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Rated 4.4 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Great Location for Departure Great hotel to stay in if you have a flight to catch. I would not recommend if you are trying to be in the city for tourist attractions. Comfortable bed, very accommodating staff, and decent breakfast (I would not eat the eggs). The shuttle (tip the driver) is a nice attribute, but it is a first come first serve basis. There are a ton of Uber's in the area if you need a plan B. The maintenance man helped me drive the luggage cart into the elevator when I was stuck. Front desk was very upbeat and nice when I checked in. We stayed in the area in September and the BART did not go directly to the airport. You had to catch a shuttle from the BART to the airport and that was extremely stressful. The shuttle alone was worth a good portion of our hotel stay. (The BART now goes directly to the airport, but I cannot speak of the stress level it brings) 22 January 2015
Rated 4.0 out of 5.0 by Good airport hotel Good airport hotel with easy access and shuttle service to Oakland airport. Reasonable rates and standard Holiday Inn amenities. 21 January 2015
Rated 5.0 out of 5.0 by Spotless and Friendly This particular venue was extremely clean and well-lighted.The staff was helpful and went beyond the call of duty by seeing that we had hot food available for the first morning shuttle of the day at 4AM, which was GREATLY appreciated. 21 January 2015
Rated 5.0 out of 5.0 by So Close to Airport, yet so quiet..... Professional Staff.....Clean Room....clean bathroom.....could barely hear the airplanes, and I do mean barely. When Heat/Air on, could not hear them. For a business trip, close to the airport was a good choice. Was concerned about the potential for noise and once in the room and resting, it was an overall very good stay. Food, could have been better and fresher, however, it to was good. Bed is Awesome! Nice big TV. Could have had lamps with plugs built in for incidentals that we all come with. 15 January 2015
Rated 4.0 out of 5.0 by room and shuttle service Shuttle service was VERY slow for pick up either from the BART at airport or even worse when we arrived by air. Had to wait in excess of 30 minutes when hotel is only 5 minutes away. Room had a distinct smell of pipe smoke. 14 January 2015
Rated 4.0 out of 5.0 by Business Stay Everything was great except the wifi, this was very slow and intermitttent. 11 January 2015
Rated 5.0 out of 5.0 by Quiet, comfortable, efficient stay The shuttle service to the airport is fast and responsive (don't forget to tip!), and from the airport you can take BART anywhere. The hotel staff was super nice and very efficient in getting us checked in and to sleep and getting us takeout menus for local dining establishments (beware: most takeout places stopped taking orders by 9PM). It was clean, had no smell, and was very comfortable. It is exactly what I wanted in a hotel. The breakfast was OK; eggs, bacon, pancakes, bagels...the usual. 09 January 2015
Rated 5.0 out of 5.0 by Quick over-nighter - great value! Stayed at this location due to an early morning flight out of Oakland. Customer service was absolutely fantastic - they picked us up at bart and dropped us off at the airport the next day. Great value - thank you!! 04 January 2015
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