaxed atmosphere. The staff were friendly enough and although we didn't need to ask for anything, we had the impression that nothing would have been too much trouble. The room, as well as all other areas, were clean, functional and decorated to a good standard. You can access the internet with ease and we used this even sitting in the car from outside the hotel. There is a vending machine in the lobby area which is handy if you don't like drinking tea/coffee which is complimentary in the room. The only down side to our stay was the mattress. On first impressions the bed is huge. A lot bigger than a kingsize however, it was very hard and uncomfortable. Great if you like sleeping on a concrete mattress and we are used to sleeping on a firmer bed, but this was something else. The pillows were a little too thin and could have done with another one (2 each were provided) but this along with the mattress is just a personal preference. We have stayed in the 2 other chain hotels which are close by, I wouldn't recommend the one by the petrol station (very grubby, dirty and well used little care and attention), however I would be happy to stay in the others. Both equally welcoming with great facilities and good customer service. For us, the Holiday Inn Express would be the preferred choice as it feels a little more luxurious with a better choice for breakfast. When I visit family next and need to book I'll be returning here even if the bed is too hard.
28 January 2014