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Rated 4.2 out of 5 by 229 reviewers.
Rated 1.0 out of 5.0 by Dog show. Poor nights sleep due to being next to a dog that at 4.30 started barking at which point the owner started banging the doors in the room including the adjoining door at 5am they left the room. By this point I was wide a wake. I told the member of staff on check out and they said they would tell the management I have heard nothing and although a dog lover I've never had such a bad nights sleep and with a long drive the next night the service that I had was poor. 09 March 2014
Rated 5.0 out of 5.0 by Great Service Great location, quiet, fresh clean rooms, breakfast in nice surroundings, plenty of parking 08 March 2014
Rated 4.0 out of 5.0 by Good room size I would say that my experience using the HIEX was excellent and i felf refreshed when i left the next morning, 07 March 2014
Rated 5.0 out of 5.0 by Convenient and comfortable Treatment of a 4 star hotel at 3 star prices. Clean and comfortable rooms and good breakfast. Certainly recommend this hotel and will be staying here again. 07 March 2014
Rated 3.0 out of 5.0 by Noise Noise The whole building rattles when somebody slams a room or wardrobe door. The sound insulation is very poor, and when other guests, who I think were tradesmen from the building site next door move out at 6am, sleeping is a thing of the past! 07 March 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The bed was very comfortable but the duvet was far too small even for someone only 5'9 and the breakfast was slightly disappointing as there was very limited choice on the hot food, otherwise was a clean comfortable and friendly hotel. 06 March 2014
Rated 4.0 out of 5.0 by Good stay Great location, loads of choice for places to eat, great for kids, bowling and cinema close at hand, no need to drive, all in walking distance 26 February 2014
Rated 1.0 out of 5.0 by Noup to usual standard I can usually rely on HIE to be clean, with good showers and efficient service. There was a blockage in the shower so the tray filled quickly, therefore allowing for a very quick splash only. Not what you need after a long day at an exhibition. Every day I asked for it to be repaired, 3 times in all, and it was finally rectified on my last day. Also the quilt cover was frayed and had tears, Not up to standard! 22 February 2014
Rated 4.0 out of 5.0 by Nuneaton I am always impressed by the reception staff; young man who helped us change room was particularly exceptional. True also of duty manager. Disappointed in quality of general management. Excellent disabled access. 19 February 2014
Rated 4.0 out of 5.0 by Clean Room Friendly Staff This is a clean friendly Hotel that offers a fair selection for breakfast. There are plenty of restaurants within walking distance if you want dinner, 13 February 2014
Rated 4.0 out of 5.0 by Comfortable, quiet short stay in a good location. The hotel and our room was modern, clean and situated close to the town centre and other amenities. The price included breakfast, however we chose to take advantage of a lie-in , unsure if a room service breakfast option was available. Would definitely recommend and will be staying at this hotel and with The Holiday Inn again. 10 February 2014
Rated 4.0 out of 5.0 by Excellent service Good hotel. Great value for money. Excellent, polite service. 06 February 2014
Rated 4.0 out of 5.0 by Good Hotel, Pleasant Stay, One Improvement to Make! A pleasant, clean hotel, with polite reception staff. A clean and well maintained room, although smaller than other HIE we've stayed in. Breakfast was OK but busy, and this meant the few staff on duty were very busy and items regularly ran out. Our main gripe with breaksfast though was the lack of milk warming facilities which we'd experienced at other HIE. Apart from that we would return in future. 05 February 2014
Rated 5.0 out of 5.0 by Good hotel for business I stayed for 1 night for business, the room was comfortable, the staff were helpful. Generally a nice place to stay. 03 February 2014
Rated 3.0 out of 5.0 by Passt schon - wenig Frühstücksauswahl - Personal freuntlich - Bäder sind zum Teil nicht mehr ganz neu aber ok. 03 February 2014
Rated 5.0 out of 5.0 by Good Hotel Every thing as you would expect. Very clean and tidy. 02 February 2014
Rated 4.0 out of 5.0 by A pleasant stay but construction work nearby We found the hotel largely excellent but there is construction next door which might be disruptive during week. 30 January 2014
Rated 5.0 out of 5.0 by Uncomfortable Bed but everything else fantastic Stayed at the Holiday Inn Express in Nuneaton on 17th January. Great value for money. The complimentary breakfast was excellent. A varied choice from hot to cold. Sausage, scrambled egg, beans, toast, pastries, cereal, cheese, jam etc as well as hot and cold drinks (juices). The bar is great too 24 hour service and a comfortable and relaxed atmosphere. The staff were friendly enough and although we didn't need to ask for anything, we had the impression that nothing would have been too much trouble. The room, as well as all other areas, were clean, functional and decorated to a good standard. You can access the internet with ease and we used this even sitting in the car from outside the hotel. There is a vending machine in the lobby area which is handy if you don't like drinking tea/coffee which is complimentary in the room. The only down side to our stay was the mattress. On first impressions the bed is huge. A lot bigger than a kingsize however, it was very hard and uncomfortable. Great if you like sleeping on a concrete mattress and we are used to sleeping on a firmer bed, but this was something else. The pillows were a little too thin and could have done with another one (2 each were provided) but this along with the mattress is just a personal preference. We have stayed in the 2 other chain hotels which are close by, I wouldn't recommend the one by the petrol station (very grubby, dirty and well used little care and attention), however I would be happy to stay in the others. Both equally welcoming with great facilities and good customer service. For us, the Holiday Inn Express would be the preferred choice as it feels a little more luxurious with a better choice for breakfast. When I visit family next and need to book I'll be returning here even if the bed is too hard. 28 January 2014
