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Rated 4.5 out of 5 by 250 reviewers.
Rated 4.0 out of 5.0 by Small things add up My only comments are fairly small things but your hotels all do the same things. I suggest that you put the butter out so it's not frozen hard to a point you can't even put it on anything. I realize you are trying to conserve and not leave it out too long, but there's got to be a better middle ground. Get plastic ware that is at least worth using. The plastic knives won't even cut a pancake, much less spread frozen butter. Have regular bread available. Not just grainy oat bread. At all your locations. Slow down at check in and make the room keys for the number of nights a guest is staying. Time and time again have to take the elevator back down get a key redone after waiting for someone to get freed up to do it the go back upstairs and get in room. Once in a while I understand, but every time I have stayed multiple nights lately, Ft Lauderdale, Pensacola, Olathe all have same problem. While I'm at it the rewards program is way too difficult to use. I should be able to use the points by talking to the Hotel, not hang up and have to call an 800 number with foreign accented phone people to book a room. November 19, 2015
Rated 5.0 out of 5.0 by Great stay Very possibly the nicest IHG hotel I've stayed in, wonderful stay, very clean. November 17, 2015
Rated 5.0 out of 5.0 by Relaxing Weekend Clean updated hotel. Room was spacious and bed was comfortable. TV channels and internet reception was good. Breakfast items were fresh and tasted good. Hotel staff were upbeat and friendly. November 17, 2015
Rated 5.0 out of 5.0 by KC Hit Accomodations This was our first trip to KC for the girls soccer tournament. We chose the Holiday Inn because we knew the accommodations would be consistent with others we had stayed with in the past. We were not disappointed. November 11, 2015
Rated 5.0 out of 5.0 by accommodations Staff and overall quality of room and hotel are excellent Would stay here again. One issue was with the remote batteries, but that was addressed and the issue resolved November 9, 2015
Rated 3.0 out of 5.0 by Same old hotel Had stayed in this hotel when it was a different company and the common area's look the same as they did before and did not look upgraded. November 2, 2015
Rated 5.0 out of 5.0 by Beautiful Room Our room had two levels - the main level had a living room, kitchen area and full bathroom. Upstairs was the king size bed, Jacuzzi tub and another full size bathroom. Very nice! October 27, 2015
Rated 5.0 out of 5.0 by Doind Business in Olathe Great location - Indoor pool and Hot tub, Secluded Fitness area.. Be nice to have a room for to work with 1-2 other colleagues, when a conference room is too large. October 27, 2015
  • 2015-11-24 T12:29:45.369-06:00
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