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Rated 4.0 out of 5 by 53 reviewers.
Rated 4.0 out of 5.0 by Nice hotel This was a nice hotel with great amenities. My problem was that the internet service would bog down every night when I wanted to get my business work done. It was very snappy in the morning so I had to get up early to check emails and work on proposals. It was more work than it was worth at night. 30 June 2014
Rated 4.0 out of 5.0 by San Jose Hit Squad Thank you Holiday Inn Express for accommodating our Team at your facility. We had a ton of fun for the 4 days we were there. We had quite a lot going on in the pool area and it was chaotic at times with all the kids running around the pool, the BBQ, music, ETC. We thank you for being so patient and allowing the team to enjoy the Trip. 3 of the 5 teams that were in the tournament we attended in Chino took the championship Trophies home. So we couldn't have asked for better service as we celebrated our wins throughout the weekend. The standard rooms were accommodating, we had a room with stale smoke scent for a non-smoking room. once the maids cleaned the next day the smell wasn't so present. Breakfast was a big hit and we were rather surprised at the selections available. The kitchen staff was good with exception to the 2 ladies that handled it the last 2 days. They seemed not happy to be working there and appeared to be bothered when asked a request or question. Other than that the staff was super courteous and attentive to all our needs. Once again thank you from The San Jose Hit Squad!! Can I get a HIT..........SQUUUAAD!!!!! 25 June 2014
Rated 4.0 out of 5.0 by Nice comfortable stay There was a football team staying at the hotel during the stay. The staff did a great job with handling it and they were fairly professional. Good price and if I was in the area I would stay again. I think they need a real restaurant though and maybe a coffee shop. 25 June 2014
Rated 5.0 out of 5.0 by Great Getaway The grounds are well kept, lobby has a pleasant view, and the guess rooms are very clean, even the bathrooms. real decent mattress that leaves you well rested. Rooms have refrigerator and microwave. The pools were full with guess. But mostly, the front desk clerk was very thoughtful, gracious and knowledgeable. The clerk seem to have knowledge about the immediate area also. I give this place a thumbs up. 18 June 2014
Rated 3.0 out of 5.0 by electronics need upgrade The hotel staff were helpful and attentive. Housekeeping was excellent. The staff in the breakfast great room were very helpful but fell behind in keeping all entrees fully available. Bree at the front desk was very helpful and Rich went out of his way to pick me up at the airport after hours. The hotel facilities are well maintained and appealing. 17 June 2014
Rated 5.0 out of 5.0 by Great Staff and Comfortable bed The front desk manager (Rico) does his best to make you feel welcomed and at home. The property is very well maintained and guest room was super clean. I would stay here again...for sure! 12 June 2014
Rated 5.0 out of 5.0 by one of the best properties you ever stay in the unique thing about this property: is this staff's willingness too go up and beyond..not because they have to but because they want to..it's the kind of property that you feel like you're truly at home 11 June 2014
Rated 5.0 out of 5.0 by Always a winner I have stayed here many times and have found very nice. I am able to relax, find different food choices and amples parking 06 June 2014
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