Rated 5.0 out of 5.0 by VERY GOOD BUT SHOCKING PILLOWS This Holiday Inn Express, is clean with freindly staff. Breakfast very good indeed given the price of the stay. ONE criticism - the pillows were shocking - ridiculously thin (about 4cm). I didn't complain as I was so tired - next time I will ask for more - so I suppose I only have myself to blame. 24 January 2014
Rated 5.0 out of 5.0 by first time user I am so happy that we chose the Holiday Inn at Nuneaton to stay at on a recent stop over for a party. The Staff are really Friendly and helpful the bed was so soft and relaxing and the shower was like a massage. Me and my wife enjoyed the experience so much we are going to book other Holiday Inns around the country and stay for the weekend they are also great value for money 23 January 2014
Rated 5.0 out of 5.0 by not just another budget hotel a bit more this is a change from the usual run of the mill budget hotels I use, staff very friendly and rooms light and well spaced, room to move in bathroom and also very light 19 January 2014
Rated 3.0 out of 5.0 by Autosports Weekend NEC this hotel is in easy travel of the NEC but away from the hustle and bustle . the breakfast is usual holiday inns ,nice start to the day ,without being overfilling there is pub chain next door for evening food the road outside can be little noise due lots of wear house around the hotel (only if you get a front of hotel room). Stopped at this hotel few times in past and may stay here again when back in area 18 January 2014
Rated 3.0 out of 5.0 by Useful and comfortable Upon arrival, room was freezing cold. No Heating - brought it to staff reception's attention and they rectified the problem. Heating simply wasn't turned on which was not a good start because it was New Year Eve, and it was strange they did not warm the room up ahead of our arrival. Fair play to them, everything else was good, comfortable, nice shower and clean. 16 January 2014
Rated 5.0 out of 5.0 by FANTASTIC IN EVERY WAY!!! From the moment we arrived the whole experience was faultless. We arrived to fantastic quick and very polite check in staff, very efficient, very happy and pleasant couldn't do enough for us, The Hotel its self is pristine and clean, very well looked after and a lovely temperature throughout as it was a very cold evening but it wasn't too cold or too warm it was a nice comfortable temperature throughout. The room was immaculate, fresh and spotless a good selection of firm / soft pillows well stocked with towels and tea and coffee, The bed was lovely and comfy and the room was very contained solid walls, no noise from outside or other rooms. Slept really well which is unusual when i am away from home, woke and went down for breakfast which was included with the room rate. The receptionist was a different member of staff from check in, but again, very polite and very pleasant. We helped our self to breakfast, a selection of buffet style hot and cold breakfast, Eggs, Sausage, Beans, a selection of breads , pastries and croissants, Cereals fresh fruit and yoghurts, jams and cereals. along with an array of tea, coffee hot chocolate and fresh juices. All layed out in a very clean area, all kept at a good temperature and all fresh and delicious, The kitchen lady looked lovely and presentable and regularly came to check and inspect the food levels and cleanliness, she also looked presentable and was polite. I honestly cant fault this hotel, not one little bit, it was pristine, well looked after, Excellent Value, Well located and the staff are amazing and make you so welcome, i have stayed in expensive exclusive hotels all over the UK, and the service at Holiday Inn Express Nuneaton beat them all hands down, I will when ever possible be going back to this hotel again, It was the best experience at a "chain hotel" i have ever had. And the price knocks the socks off other rivals ! where ever i can my business will now be with Holiday Inn Express. 15 January 2014
Rated 5.0 out of 5.0 by Great service at a great rate We were looking for a one night stay and found a great rate at the Holiday Inn Express. We were pleasantly surprised at how modern the hotel was and how good the facilities were. Everything was clean and the staff were particularly friendly and helpful. All-in-all, a great stay! 14 January 2014
Rated 4.0 out of 5.0 by Friendly Reception The reception staff are always very friendly at any time of your stay 14 January 2014
Rated 5.0 out of 5.0 by General opinoon of stay All round good and efficient service given at all times. My stay was short but provided the needs and comforts for myself and wife. 11 January 2014
Rated 5.0 out of 5.0 by Clean rooms, comfortable beds, great service We have used IHG hotels in a few locations in Britain, and none have ever fallen short of the usual friendly welcome, brilliant service, clean good size rooms, comfy beds and very nice hot breakfast, along with the usual cereals, croissants etc.. Wherever we go we try to find a Holiday Inn Express for our stay, whether short or long they never ever disappoint. 11 January 2014
Rated 4.0 out of 5.0 by Comfortable stay Thanks for a nice stay. We found it an easy experience and enjoyed the New Year celebrations 11 January 2014
Rated 4.0 out of 5.0 by Pleasant stay. This is a beautifully new hotel and it shows in the new, spongy carpets and the clean facilities. The foyer is open and spacious with friendly Reception to greet you. The breakfast was hot and plentiful. The large toaster was not working but three smaller toasters had been provided. The bedroom was very clean and neat. Two single beds pushed together made up the kingsize bed. That gap in the middle is never pleasant, but both mattresses were of good quality giving a good sleep experience. On the whole our stay was greatly enjoyed. I would love to see better security in the hotel. The doors to the passages and the lift were open to anyone. Other hotels have a mechanism where you have to slide your door card in order to gain access to the rest of the hotel and its bedrooms. Recommed stay when in Nuneaton. 08 January 2014
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