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Rated 4.2 out of 5 by 119 reviewers.
Rated 1.0 out of 5.0 by Not as advertised Several amenities were NOT available as stated on their website, such as their shuttles availability. This is important because there are No good food options in walking distance. DO NOT eat at the Mexican fast food place. next to the hotel. The area around the hotel looks unsafe for well dressed business people. The internet is also very slow and drops off often. Speaking of slow...their elevators are the slowest I can recall ever being in. It is also hard to sleep when an alarm clock goes off in the middle of the night in an adjoining room, without a guest. The alarm rang for about 15 minutes before a staff member was able to turn it off, following my call to inform them. 17 February 2015
Rated 5.0 out of 5.0 Service I continue to stay here because of the service, value, and location. I've stayed at hundreds of hotels from 2-5 star, all over the world and the quality at this location and the costs will keep me coming back... 17 February 2015
Rated 5.0 out of 5.0 by Great stay Overall, it was awesome! The hotel does need to replace shower heads - old and covered in hard-water build-up. 17 February 2015
Rated 5.0 out of 5.0 by Great location Close to everything. Great quite room and comfortable bed. Good breakfast 16 February 2015
Rated 5.0 out of 5.0 by Good End to my Oops This is not the Holiday Inn Express that I normally stay at for my trips to the area, but that's what I get for making a late night reservation. This facility does not have a full service restaurant and bar like the other does, and they did not provide the complimentary water and snack upon arrival. However, this location ended up being closer to one of the necessary travel destinations so it all worked out. I would stay at this location again. 12 February 2015
Rated 5.0 out of 5.0 by Clean, organized and friendly. Great room and place to stay 2 or 3 nights. Two clean beds, plenty of lights in parking lot, clean pool and hot tub. Refrigerator and microwave in room for food convenience. 11 February 2015
Rated 5.0 out of 5.0 by Ontario trip made easy The staff was extremely friendly from the beginning to end of my stay. The rooms were kept clean and the staff catered to my every need. The most memorable thing from my trip was the awesome breakfast offered by Ms.Vivian. She made sure everything was fresh and hot, and made sure me and my crew were well fed and that everything was to our liking. 05 February 2015
Rated 4.0 out of 5.0 by Nice Hotel This was my second stay at this HIE. The grounds are well maintained, overall the rooms are clean and nice, but most of the common area carpet in stairwell and hallways could be replaced. Looking worn and faded. The breakfast room for the most part was well maintained, but not completely set up and ready when it opened. I always look forward to enjoy pancakes at most HIE, but the machine had yet to be turned on and warmed up, and then it was out of batter. The decaf coffee was cold, and when I asked if it could be heated, I was told that when it is made it usually gets tossed out since no one drinks it, so what I had poured was day old coffee! The plastic silverware is really cheap quality, bending, as I tried to cut my food. I stay at many HIE for work and they are for the most part are always nice and clean with professional and courteous staff. 04 February 2015
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