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Rated 4.4 out of 5 by 422 reviewers.
Rated 2.0 out of 5.0 by HIE-Oakland 8/15 The hotel is fine; if you have choices - consider other locations. The HIE is a great franchise and this location in general is good to fair. I just want a better experience and have had it a all other HIE. Nice people, that try but overall a reservation I would make differently if I could go back. August 26, 2015
Rated 4.0 out of 5.0 by Hotel Although this hotel is very nice it is way to expensive for what you receive. I have stayed at much nicer hotels for less. August 25, 2015
Rated 5.0 out of 5.0 by oakland very good close to bart, free shuttle makes getting around easy, extremely convinient August 25, 2015
Rated 5.0 out of 5.0 by Excellent shuttle service and parking rates We stayed over night prior to an early morning departure. This is the 4th time I have stayed here for that purpose during the last 2 years.The room was quite comfortable and quiet; staff friendly and shuttle drivers extremely efficient/timely. The park/sleep/fly option is competitively priced and extremely convenient. The shuttle drivers arrive within 5 minutes when called from the airport every time--unbelievable! The reason I rated a 3 for value was because the room rate seemed a bit pricey this time but we stayed in August. I usually stay in April or May and September when the prices are lower. I rate value as a 5 during the off season months. August 24, 2015
Rated 4.0 out of 5.0 by Hotel needs major renovations This hotel needs major renovations. The carpet is filthy especially in the elevator and in the rooms. The sconce/lights in the dining room are all rusty. The bathroom tiles were stained. The bathroom tub have seen better days. August 24, 2015
Rated 5.0 out of 5.0 by Night before flight Polite and professional staff. Well equipped, furnished and clean rooms. Short 5 minute drive to Oakland, with traffic lights (caught a red light at both intersections). August 20, 2015
Rated 3.0 out of 5.0 by Broken dryer and possessed TV The room itself was nice enough although a bit outdated. The location was great for returning a rental car and catching a flight the next morning. I had 2 problems that lowered my review. 1) I called the morning of my stay to ask if they had a washer and dryer. They said yes. When I got there several hours later, the only dryer was broken. 2) The TV was on in my room when I arrived. I thought nothing of it. However, at 1 in the morning, it turned on by itself waking us up with a violent show that upset my daughter. She had a lot of trouble getting back to sleep and we were all tired in the morning. August 19, 2015
Rated 5.0 out of 5.0 by Do yourself a favor...stay here! No hassles, great amenities, comfort and quality...................and you'd stay somewhere else because why? August 18, 2015
  • 2015-08-30T10:42:21.457-05:00
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