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Rated 4.2 out of 5 by 243 reviewers.
Rated 5.0 out of 5.0 by excellent place to stay We loved being greeted by the friendly staff and how quickly they got us checked in. The room was comfortable as well as the beds and pillows. Room was dark enough which I like for when the sun comes up. It was very quiet when we were sleeping and we were close to the elevators. It is close to restaurants and entertainment which you can walk to. We were also close to Universal Studios which is a plus! We would definitely stay here again. 19 October 2014
Rated 5.0 out of 5.0 by Clean and convenient I would definitely stay here again. Although the area is busy, it is a great location. The property is clean, and staff are helpful. Breakfast had lots of choice. We had no issues! 16 October 2014
Rated 5.0 out of 5.0 by Excellent Experience I was leaving Disney to head back to Jacksonville, FL and decided to stay the night. All HIE had was a Suite, but it was almost perfect. I called the reservation number, and had the hotel booked within 10 minutes. I was checked in and relaxing in a clean, well lit, comfortable room, within 30 minutes of leaving Disney. Good value and the staff was excellent. I think everyone will have an excellent night at this hotel. I stay in a lot of HIE's across the country for business and this is one is one of the best. 15 October 2014
Rated 2.0 out of 5.0 by Bad Television reception and Air conditioning did not work Have used this property previously, this visit started with bad satellite reception with constant buffering on anything except the local channels, after the entire TV was repalced it was better but not resolved. AC unit ran constantly, was not an issue until the weather warmed up and the unit would not cool, asked for it to be cheked, they front desk claims it was turned off and was now working, except for the fact that it was set at 65 and was 78 degrees in the room for the remainder of my stay. so apparently I was the problem! 14 October 2014
Rated 5.0 out of 5.0 by Orlando Business Trip For the cost and hotel type, it was a very pleasant two night stay. I was in Orlando for Business. Great location for my trip. I will stay here again when doing business in Orlando. Staff was very nice. 13 October 2014
Rated 5.0 out of 5.0 by Great Experience very good relax and experience in this hotel, look goods 11 October 2014
Rated 5.0 out of 5.0 by Great location for our school reunion! About 30 folks who once attended a boarding school in the Far East attended a school reunion here. The facility was excellent. Comfortable, clean rooms. Great meeting room. Wonderful breafast each morning. Friendly, helpful staff. I can't think of anything that I'd want to see improved. 09 October 2014
Rated 2.0 out of 5.0 by AC unit blew out musty and moldy air. The air conditioner was blowing out musty and moldy air. I am a Florida resident so I am familiar with the humid weather, this AC must have needed the filter to be cleaned. Myself and my mother both had sinus issues from sleeping in the air blow out from that AC unit. The room always seemed slightly sticky. Our stay was so brief there really was not time to make an issue with the front desk. We did ask for help with the television, someone came up to assist and frankly he was pretty clueless. He "fixed" it accidentally which was fine with us. After that I did not really want to have him come back for the AC problems. 07 October 2014
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