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Rated 4.3 out of 5 by 398 reviewers.
Rated 5.0 out of 5.0 by Excellent Service and Accommodation I enjoyed my stay at the Holiday Inn Express. Me and my wife stayed in a Suite for a couple of days. At this time we had no complain, all went well and we're hoping to return in the near future. July 22, 2015
Rated 5.0 out of 5.0 by Nice Place Nice place, clean rooms, but hotel elevator were not working properly. The breakfast room is too small for the size of the hotel. probably better off going someplace else for breakfast. July 22, 2015
Rated 5.0 out of 5.0 by Love the Decor and great service Front Desk staff are GREAT! Beds were so comfortable I didn't want to get up. Breakfast okay could be better. Pancake and Waffle machines that work would be good. July 21, 2015
Rated 4.0 out of 5.0 by shuttle The shuttle driver dropped off half the van-load of people at the Microsoft convention center, and told the rest of us we had to walk one-half mile to the convention we were in town to attend. Other vans were dropping (and several buses) people at one and driving to the other entrance. I recommend the shuttle driver know where people are going and the entrances they must use. Fortunately for the middle of July, the morning was relatively cool, and the walk was not brutal. But, it could have been, and most guys and gals were in shape enough to walk the distance. But, it did not reflect positively on any of us. July 21, 2015
Rated 5.0 out of 5.0 by Hidden Gem This was a nice surprise for the area surrounding it. Very clean and safe. Great amenities. Friendly staff. I would like to see airport transpiration available. July 20, 2015
Rated 5.0 out of 5.0 by Best Hotel in Town I am very please staying at this hotel and will recommend this hotel to anyone I know. Thank you July 17, 2015
Rated 5.0 out of 5.0 by Relaxing and great location to Disney World Holiday Inn Express lives up to other locations. It was relaxing and VERY conveniently located to Disney World and other Orlando attractions along with a short drive back to the airport on our final day. It was a welcome stay at this hotel with the ppol and friendly staff. July 14, 2015
Rated 5.0 out of 5.0 by Great Experience We stayed at this location from 7/4 thru 7/10 and we could not find anything wrong and/or negative about anything. I was amazed how the staff was warm and efficient. Joan should be giving some type of EOM or MVP because he is always courteous and went the extra mile for my family. The cleaning staff, John and Kim should also be recognized as star players. My room was neat and comfortable. Loved the view so much that we may want to comeback and reserve the same room next year. The shuttle services was on point and also should be recognized for their best efforts. The breakfast options were great and the sundries were a go to in the late evenings for us. Frank. My husband tells me he was OK. He at least tried and was also trying to go the extra mile for us. On 7/8, my family were waiting for the 9am shuttle to Disney. Apparently, another guest/family missed their 830am shuttle to Universal that they had to call and complain to Frank. The van came back to pick them up. Frank apologize to my husband and offer to pay for our car fare if we drove ourselves. We didn't have a car. That was at least an B+ effort. My husband made it clear to Frank that we as a family made the time and effort to be early to our shuttle stop. If we missed it and the van is gone then its our fault in doing so. We should be held accountable but since the verbiage of the customer is always right- my husband explained to Frank that he should not have to call the shuttle to return and make us wait because of this other family's mistake. He wasn't mad nor furious at Frank but rather calm and made his point to which Frank apologized to us. However the van came back at 915am and sadly we were delayed in trying to fit everything at Disney before returning to our stop at 630PM. The pool and gym were also great amenities to use. Overall our experience was wonderful and looking to come back again next year. July 13, 2015
  • 2015-07-26T11:28:18.314-05:00
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